The Next HA Rollover is Coming July 10th – We Need You to Perform a Connectivity Test!

The Next HA Rollover is Coming July 10th – We Need You to Perform a Connectivity Test!

Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center in Kentwood, MI to our high-availability (HA) data center in Yankton, SD.  The next HA rollover is scheduled for Sunday, July 10th. As announced at this year’s Leadership Conference, this rollover will occur over a two-week period to accommodate… Read more »

Jun 20, 2022

SSAE-18 SOC 1 Report Now Available

SSAE-18 SOC 1 Report Now Available

CU*Answers has completed its SSAE-18 SOC 1 audit for Fiscal Year 2021.  You can request the report from our Auditing Team when you need it by filling out the SSAE Report Request Form online at cuanswers.com by clicking here. As a reminder, the CU*Answers Due Diligence page is a central, convenient location for you and… Read more »

Jun 15, 2022

In Case You Missed It – Early June 2022

In Case You Missed It – Early June 2022

Take a look back at some important topics from the first half of June 2022: Do You Have a New Teller or Member Service Representative? Mobile 6 is Now Available! Learn All About AnswerBook with These 9 Videos! A Note From the Help Desk: Microsoft Windows Support Diagnostic Tool Vulnerability Optics Data Zooms in on… Read more »

Jun 14, 2022