Update to Xtend Shared Branching Guidelines Effective 7/29/24

Update to Xtend Shared Branching Guidelines Effective 7/29/24

Attention Xtend Clients, Xtend’s Board of Directors approved an update to the 2024 shared branching guidelines adding information about POA withdrawals.  This update can be found on page 9 under the “withdrawals” section, and reads: As a general rule, Power-of-Attorneys (POAs) are not permitted to perform withdrawals on accounts through Xtend Shared Branching. This is… Read more »

Jul 29, 2024

[The Pulse] 2024 Business Continuity Plan: Mid-Year Revision Now Available

[The Pulse] 2024 Business Continuity Plan: Mid-Year Revision Now Available

As your core data processor, we continue to invest in high availability and recovery strategies to ensure that the products and services you count on us for are there when you need them. Implementing those strategies and responding when uncertainty happens requires a well-designed and thoroughly tested plan. We’ve recently updated the 2024 CU*Answers Business Continuity Plan and… Read more »

Jul 29, 2024

Join CU*Answers and Glia to Learn About Our Latest Integration!

Join CU*Answers and Glia to Learn About Our Latest Integration!

We’re excited to announce the new Glia integration, available to CU*Answers clients! The Glia Interaction Platform unifies voice, digital customer service, and AI with a unique ChannelLess™ architecture, helping to eliminate data silos, dropped context, as well as frustration for members and representatives. Join our upcoming webinar to learn all about this integration, which gives… Read more »

Jul 29, 2024

Join Us for a Conversation on Online Member Experience!

Join Us for a Conversation on Online Member Experience!

The Conversations on Online Member Experience session detailed below was originally scheduled for Thursday, August 8th. This event has since been rescheduled for Tuesday, October 15th. Please note: if you previously registered for the August 8th event, your registration will automatically carry over to this new date and there is no need to sign up… Read more »

Jul 29, 2024

CU*Answers Board of Directors Accepting Applications for Associate Board Member Positions

CU*Answers Board of Directors Accepting Applications for Associate Board Member Positions

ATTENTION CEOS OF CU*ANSWERS OWNER CREDIT UNIONS The lifeblood of any cooperative is the active owner. Cooperatives rely on owners who are active not just as consumers of the cooperative’s products and services, but also as owners with a passion for ensuring the cooperative is the type of organization they want to own. As such, the… Read more »

Jul 31, 2024