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Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

The 2024 CU*Answers Leadership Conference Presentations Are Online.

Did you miss the 2024 CU*Answers Leadership Conference? All the presentations, videos, and handouts are now online. Learn More

Mortgage Servicing & Escrow Processing

Did you know that Lender*VP offers mortgage servicing and escrow processing services in collaboration with the Xtend Mortgage Servicing team? Let us put our team of experts to work for you! To learn more, click the button below. Learn More

Put Your Lending Portfolio on Autopilot

Do you want to do business with your members and put loans on your books while at the same time providing them the ultimate convenience of internet solutions?

1Click Autopilot are recurring programs to boost your lending portfolio. Learn More

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The 2024 Cooperative Campaigns Are Here!

You can find the 2024 Cooperative Campaigns online now by going to the CU*Answers Marketing Store. Place your order today! Order Now

Conversations On…

A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More

Authenticate Your Member with MemberPass

MemberPass is a great way to verify members that have cell phones during your member support calls.

Give your credit union full confidence that you are speaking to the right person.
Order Now

Do You Have a New Member Service Representative?

Join the Client Services and Education Team as we explore a day in the life of a Member Service Representative. This course is geared toward new team members or current staff that would like a refresher in CU*BASE GOLD. We will concentrate on the tools that help users answer various member inquiries relating to accounts… Read more »

Mar 1, 2024

Changes to OUTQs and Print Processes Arriving in March

Effective Tuesday, March 12th, a change will be implemented to OUTQs in CU*BASE, which will affect the process of creating reports and sending reports to printers. Following this change, the only OUTQs you will be able to ‘print’ directly to will be HOLDxx, INSTANTxx, and MONTHxx. The following OUTQs will no longer be listed in… Read more »

Mar 1, 2024

Join Network Services for our May Boot Camp!

Join us May 1st and 2nd for a two-day boot camp! This is an opportunity for your credit union IT members build their knowledge of core product deployment and support. Please note: seating for this event is limited – if you are interested in attending, we encourage you to sign up soon! One of our… Read more »

Mar 1, 2024

In Case You Missed It – Late February 2024

Take a look back at some important topics from the second half of February 2024: Let Your Members Know About Winter Closings with Mobile Alerts, Powered by CU*Publisher Need to Update CU*BASE User IDs? It’s FREE and Easy! License Verification Tool is Now Available with MOP 3.0! Join a Conversation on Data – March 7!… Read more »

Feb 29, 2024

BizLink 247 – Designed for the Unique Needs of Business Members

BizLink 247 is designed for the special needs of business members. Alongside its companion PIB MLO, BizLink 247 allows business owners to have separate logins and individual permissions for each employee – these permissions can be granted either through CU*BASE (via a credit union employee) or PIB MLO (by the business owner/administrator). Once your order… Read more »

Feb 29, 2024

Don’t Forget to Review Xtend’s 2024 Call to Nominations Materials

One of the greatest assets Xtend has to offer is that the people who lead our CUSO are the same people who own it and participate in it as partners. Our Board of Directors consists of a diverse group of dedicated credit union CEOs that provide focused leadership, as each member has a vested interest… Read more »

Feb 29, 2024

Have You Heard About CU Info?

Have You Heard About CU Info? CU Info allows you to dynamically update your credit union’s information across CU*Publisher products like your Membership Opening sites (MAP/MOP), Mobile 6.0 and the upcoming Biz Mobile 1.0 and Micro Apps. What Info Can I Manage? In addition to managing the members of your CU*Publisher team, you can edit… Read more »

Feb 29, 2024

Check Out the February 2024 Edition of the Innovation Center Newsletter!

The February 2024 edition of Innovation in Vegas: A Quarterly Update is here! If your organization is interested in utilizing the Las Vegas office, check out this latest edition of the Innovation Center newsletter for some exciting news! View this Quarter’s Newsletter Stay tuned for future editions of Innovation in Vegas: A Quarterly Update!

Feb 29, 2024

Tips from Lender*VP: Verifying Maturity and Review Dates for Online Credit Cards and LOC Products

For online credit cards, as well as for any LOC products where you’ve elected to use the new % to use for calculating payment feature for calculating payment amounts, the system will not always be able to assign maturity/review dates the way other loan products do, since the payment isn’t being amortized in the usual… Read more »

Feb 28, 2024

Announcing Beta Test Sites for the 24.05 CU*BASE Release!

From the credit unions that applied to be part of the beta test for CU*BASE GOLD 24.05 coming in May, the following credit unions were selected: Partnership Financial Credit Union TBA Credit Union Shoreline Credit Union Thornapple Credit Union Thank you to everyone who expressed interest in joining – we hope to hear from you… Read more »

Feb 28, 2024