Conversations On…
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
during the month of October, CU*Answers will be hosting a special series of educational courses, during which we will explore services and features available to your organization. These courses will be held between Monday, October 21st and Friday, October 25th. To view the courses and register, click the button below! Learn More
SavvyMoney offers robust credit score solutions that empower you with digital personalization and real-time analytics, which can help you to strengthen and deepen your relationships with customers. If you’re interested in learning more, we invite you to join our upcoming webinar this October! Register Today
Join Keegan Daniel, VP of Professional Services, and Stephanie Raven, Earnings Edge Account Executive, for a demonstration of BizLink 247 business banking. During this session, they will provide an A to Z overview of BizLink 247, exploring everything from the CU*BASE side of things to a detailed look at online banking functions. Register Now
This catalog offers a variety of options for expert assistance from our teams to yours! These training and consulting opportunities are tailored to fit your needs. To learn more about the opportunities offered and view the new catalog, click the button below! Learn More
Join us October 16th and 17th for a two-day boot camp! This is an opportunity for your credit union IT members build their knowledge of core product deployment and support. To learn more about this opportunity, click the button below. Please note: seating for this event is limited – if you are interested in attending, we encourage you to sign up soon! Learn More
As of fall 2023, CU*Answers Client Services and Education replaced our previous newsletters with a webinar series, known as Education Around the Corner. We have several Education Around the Corner sessions planned for the 2024 calendar year – click the button below to sign up for one of our next upcoming event dates! Register Now
Join Lender*VP this October for a webinar on REPAY. REPAY is an innovative, full-service payment technology and processing provider for credit unions. REPAY’s payment technology is intended to help credit unions increase member satisfaction and enhance their experience.
Interested in learning more? Click the button below to register today! Register Today
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More
Did you miss the 2024 CU*Answers Leadership Conference? All the presentations, videos, and handouts are now online. Learn More
The FFIEC and CFPB are urging credit unions to identify and monitor high-risk activity amongst their member base. The transaction pattern option within the Abnormal Activity Monitoring CU*BASE tool was designed to assist credit unions with meeting that requirement. These patterns need to be configured specific to your credit union, as each credit union has… Read more »
Allow me to introduce myself: my name is Lorie Morse and I am the Vice President of Integrated Technologies & Innovation Center! I have experience working with credit unions for the past 28 years. I currently manage three programming teams: the Custom programming team, the Conversion programming team, and the EFT programming team. These teams… Read more »
AdvantageCIO is a group of subject matter experts and consultants who are ready to assist your credit union in three distinct areas: cybersecurity, regulatory requirements, and how to align your business plans and objectives with technology. Engagements with AdvantageCIO include unique, consultative approaches for each individual financial institution. Today we’re placing the spotlight on Matt… Read more »
With Mobile Alerts as a self-service option, you can manage all the important communications for your mobile app users. Content for Mobile Alerts can include marketing promos, new branch locations, holiday hours, annual meeting dates and community events, to name a few. The Mobile Alerts option allows for recurring alerts – you can choose whether… Read more »
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Adding a Joint Owner to an Account Need a quick way to show your staff how they can add a joint owner to a member’s account in CU*BASE? Refer them to this video, which has been viewed 623 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video… Read more »
We are excited to announce a refresh to your Credit Union Library! This year, an extensive project has been underway to bring your learners a more engaging learning experience as we move into 2022. Implemented earlier this month, the following enhancements are now available to your credit union: Authored in Articulate: All courses will be migrated from the current… Read more »
Take a look back at some important topics from the first half of January 2022: Did You Miss Last Month’s Education Express? We’ll Help You Catch Up with this Video! Update on CU*BASE Escrow Statements Enhancements Have a question for CU*Answers? Who do you call? December Owner’s View Monthly Recap Learn How You can Add… Read more »
Your credit union processes transactions every minute, every hour, every day – thousands of pieces of data are getting generated, collected and stored. With Analytics Booth, you can track and trend your credit union’s data and have it delivered wherever and whenever you want it! Join the Analytics Booth Executive Management series and learn how… Read more »
Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center to our high-availability (HA) data center. The next HA rollover is scheduled for Sunday, February 6th. This rollover will enable support teams to perform planned network maintenance at the primary production data center without disrupting core processing. The rollover… Read more »
Take a look back at some important topics from the first half of September 2024! View Topics
Did you miss the 2024 CU*Answers Leadership Conference? All the presentations, videos, and handouts are now online. Learn More
Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
Learn More
The next GOLD updates are currently scheduled for: