Conversations On…
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in November! View Courses
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More
Take a look back at some important topics from the first half of November 2024! View Topics
Most of you are familiar with the CU*Answers Marketing Store, where you can find our cooperative campaigns, quarterly contests, and browse our free marketing materials. But did you know we also have a custom campaign service? If you have ideas for marketing materials you can’t find elsewhere, our custom campaigns are the perfect solution! Stop… Read more »
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Join Lender*VP and LenderPay for for a webinar on the LenderPay payment solution! LenderPay gives members the convenience of paying loans with any device using Visa debit, Mastercard debit, or ACH. One-time, recurring payments, and pay-by-text are also available. During this upcoming webinar, we will explore the options available through LenderPay and discuss how these… Read more »
Lender*VP invites you to learn about the Auto Financial Group (AFG) balloon loan integration within CU*BASE! Join Ashley Melder, VP of Professional Services with Lender*VP and Tom Heidenga, Lending Integrations Coordinator for a discussion on this integration. AFG will join us to present how their balloon loan product can provide value to your credit union… Read more »
On Monday, September 30th, 2024, we will be retiring the CU*Secure site. After this date, any attempts to access the CU*Secure website (https://www.cusecure.org/) will automatically redirect to the Federal Trade Commission’s Identity Theft website (https://www.identitytheft.gov/). If you have any questions, please reach out to: web_services@cuanswers.com.
Documentation Digest is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! Click on the links below for a deeper dive into each item, and don’t forget to share these… Read more »
Check out recent programming changes in the June 2024 edition of the Owner’s View Monthly Recap! Open the Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and accompanying core-software products. Read previous editions of the Owner’s View Monthly Recap… Read more »
What is your credit union’s current retention plan for documents relating to denied applications? Lender*VP has recommendations for your credit union, as detailed below. Lender*VP recommends that any/all relevant documentation and information that is used to deny loan applications should be saved by your credit union for a period of at least 25 months. Relevant… Read more »
It’s time to upgrade IBM i Access (used for print sessions) to 1.1.9.4! Your IT staff can download the latest version and perform these upgrades today. Please note that this update is required for all CU*Answers clients, in order to keep workstations up to date with currently-supported software. The updates will need to be applied to… Read more »
Attention CU*Answers clients: effective October 1st, 2024, pricing for J.D. Power Vehicle Valuations will be increasing. The monthly cost will increase from $55.00 per month to $60.50 per month, while valuation costs will increase from $0.22 per valuation to $0.24 per valuation. These price increases will apply to all clients using the service, including current subscribers. If… Read more »
Take a look back at some important topics from the first half of November 2024! View Topics
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
Learn More
The next GOLD updates are currently scheduled for: