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Upgrade to Mobile 7.0 to Start Using MFA Functionality Today

Is your credit union planning to activate multi-factor authentication (MFA)? Don’t forget that you will need to upgrade to Mobile 7.0! Mobile 7.0 also seamlessly enrolls your credit union in our Annual Update Process, guaranteeing that you remain current with all forthcoming annual updates. For more details on getting started with MFA, click the button below. Learn More

Get an Inside Look at the CU*Answers Software Development Factory

Join Dawn Moore, EVP Client Experience, for a behind-the-scenes look at our design and development process! This session will explore how the Software Development Life Cycle (SDLC) affects what projects we work on, how we approach the planning, and all the steps involved from design to implementation. To learn more, click the button below. Learn More

Building a Virtual Branch with a Human Touch

Join Glia and CU*Answers for an upcoming webinar – Building a Virtual Branch: Digital-First Interactions with the Human Touch. During this event, Glia will discuss their virtual branch solution, which combines the convenience of in-person banking with the efficiency of online services. Click the button below to learn more! Learn More

Learn About the New Credit Card Loan Application

In December, a new credit card loan application for It’s Me 247 desktop and mobile banking was made available for all credit unions that support online credit cards. If you’d like a closer look at the functionality of this new credit card application, we invite you to join Lender*VP and IRSC for one of our upcoming webinars. Click the button below to check out our upcoming sessions! Learn More

10th Annual Conversations on Compliance Event

Join us for the 10th annual AuditLink Conversations on Compliance event, hosted at the Sheraton Grand Rapids Airport Hotel in Grand Rapids, MI! This year’s event will take place on Wednesday, May 14th, from 9:00 AM to 3:30 PM ET. For more information and registration, please click the button below. Learn More

Get the Most Out of CU*Forms

Imaging Solutions invites you to join our CU*Forms workshop series! Hosted weekly, these one-hour workshops are designed to help your credit union get the most out of programming forms, setting up FormFLOW and membership products, eSign workflows, and more! Click the button below to register today. Learn More

CU Info Offers a Convenient Way to Update Your Credit Union’s Information!

CU Info Offers a Convenient Way to Update Your Credit Union’s Information! Wouldn’t it be great to update hours instantly? No more waiting or emailing thanks to CU Info, powered by CU*Publisher. With CU Info, it’s your product on your schedule! What Info Can I Manage? In addition to managing the members of your CU*Publisher… Read more »

Jan 17, 2023

Update to Transaction History in Online Banking as of 1/17/23

As of this morning, January 17th, we have implemented an enhancement to the display of transaction history in It’s Me 247 online banking. Transaction history in online banking will now display the last 4 digits of a card number and the Merchant Category Code (MCC) Group. This enhancement applies to ATM/debit card activity as well… Read more »

Jan 17, 2023

Two for Tuesday with CEO Geoff Johnson – 1/17/2023

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.

Jan 11, 2023

Video of the Week: Creating a Collection Card

Creating a Collection Card Need a quick way to show your staff how they can create a collection card in CU*BASE? Refer them to this video, which has been viewed 1,146 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!

Jan 12, 2023

In Case You Missed It – Early January 2023

Take a look back at some important topics from the first half of January 2023: Have a question for CU*Answers? Who do you call? Do You Have a New Member Service Representative? December Owner’s View Monthly Recap Join Us for a FREE Education Express Webinar! Meet the Newest Member of Our Family – Servicer Edition!… Read more »

Jan 13, 2023

Have You Taken Advantage of these Features in Mobile Manager?

Have You Taken Advantage of these Features in Mobile Manager? Your credit union can upload banners to market new loan promotions. Members can then click on these banners to begin the application process! Want to promote new products like PayAnyone* or Bill Pay? Add banners or ads on the home screen menu. Have an event… Read more »

Jan 12, 2023

Analyze How Members are Using Online Banking!

Online Banking Optics is your “click-tracking” data for It’s Me 247, recording the digital habits and preferences of members as they engage with online banking. Simple summaries and trends of this data is available today via the CU*BASE Tool #1100 Online Banking Optics: Lite, and Analytics Booth. Looking for member detail in the data? To… Read more »

Jan 12, 2023

Add RevGen to Your 2023 Quarterly Contests!

Member marketing for your quarterly contests! Purchase a RevGen campaign bundle, and Xtend can market alongside your 2023 Quarterly Contests! Included in your RevGen marketing, Xtend will: Publish contest banners on your It’s Me 247 site and Mobile App Manage a campaign that includes: 1 Target audience build 3 branded HTML emails 1 Online Banking… Read more »

Jan 11, 2023

Check Out the NEW Topics Featured in this Edition of AnswerBook Digest!

AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. In this edition of AnswerBook Digest, we’re placing a spotlight on the following topics: My member’s loan was paid down to a zero balance, but the member still owed fines on the loan. During end of day processing,… Read more »

Jan 11, 2023

Already Using Xpress Teller? Sign Up for Native Receipts Today!

Imaging Solutions is excited to debut Native Receipts, now available in Active Beta! Available first with Xpress Teller, the Native Receipts application allows tellers to view, sign, print and archive receipts, replacing the functionality currently performed by ProDOC. Signing up for the Active Beta for Native Receipts is completely FREE! To participate, your credit union… Read more »

Jan 11, 2023

CU*Answers

Two for Tuesday

Upgrade to Mobile 7.0 to Start Using MFA Functionality Today

Get an Inside Look at the CU*Answers Software Development Factory

Take a Look at the CU*Answers University Courses for February

Building a Virtual Branch with a Human Touch

Learn About the New Credit Card Loan Application

10th Annual Conversations on Compliance Event

How Do I Request Upload/Download Permissions for CU*BASE?

Get the Most Out of CU*Forms

In Case You Missed It…

Conversations On…

Take Advantage of the NEW 1Click Autopilot Program!

CU Info Offers a Convenient Way to Update Your Credit Union’s Information!

Update to Transaction History in Online Banking as of 1/17/23

Two for Tuesday with CEO Geoff Johnson – 1/17/2023

Video of the Week: Creating a Collection Card

In Case You Missed It – Early January 2023

Have You Taken Advantage of these Features in Mobile Manager?

Analyze How Members are Using Online Banking!

Add RevGen to Your 2023 Quarterly Contests!

Check Out the NEW Topics Featured in this Edition of AnswerBook Digest!

Conversations On…

1Click Autopilot

Take Advantage of the NEW 1Click Autopilot Program!

GOLD Updates

Popular Posts

Contact Us!

Two for Tuesday

Upgrade to Mobile 7.0 to Start Using MFA Functionality Today

Get an Inside Look at the CU*Answers Software Development Factory

Take a Look at the CU*Answers University Courses for February

Building a Virtual Branch with a Human Touch

Learn About the New Credit Card Loan Application

10th Annual Conversations on Compliance Event

How Do I Request Upload/Download Permissions for CU*BASE?

Get the Most Out of CU*Forms

GOLD Updates

Popular Posts

Contact Us!

Popular Client News