Conversations On…
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
CU*Answers has updated the CU*Talk Marketing Collateral available on our online store. We have made updates to the brochures, posters, and inserts for both versions of the collateral. The updated materials are now available for ordering. Click the button below to learn more! Learn More
On Monday, January 20th, CU*Forms will receive an update which will further enhance the way you serve your members. Learn more about this upcoming update by clicking the button below! Learn More
CU*Answers University Week is coming January 27 – 30! Register for our most timely and relevant courses condensed into one week – each course is FREE to attend! Click the button below to view the courses. Learn More
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in January! View Courses
Bring your members’ online banking to a whole new level with Layout 2 of It’s Me 247 Desktop – where innovation meets simplicity! Packed with cutting-edge features, Layout 2 offers intuitive tools to simplify, streamline, and supercharge how your members manage their finances. Don’t miss out – order Layout 2 today and start transforming online banking for your members. Order Now
We have redesigned the cooperative campaigns for 2025, and you can get yours now! You can get the bundle of all 12 months or pick and choose which individual campaigns you would like – the choice is up to you. Click the link below to view our 2025 lineup! Learn More
The CU*Answers Quarterly Contests are FREE to participate in, but did you know you can guarantee a member from your credit union wins the contest? Credit unions who purchase the prize selected by CU*Answers can have a winning member each contest! Click the button below to learn more and place your order. Learn More
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
Take a look back at some important topics from the first half of January 2025! View Topics
With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More
With the new BizLink 247 your credit union now has the option for self-service access to make updates. This includes updating marketing or advertisements and where they are linked to, updating widgets, updating navigation for where a feature is located and what it says, adding in your credit union logo and branding, as well as… Read more »
Documentation Digest is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! Click on the links below for a deeper dive into each item, and don’t forget to share these… Read more »
Did you know that Lender*VP offers mortgage servicing and escrow processing services in collaboration with the Xtend Mortgage Servicing team? Let us put our team of experts to work for you! We make it easy for you by providing the following services: Escrow Processing Pay escrow bills Run annual escrow analysis Reporting on bills becoming… Read more »
CU*Answers has completed its ACH Audit for Fiscal Year 2024. The report can be downloaded from our Due Diligence site by clicking here. As a reminder, the CU*Answers Due Diligence page is a central, convenient location for you and your auditors to request or download the information you need to meet your regulatory requirements. In addition to requesting… Read more »
Take advantage of a FREE check up from AuditLink! This engagement is for credit unions that may or may not be leveraging tools within CU*BASE. AuditLink will review along with your staff different tool sets and reports, to see if you are taking advantage of all that CU*BASE has to offer in this area. During this… Read more »
Increasingly complex regulations and guidelines for vendor management published by the NCUA have created an additional regulatory burden on an already highly regulated industry. These requirements add an exponential amount of work that must be performed to maintain compliance. AuditLink Vendor Management uses not only technology but also a strategy which incorporates cooperation, scalability, and… Read more »
Join CU*Answers, Strategic Income Solutions and boost.ai for a 30-minute collaborative webinar! This upcoming session will offer a look at the AI ChatBot platform and the ways that it can save your organization time and money, as well as help to build a positive member experience. During this webinar, we will explore: The key benefits and… Read more »
Attention Paymentus Bill Pay/P2P Credit Unions Paymentus recently informed us of upcoming changes to eBill. Beginning Thursday, October 24th, the following Verizon billers will be disabled for eBill: Verizon Wireless Verizon Fios Verizon Residential Note that Verizon will remain as a payee in a members’ Bill Pay profile, and payments can still be made. Members… Read more »
Welcome to 2024 Year-End Processing Bulletin #1: Year-End Kickoff Remember that we are no longer mailing paper copies of the year-end processing guide to your credit union! Keep an eye on Client News and these bulletins for important information, vendor updates, deadline changes, reminders, and more. STOCKHOLDER REMINDER: If you have not yet returned an… Read more »
As a reminder, CU*Talk will be transitioning to a new text-to-speech platform on Wednesday, October 23rd. If there are any issues encountered during or after the transition, we will post them in a single alert, located here. A separate email will not be sent for each update. If you encounter any issues with CU*Talk, please refer to the CU*BASE Alerts page… Read more »
Take a look back at some important topics from the first half of January 2025! View Topics
The Auto Financial Group direct balloon lending integration with CU*BASE is live! AFG provides so many benefits to your credit union and your members alike. Explore this integration to see if it is the right fit for you!
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Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
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The next GOLD updates are currently scheduled for: