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Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

The 2024 CU*Answers Leadership Conference Presentations Are Online.

Did you miss the 2024 CU*Answers Leadership Conference? All the presentations, videos, and handouts are now online. Learn More

Mortgage Servicing & Escrow Processing

Did you know that Lender*VP offers mortgage servicing and escrow processing services in collaboration with the Xtend Mortgage Servicing team? Let us put our team of experts to work for you! To learn more, click the button below. Learn More

Put Your Lending Portfolio on Autopilot

Do you want to do business with your members and put loans on your books while at the same time providing them the ultimate convenience of internet solutions?

1Click Autopilot are recurring programs to boost your lending portfolio. Learn More

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Authenticate Your Member with MemberPass

MemberPass is a great way to verify members that have cell phones during your member support calls.

Give your credit union full confidence that you are speaking to the right person.
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The 2024 Cooperative Campaigns Are Here!

You can find the 2024 Cooperative Campaigns online now by going to the CU*Answers Marketing Store. Place your order today! Order Now

Conversations On…

A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More

Check Out the Many New Features Available in Mobile 5.0!

Check Out the Many New Features Available in Mobile 5.0! Mobile 5.0 is our biggest mobile app update! If you are currently using an older version of the Mobile App, we invite you check out several new features in Mobile 5.0 including: Master Navigation, helping your members get to the features they want as well… Read more »

Feb 23, 2022

The 22.05 CU*BASE Release Beta Pool Application Period is Now Open!

Earn a $3,000 CollabRebate for testing new CU*BASE tools and features coming with the 22.05 release! Learn more about enhancements coming in the May release, eligibility requirements for joining the beta pool, and what you will need to do to receive the CollabRebate reward. To join the Beta Pool, submit your Beta Pool enrollment form… Read more »

Feb 22, 2022

Help Us Shape the Future of Xpress Teller – Join Us for a Roundtable Discussion

Xpress Teller is the new, separate teller processing platform to CU*BASE, designed to be highly configurable and streamline the teller experience. Next month, we will be hosting a roundtable where we will discuss teller processing tools, internal procedures and CU*BASE processes. Additionally, we will provide a demonstration of current Xpress Teller features and will discuss… Read more »

Feb 22, 2022

Today’s Quick Tip for Managing Your Data Warehouse: Create Rules for Uploading & Share These Internally

We’ve collected questions that have come across the Asterisk Intelligence desk and have put together a series of tips for your organization to manage your Asterisk Intelligence Data Warehouse. Ongoing attention to data quality and established procedures can help avoid a messy or frustrating database down the road. Today’s Tip: create rules for uploading and… Read more »

Feb 22, 2022

Communicate New Branch Locations, Holiday Hours and More with Mobile Alerts!

With Mobile Alerts as a self-service option, you can manage all the important communications for your mobile app users. Content for Mobile Alerts can include marketing promos, new branch locations, holiday hours, annual meeting dates and community events, to name a few. The Mobile Alerts option allows for recurring alerts – you can choose whether… Read more »

Feb 22, 2022

Two for Tuesday with CEO Geoff Johnson – 02/22/2022

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.

Feb 16, 2022

Video of the Week: Viewing Transaction History via Inquiry

Viewing Transaction History via Inquiry Need a quick way to show your staff how they can use the CU*BASE Inquiry tool to view a member’s transaction history? Refer them to this video, which has been viewed 5,579 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!

Feb 21, 2022

Announcing the Winner of the Analytics Booth Deep Dive Week Giveaway!

During this week’s Deep Dive webinar series, the Analytics Booth team hosted a drawing for one lucky attendee to win a new iPad. We are pleased to announce the winner of this drawing: Edwina Suzuki of Hawaii Central Federal Credit Union Thank you to all who participated in the Analytics Booth Deep Dive Week events! … Read more »

Feb 18, 2022

In Case You Missed It – Early February 2022

Take a look back at some important topics from the first half of February 2022: Let Members Personalize Accounts and Give Them Access to New Features with Mobile 5.0! Abnormal Activity Monitoring for Transaction Patterns – Using The Tools You Own to Mitigate Risk How Do I Add or Remove CU*BASE Security Officers? 5 Quick… Read more »

Feb 18, 2022

Take a Look at the CU*Answers University Courses for March!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in March! Tuesday, March 1 2:00 PM – 3:00 PM ET CU Publisher – Launching Mobile Manager/Mobile Alerts/CU Info Register for web conference… Read more »

Feb 18, 2022