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IMPORTANT: Are You Doing Your Due Diligence on Audio Banking?

The announcement below was posted on August 15. We have now heard from several credit unions in Michigan that have seen unauthorized access and, in a few cases, significant dollar losses from bad actors accessing a pre-activated but idle ARU account. Remember that you do not need to auto-activate new members to use audio banking… Read more »

Aug 30, 2022

Video of the Week: CU*BASE GOLD Favorites – Part 3: Creating a Favorites Group

CU*BASE GOLD Favorites – Part 3: Creating a Favorites Group Need a quick way to show your staff how they can organize groups of Favorite Tools in CU*BASE? Refer them to this video, which has been viewed 1,013 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!

Aug 29, 2022

Mobile 6 is Now Available!

Mobile 6 introduces Widgets for faster access to the improved full account summary, card, and loan payment information. See What’s New! Ready to order Mobile 6 for your credit union? Click the button below to visit the online store! Order Mobile 6 Today! Have any questions? Reach out to us at: irsc@cuanswers.com

Aug 29, 2022

Updated Disclaimer/Agreement Coming to CU Publisher on 8/30/22

Attention CU Publisher clients: when CU Publisher is launched on Tuesday, August 30th, you will be presented with a disclaimer that you will need to agree to before being allowed to log in. This disclaimer is related to updates to privacy and security agreements for the service. Users will need to accept the agreement each… Read more »

Aug 29, 2022

2022 Year-End Bulletin: Early Season Updates and Change to Guide Delivery

Welcome to your 2022 Year-End Processing Bulletins! These emails will serve as periodic reminders of tasks, deadlines, and updates on any changes to the published processing schedule or timeline of events. Historically, a printed paper copy of a year-end processing guide is delivered to your credit union each year in late October/early November. While these… Read more »

Aug 26, 2022

Activating Complex Passwords for It’s Me 247 – What You Need to Know

It’s Me 247 online banking offers many control features to meet the needs of an increasingly security-conscious online space. Among these is the option to require the use of complex passwords for members. To activate complex passwords in It’s Me 247, you will need to check the appropriate box in the Online/Mobile Password and Security… Read more »

Aug 26, 2022

Collections Roundtable Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Join Us for a Roundtable Recap! Attend the Roundtable Recap to hear about hot topics that were discussed at the most recent Collections Roundtable on August 25th. Use the link below to register! Thursday, September 8 4:00 PM – 5:00 PM ET Join the Webinar

Aug 26, 2022

Updated Disclaimer/Agreement Coming to CU Publisher on 8/30/22

Attention CU Publisher clients: when CU Publisher is launched on Tuesday, August 30th, you will be presented with a disclaimer that you will need to agree to before being allowed to log in. This disclaimer is related to updates to privacy and security agreements for the service. Users will need to accept the agreement each… Read more »

Aug 26, 2022

Stay One Step Ahead of Fraudsters this Labor Day

Whether members have travel plans for the upcoming Labor Day weekend or will be spending time with family and friends, remember that fraudsters don’t take a holiday and may attempt to take advantage of increased member activity. Don’t let your financial institution or your members fall victim to fraud attempts! We have many video resources… Read more »

Aug 25, 2022

Asterisk Intelligence Presents: Custom Queries and Training Opportunities

Did you know? The Asterisk Intelligence team can help build a query for custom reports or data mining insights for your credit union! These query results will be provided as a database file in your QUERYxx CU*BASE library. Training is also available upon request, so that you can run the query on your own in… Read more »

Aug 25, 2022

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IMPORTANT: Are You Doing Your Due Diligence on Audio Banking?

Video of the Week: CU*BASE GOLD Favorites – Part 3: Creating a Favorites Group

Mobile 6 is Now Available!

Updated Disclaimer/Agreement Coming to CU Publisher on 8/30/22

2022 Year-End Bulletin: Early Season Updates and Change to Guide Delivery

Activating Complex Passwords for It’s Me 247 – What You Need to Know

Collections Roundtable Recap

Updated Disclaimer/Agreement Coming to CU Publisher on 8/30/22

Stay One Step Ahead of Fraudsters this Labor Day

Asterisk Intelligence Presents: Custom Queries and Training Opportunities

Take Advantage of the NEW 1Click Autopilot Program!

1Click Autopilot

AFG integration

GOLD Updates

Popular Posts

Contact Us!

Two for Tuesday

Pull Up a Seat for a Learning Café Session

Get Ready for the 2025 Cooperative Campaigns!

The 2025 CU*Answers Quarterly Contests Are Available NOW!

Take a Look at the CU*Answers University Courses for December!

GOLD Updates

Popular Posts

Contact Us!

Popular Client News