Authenticate Your Member with MemberPass
MemberPass is a great way to verify members that have cell phones during your member support calls.
Give your credit union full confidence that you are speaking to the right person.
Order Now
MemberPass is a great way to verify members that have cell phones during your member support calls.
Give your credit union full confidence that you are speaking to the right person.
Order Now
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
Have you signed up for the CU*Answers Quarterly Contests? Our Quarterly Contests are FREE to participate in, with the option to purchase the prize and guarantee a winner from your Credit Union. There is still time to sign up for Q3 and Q4 and give your members the opportunity to win fun prizes! For more information, click the button below. Learn More
Highlight Your Credit Union’s Latest Promotions with Mobile Manager Want to engage your younger members with enhanced marketing banners that you can upload on the go? Look no further than Mobile Manager, powered by CU*Publisher. Mobile Manager allows you to instantaneously add new content to your mobile app to inform members of great promotions that… Read more »
ATTENTION XTEND SHARED BRANCHING PARTNERS An Update from the Xtend Shared Branching Network Effective May 16th, 2022, Western Districts Members Credit Union has merged with West Michigan Credit Union. All Xtend Shared Branching settlements currently sitting in GL 999.01 should be moved to West Michigan Credit Union GL 999.75. Please make sure all settlement entries are… Read more »
Join us for the Annual CU*Answers Golf Outing! Register for the CU*Answers Golf Outing, which will be held at the Saskatoon Golf Club during the 2022 Leadership Conference Week! Unwind after an exciting week of events with a round of golf, a cold drink, and a pig roast lunch. Thursday, June 16 8:30 AM ET… Read more »
MOP 2.0 includes the following updates for your credit union: New updated look/feel of your credit union MOP site, including a new background header image that your credit union can include while a member is applying. State filtering – your credit union can now limit what states members are opening their memberships through MOP. eSign… Read more »
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
With data collection for Online Banking Optics and Phone Optics, your credit union can have a more detailed analysis of your member base and the ways they are engaging with your organization. Best of all, these data collection options are FREE to activate for Data Warehouse users! Online Banking Optics Data Collection With Online Banking… Read more »
Editing a Loan Request Need a quick way to show your staff how they can edit a loan request in CU*BASE? Refer them to this video, which has been viewed 1,615 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
The CU*BASE Release Resource Companion includes links to relevant resources and the latest updates to our core software, with brief summaries of each. Follow the link below to review the 22.05 Release Resource Companion – inside you will find key items related to the 22.05 Release including: A new video showing how members can set… Read more »
We’ve collected questions that have come across the Asterisk Intelligence desk and have put together a series of tips for your organization to manage your Asterisk Intelligence Data Warehouse. Ongoing attention to data quality and established procedures can help avoid a messy or frustrating database down the road. Today’s tip: give it a description! Every… Read more »
Don’t miss out: register for the 2022 CU*Answers Leadership Conference! Join us for a discussion on the CUSO’s performance over the past year, as well as where we are looking to take ourselves on our next adventure. We look forward to seeing you at this unique event – connect with your peers for an energizing… Read more »