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The 2025 CU*Answers Leadership Conference is Coming

Join us for a discussion on the CUSO’s performance over the past year, as well as where we are looking to take ourselves next. We look forward to seeing you at this unique event – connect with your peers for an energizing and inspiring week focused on our shared partnership! Click the button below for more information. Learn More

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Learn All About Our Robust Credit Score Solutions!

Did you know that over half of consumers planning to open a new credit account use credit monitoring? Join us to learn how SavvyMoney can help your credit union. Register today to learn how over 50 credit unions are already benefitting from SavvyMoney with CU*Answers! Register Today

Join Network Services for our May Boot Camp

Join us May 7th and 8th for a two-day boot camp! This is an opportunity for your credit union IT members build their knowledge of core product deployment and support. Seating for this event is limited – if you are interested in attending, we encourage you to sign up soon! Register Now

Join Us for the 2025 Golf Outing as Part of Leadership Week

Register for the CU*Answers Golf Outing, which will be held at the Saskatoon Golf Club during the 2025 Leadership Conference Week! Unwind after an exciting week of events with a round of golf, a cold drink, and a pig roast lunch. Click the button below to register today! Register Today

The 2025 CU*Answers Leadership Conference is Coming

Register for the 2025 CU*Answers Leadership Conference! Join us for a discussion on the CUSO’s performance over the past year, as well as where we are looking to take ourselves next. We look forward to seeing you at this unique event – connect with your peers for an energizing and inspiring week focused on our shared partnership! Click the button below for more information. Learn More

Learn About the New Credit Card Loan Application

In December, a new credit card loan application for It’s Me 247 desktop and mobile banking was made available for all credit unions that support online credit cards. If you’d like a closer look at the functionality of this new credit card application, we invite you to join Lender*VP and IRSC for one of our upcoming webinars. Click the button below to check out our upcoming sessions! Learn More

CUaxis Credit Unions: Join Us for Our April/May Education Series!

Attention CUaxis credit unions: between late April and early May, CU*Answers will be hosting a special series of educational courses, during which we will explore services and features available to your organization. Click the button below to register today! Register Now

Take a Look at the CU*Answers University Courses for April!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in April! Learn More

Learn All About Mortgage Servicing

Join the Lender*VP Team and the Xtend Mortgage Servicing Team for our upcoming webinar, as we highlight mortgage servicing solutions! We will discuss how our collaborative efforts can help relieve your credit union’s lending staff of ongoing duties related to the servicing of your mortgage portfolio. To register, click the button below! Register Today

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In Case You Missed It…

Take a look back at some important topics from the last half of March 2025! View Topics

10th Annual Conversations on Compliance Event

Join us for the 10th annual AuditLink Conversations on Compliance event, hosted at the Sheraton Grand Rapids Airport Hotel in Grand Rapids, MI! This year’s event will take place on Wednesday, May 14th, from 9:00 AM to 3:30 PM ET. For more information and registration, please click the button below. Learn More

Take Advantage of the NEW 1Click Autopilot Program!

With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More

A Note from Cards and Payments: Postage Fee Increase for Paymentus

Attention Paymentus Bill Pay Credit Unions Effective immediately, Paymentus clients will see an increase to bill pay postage fees. The current rate of $0.0533 will increase to $0.0651. This is due to an increase in postage prices from the USPS. This price increase will be reflected on your invoice starting in February 2025. Please note… Read more »

Mar 10, 2025

Upgrade to Mobile 7.0 to Start Using MFA Functionality Today!

Is your credit union planning to activate multi-factor authentication (MFA)? Don’t forget that you will need to upgrade to Mobile 7.0! Mobile 7.0 also seamlessly enrolls your credit union in our Annual Update Process, guaranteeing that you remain current with all forthcoming annual updates. For more details on getting started with MFA, click here to view… Read more »

Jan 15, 2025

Check Out the Newly Updated CU*Talk Marketing Collateral

CU*Answers has updated the CU*Talk Marketing Collateral available on our online store. We have made updates to the brochures, posters, and inserts for both versions of the collateral. There are two options to pick from – materials that display your CU*Talk number OR materials that display the CU*Answers CU*Talk number. The updated materials are now… Read more »

Jan 15, 2025

Business Check Deposits Made Easy with CheckLogic Biz SSO

If your credit union has partnered with eDoc for their CheckLogic Biz offering and you have business members who use BizLink 247, your credit union can also offer business members a Single-Sign-On from BizLink 247 to the CheckLogic toolkit. With this solution, your business members can easily access the software to scan in checks for… Read more »

Jan 15, 2025

Update to CU*Forms Arriving 1/20 – New Lending FormFLOW Process and More

On Monday, January 20th, CU*Forms will receive an update which will further enhance the way you serve your members. With this update, your credit union will have access to the following: Menu changes, including the option to select forms by account. New Lending FormFLOW Process. Configuring Default Forms outside of products for memberships and loans, and… Read more »

Jan 14, 2025

Two for Tuesday with CEO Geoff Johnson – 01/14/2025

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.

Jan 13, 2025

Don’t Forget Your Deadlines: Verification Process Required for Google Play Mobile Apps

As previously announced by Google, all developers on Google Play will need to complete a verification process to continue publishing mobile apps. As a reminder, Google has assigned two dates: Starting account verifications (60 days before deadline). Deadline to complete account verifications. Additionally, Google is requiring a few items to be uploaded as part of this… Read more »

Jan 13, 2025

Take Advantage of the 1Click Autopilot Program!

1Click Loan Offers are already easy for your members to take advantage of, so why not make them easy for your staff too? With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking… Read more »

Jan 10, 2025

New Weekly Report on APSN Transactions

In light of the updated guidance from the NCUA, if your credit union would like to manually review and have the option to refund Automated Non-Return (ANR) and Insufficient Funds (NSF) fees for potential Approved Positive, Settled Negative (APSN) debit card transactions, the Asterisk Intelligence team has constructed a weekly report designed to identify suspect… Read more »

Jan 9, 2025

Reminder: Automated Reports and Queries

The Automated Reports and Queries feature makes it fast and easy to run monthly reports, but remember: it’s not a “set it and forget it” kind of thing. Reports do run automatically but it’s still important to check the “All Reports” tab in CU*Spy to make sure they were produced as configured (and that someone… Read more »

Jan 7, 2025