SSAE-18 SOC 1 Report Now Available

SSAE-18 SOC 1 Report Now Available

CU*Answers has completed its SSAE-18 SOC 1 audit for Fiscal Year 2021.  You can request the report from our Auditing Team when you need it by filling out the SSAE Report Request Form online at cuanswers.com by clicking here. As a reminder, the CU*Answers Due Diligence page is a central, convenient location for you and… Read more »

Jun 15, 2022

In Case You Missed It – Early June 2022

In Case You Missed It – Early June 2022

Take a look back at some important topics from the first half of June 2022: Do You Have a New Teller or Member Service Representative? Mobile 6 is Now Available! Learn All About AnswerBook with These 9 Videos! A Note From the Help Desk: Microsoft Windows Support Diagnostic Tool Vulnerability Optics Data Zooms in on… Read more »

Jun 14, 2022

Good Faith Estimate and Settlement Statement Mortgage Forms to be Sunset in October

Good Faith Estimate and Settlement Statement Mortgage Forms to be Sunset in October

Good Faith Estimate and Settlement Statement Mortgage Forms will be sunsetting with the 22.10 Release in October. Prior to October 3, 2015, The Good Faith Estimate (GFE) and HUD-1 Settlement Statement forms were the standard mortgage forms used by CU*Answers.  These forms have since been replaced with the Loan Estimate and Closing Disclosure (TILA/RESPA Integrated… Read more »

Jun 14, 2022

Use the Tools You Own to Improve Sales

Use the Tools You Own to Improve Sales

CU*BASE offers robust toolsets that can help maximize your efforts to reach targeted groups of members, track your activities and increase revenue.  Among these are Marketing Clubs, Tiered Services and Cross Sales, just to name a few.  How long has it been since your credit union took a deeper look into your sales tools?  Maximize… Read more »

Jun 13, 2022

Don’t Forget, the AB_22.06 Analytics Booth Release Arrives June 19th

Don’t Forget, the AB_22.06 Analytics Booth Release Arrives June 19th

The Asterisk Intelligence Team is excited to present the AB_22.06 Analytics Booth Release, arriving to Analytics Booth subscribers on Sunday, June 19!  This release features: Refreshed dashboard standards on FIVE more dashboards to upgrade charting and display 10 Year Trends and 3 Year Balance Comparison get a full facelift Plus, new multiple-select filtering options, updated… Read more »

Jun 13, 2022