Home | CU*Answers

Upgrade to Mobile 7.0 to Start Using MFA Functionality Today

Is your credit union planning to activate multi-factor authentication (MFA)? Don’t forget that you will need to upgrade to Mobile 7.0! Mobile 7.0 also seamlessly enrolls your credit union in our Annual Update Process, guaranteeing that you remain current with all forthcoming annual updates. For more details on getting started with MFA, click the button below. Learn More

Get an Inside Look at the CU*Answers Software Development Factory

Join Dawn Moore, EVP Client Experience, for a behind-the-scenes look at our design and development process! This session will explore how the Software Development Life Cycle (SDLC) affects what projects we work on, how we approach the planning, and all the steps involved from design to implementation. To learn more, click the button below. Learn More

Building a Virtual Branch with a Human Touch

Join Glia and CU*Answers for an upcoming webinar – Building a Virtual Branch: Digital-First Interactions with the Human Touch. During this event, Glia will discuss their virtual branch solution, which combines the convenience of in-person banking with the efficiency of online services. Click the button below to learn more! Learn More

Learn About the New Credit Card Loan Application

In December, a new credit card loan application for It’s Me 247 desktop and mobile banking was made available for all credit unions that support online credit cards. If you’d like a closer look at the functionality of this new credit card application, we invite you to join Lender*VP and IRSC for one of our upcoming webinars. Click the button below to check out our upcoming sessions! Learn More

10th Annual Conversations on Compliance Event

Join us for the 10th annual AuditLink Conversations on Compliance event, hosted at the Sheraton Grand Rapids Airport Hotel in Grand Rapids, MI! This year’s event will take place on Wednesday, May 14th, from 9:00 AM to 3:30 PM ET. For more information and registration, please click the button below. Learn More

Get the Most Out of CU*Forms

Imaging Solutions invites you to join our CU*Forms workshop series! Hosted weekly, these one-hour workshops are designed to help your credit union get the most out of programming forms, setting up FormFLOW and membership products, eSign workflows, and more! Click the button below to register today. Learn More

Check Out the NEW Topics Featured in this Edition of AnswerBook Digest!

AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. In this edition of AnswerBook Digest, we’re placing a spotlight on the following topics: I recently updated my rate in my loan category (for example updated the prime interest rate), and it is not reflected in the rate… Read more »

Feb 14, 2023

It’s Me 247 Layout 2, Available March 1st! New Widget and Branding Options Available

It’s Me 247 Layout 2, Available March 1st! New Widget and Branding Options Available The Mobile Technologies Group is excited to announce the release of It’s Me 247 Layout 2 for credit unions! This new layout offers widgets within online banking, including the card control widget, account summary widget, loan widget, link widget, list widget… Read more »

Feb 14, 2023

Two for Tuesday with CEO Geoff Johnson – 2/14/2023

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.

Feb 14, 2023

Mobile 6 is Now Available!

Mobile 6 introduces Widgets for faster access to the improved full account summary, card, and loan payment information. See What’s New! Ready to order Mobile 6 for your credit union? Click the button below to visit the online store! Order Mobile 6 Today! Have any questions? Reach out to us at: irsc@cuanswers.com

Feb 13, 2023

Video of the Week: Assigning a Delinquent Loan Account to a Collector

Assigning a Delinquent Loan Account to a Collector Need a quick way to show your staff how they can assign a delinquent loan account to a collector, or change the collector to whom a delinquent account is assigned? Refer them to this video, which has been viewed 853 times! Play Video Check out our entire… Read more »

Feb 13, 2023

2023 Update to EULA and Privacy Notice for MACO

Attention credit unions currently using MACO (Multiple Authentication Convenience Options) for mobile app: As of 2023, the End-User License Agreement and Privacy Policy for MACO has been updated. A copy of the 2023 MACO EULA and Privacy Policy is available here. This most recent copy of the document will replace any/all existing copies prior to… Read more »

Feb 13, 2023

Meet the Newest Member of Our Family – Servicer Edition!

Do you work with CUSOs or other businesses that offer mortgage, commercial or consumer lending and need a comprehensive suite of account servicing tools? Register below for one of our webinars to get a high-level overview of the Servicer Edition platform and how it can benefit the business owners you serve! February 21st 3:00 PM… Read more »

Feb 13, 2023

Join Lender*VP for a Conversation on 1Click Loans!

Lender*VP is excited to announce our first Conversations On Lending event! Join us for a deep dive into 1Click Loans! See what other credit unions are doing, learn what’s working and what isn’t, and check out ideas that are currently in the pipeline. You’ll even have opportunities to ask questions of other credit unions who… Read more »

Feb 15, 2023

How Do I Request Upload/Download Permissions for CU*BASE?

Need to grant upload/download permissions in CU*BASE to one of your employees? Or need to review which employees currently have the ability to perform these actions? Visit the CU*Answers store today and complete a request form. You will need to provide the following when submitting the request: Authority needed Employee name CU*BASE User ID Signature… Read more »

Feb 10, 2023

MOP (Membership Opening Process) 2.0 is Available for Credit Unions to Launch Today!

MOP 2.0 includes the following updates for your credit union: New updated look/feel of your credit union MOP site, including a new background header image that your credit union can include while a member is applying. State filtering – your credit union can now limit what states members are opening their memberships through MOP. eSign… Read more »

Feb 9, 2023

CU*Answers

Two for Tuesday

Upgrade to Mobile 7.0 to Start Using MFA Functionality Today

Get an Inside Look at the CU*Answers Software Development Factory

Take a Look at the CU*Answers University Courses for February

Building a Virtual Branch with a Human Touch

Learn About the New Credit Card Loan Application

10th Annual Conversations on Compliance Event

How Do I Request Upload/Download Permissions for CU*BASE?

Get the Most Out of CU*Forms

Conversations On…

In Case You Missed It…

Take Advantage of the NEW 1Click Autopilot Program!

Check Out the NEW Topics Featured in this Edition of AnswerBook Digest!

It’s Me 247 Layout 2, Available March 1st! New Widget and Branding Options Available

Two for Tuesday with CEO Geoff Johnson – 2/14/2023

Mobile 6 is Now Available!

Video of the Week: Assigning a Delinquent Loan Account to a Collector

2023 Update to EULA and Privacy Notice for MACO

Meet the Newest Member of Our Family – Servicer Edition!

Join Lender*VP for a Conversation on 1Click Loans!

How Do I Request Upload/Download Permissions for CU*BASE?

MOP (Membership Opening Process) 2.0 is Available for Credit Unions to Launch Today!

In Case You Missed It…

Conversations On…

Take Advantage of the NEW 1Click Autopilot Program!

GOLD Updates

Popular Posts

Contact Us!

Two for Tuesday

Upgrade to Mobile 7.0 to Start Using MFA Functionality Today

Get an Inside Look at the CU*Answers Software Development Factory

Take a Look at the CU*Answers University Courses for February

Building a Virtual Branch with a Human Touch

Learn About the New Credit Card Loan Application

10th Annual Conversations on Compliance Event

How Do I Request Upload/Download Permissions for CU*BASE?

Get the Most Out of CU*Forms

GOLD Updates

Popular Posts

Contact Us!

Popular Client News