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Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

The 2024 CU*Answers Leadership Conference Presentations Are Online.

Did you miss the 2024 CU*Answers Leadership Conference? All the presentations, videos, and handouts are now online. Learn More

Mortgage Servicing & Escrow Processing

Did you know that Lender*VP offers mortgage servicing and escrow processing services in collaboration with the Xtend Mortgage Servicing team? Let us put our team of experts to work for you! To learn more, click the button below. Learn More

Put Your Lending Portfolio on Autopilot

Do you want to do business with your members and put loans on your books while at the same time providing them the ultimate convenience of internet solutions?

1Click Autopilot are recurring programs to boost your lending portfolio. Learn More

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In Case You Missed It…

Take a look back at some important topics from the last half of June 2024! View Topics

The 2024 Cooperative Campaigns Are Here!

You can find the 2024 Cooperative Campaigns online now by going to the CU*Answers Marketing Store. Place your order today! Order Now

Authenticate Your Member with MemberPass

MemberPass is a great way to verify members that have cell phones during your member support calls.

Give your credit union full confidence that you are speaking to the right person.
Order Now

Let Members Personalize Accounts and Give Them Access to New Features with Mobile 5.0!

Let Members Personalize Accounts and Give Them Access to New Features with Mobile 5.0! Did you know? Mobile 5.0 give members the option to personalize their accounts while also giving them access to a reinvigorated navigation, a new accounts dashboard, a new RDC process and much more! For additional details, click here to view our… Read more »

Feb 15, 2022

Two for Tuesday with CEO Geoff Johnson – 02/15/2022

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.

Feb 9, 2022

Video of the Week: Reprinting Receipts Older Than 90 Days

Reprinting Receipts Older Than 90 Days Need a quick way to show your staff how they can reprint receipts that are older than 90 days? Refer them to this video, which has been viewed 1,308 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!

Feb 14, 2022

Get to Know the Integrated Technologies Team – Meet Kim Claflin

Let me introduce myself: my name is Kim Claflin and I am the Manager of the Custom Services Development Team. I have been working for CU*Answers for more than 10 years. I joined the company as a programmer with the Custom Forms team and now manage the Custom Development Team – this team is made… Read more »

Mar 4, 2022

Check Out the Many New Features Available in Mobile 5.0!

Check Out the Many New Features Available in Mobile 5.0! Mobile 5.0 is our biggest mobile app update! If you are currently using an older version of the Mobile App, we invite you check out several new features in Mobile 5.0 including: Master Navigation, helping your members get to the features they want as well… Read more »

Feb 11, 2022

Reminder: HA Rollback This Weekend

This is a reminder of the high-availability rollback event that will be occurring this weekend. The rollback process will begin Sunday, February 13th at 2:00 AM ET. During this time, there will be a period of approximately 60 to 90 minutes that will include an interruption to the following services: CU*BASE/GOLD, CU*Talk audio response and… Read more »

Feb 11, 2022

How Do I Request Upload/Download Permissions for CU*BASE?

Need to grant upload/download permissions in CU*BASE to one of your employees? Or need to review which employees currently have the ability to perform these actions? Visit the CU*Answers store today and complete a request form. You will need to provide the following when submitting the request: Authority needed Employee name CU*BASE User ID Signature… Read more »

Feb 10, 2022

Meet AdvantageCIO: Cooperative Resources for Strengthening Your Cyber Resilience

Cybersecurity is a leading concern for CEOs and technology teams responsible for safeguarding sensitive member data. The landscape of the financial services industry is constantly changing, and new threats are emerging that can lead to the potential disruption of business operations, harm to your credit union’s reputation, and financial risk. Join AdvantageCIO’s senior consultants as… Read more »

Feb 10, 2022

Have You Heard About CU Info?

Have You Heard About CU Info? CU Info allows you to dynamically update your credit union’s information across CU*Publisher products like your Membership Opening sites (MAP/MOP), Mobile 4.0 and the upcoming Biz Mobile 1.0 and Micro Apps. What Info Can I Manage? In addition to managing the members of your CU*Publisher team, you can edit… Read more »

Feb 10, 2022

Give Your Members a Fresh Perspective with Vertical Receipts!

With Vertical Receipts, your members get a fresh look at their transactions, with current and available balances conveniently displayed at the bottom of the receipt. Up to 588 transactions can be listed on a single receipt! This new, easier-to-read format will be used for any receipt from any channel in CU*BASE, including standard Teller, Xpress… Read more »

Feb 9, 2022