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Take a Look at the CU*Answers University Courses for August!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in August! Tuesday, August 2 3:00 PM – 4:00 PM ET Vendor Management 101 Register for web conference 3:30 PM – 4:30… Read more »

Jul 25, 2022

Video of the Week: Removing Miscellaneous Insurance Coverage from a Loan

Removing Miscellaneous Insurance Coverage from a Loan Need a quick way to show your staff how they can use CU*BASE to remove miscellaneous insurance coverage from a loan account? Refer them to this video, which has been viewed 148 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps… Read more »

Jul 25, 2022

A Note From the Help Desk: SonicWall Global Management System Maintenance

ATTENTION NETWORK SERVICES FIREWALL MANAGEMENT CLIENTS SonicWALL Global Management System Maintenance What Are We Doing? We will be performing an upgrade to the server that our SonicWall Global Management System (SGMS) operates on. Why Are We Doing This? We are performing this upgrade to ensure the continued reliable operation of the SonicWall Global Management System…. Read more »

Jul 25, 2022

Reminder: HA Rollback This Weekend

This is a reminder of the high-availability rollback event that will be occurring this weekend. The rollback process will begin Sunday, July 24th at 3:00 AM ET. During this time, there will be a period of approximately 60 to 90 minutes that will include an interruption to the following services: CU*BASE/GOLD, CU*Talk audio response and… Read more »

Jul 22, 2022

Optics Data Zooms in on Member Engagement, Click-by-Click

With data collection for Online Banking Optics and Phone Optics, your credit union can have a more detailed analysis of your member base and the ways they are engaging with your organization. Best of all, these data collection options are FREE to activate for Data Warehouse users! Online Banking Optics Data Collection With Online Banking… Read more »

Jul 20, 2022

FuzeDigital Sunsetting Support for Internet Explorer 11

As of June 15, 2022, Microsoft has retired Internet Explorer 11 (IE11) and is no longer supporting the browser. FuzeDigital will also be discontinuing support of Internet Explorer 11. If you are currently using Internet Explorer 11 to access AnswerBook, please note that AnswerBook is not browser dependent and can be accessed by all modern… Read more »

Jul 20, 2022

Have You Taken Advantage of these Features in Mobile Manager?

Have You Taken Advantage of these Features in Mobile Manager? Your credit union can upload banners to market new loan promotions. Members can then click on these banners to begin the application process! Want to promote new products like PayAnyone* or Bill Pay? Add banners or ads on the home screen menu. Have an event… Read more »

Jul 20, 2022

Mobile 6 is Now Available!

Mobile 6 introduces Widgets for faster access to the improved full account summary, card, and loan payment information. See What’s New! Ready to order Mobile 6 for your credit union? Click the button below to visit the online store! Order Mobile 6 Today! Have any questions? Reach out to us at: irsc@cuanswers.com

Jul 19, 2022

Two for Tuesday with CEO Geoff Johnson – 07/19/2022

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.

Jul 8, 2022

A Note from Network Services: Potential Impact to Your Legacy Copper Circuits

Potential Impact of FCC 1972 on Your Legacy Copper Circuits – Effective 9/30/2022 On 8/2/2022, The FCC 1972 plan – passed back in 2019 – will go into effect. This means that carriers are no longer required to sell or support traditional copper lines, including POTS, PRI, T1, MPLS T1, T3 and DS3 circuits. This… Read more »

Jul 18, 2022

CU*Answers

Two for Tuesday

Take a Look at the CU*Answers University Courses for November!

In Case You Missed It…

Take Advantage of the NEW 1Click Autopilot Program!

Conversations On…

Take a Look at the CU*Answers University Courses for August!

Video of the Week: Removing Miscellaneous Insurance Coverage from a Loan

A Note From the Help Desk: SonicWall Global Management System Maintenance

Reminder: HA Rollback This Weekend

Optics Data Zooms in on Member Engagement, Click-by-Click

FuzeDigital Sunsetting Support for Internet Explorer 11

Have You Taken Advantage of these Features in Mobile Manager?

Mobile 6 is Now Available!

Two for Tuesday with CEO Geoff Johnson – 07/19/2022

A Note from Network Services: Potential Impact to Your Legacy Copper Circuits

Take Advantage of the NEW 1Click Autopilot Program!

In Case You Missed It…

1Click Autopilot

GOLD Updates

Popular Posts

Contact Us!

Two for Tuesday

Take a Look at the CU*Answers University Courses for November!

GOLD Updates

Popular Posts

Contact Us!

Popular Client News