Authenticate Your Member with MemberPass
MemberPass is a great way to verify members that have cell phones during your member support calls.
Give your credit union full confidence that you are speaking to the right person.
Order Now
MemberPass is a great way to verify members that have cell phones during your member support calls.
Give your credit union full confidence that you are speaking to the right person.
Order Now
You can find the 2024 Cooperative Campaigns online now by going to the CU*Answers Marketing Store. Place your order today! Order Now
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
Check out recent programming changes in the January 2024 edition of the Owner’s View Monthly Recap! Open the Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and accompanying core-software products. Read previous editions of the Owner’s View Monthly Recap… Read more »
Join us for a conversation on Mergers and CU Partnerships! Designed for clients who are considering mergers or strategic partnerships/alignments, this event will explore different merger options that are available and how involved parties will need to prepare. Additionally, we’ll share insights from clients who have previously participated in mergers. This Conversations On Mergers/CU Partnerships… Read more »
Join AdvantageCIO for a Conversation on Cybersecurity! We invite you to connect with other credit unions, share strategies and best practices that support your financial institution’s cybersecurity presence. It’s no secret that cyberattacks on credit unions can lead to large amounts of financial losses and/or loss of customer trust and a damaged reputation. During our… Read more »
Looking for New Ways to Elevate Your Offerings within OLB? Check Out Layout 2! Credit unions interested in elevating their offerings with an enhanced and feature-rich version of It’s Me 247 Desktop have the option to select It’s Me 247 Desktop: Layout 2 as an upgraded product with a monthly fee. It’s Me 247 Desktop… Read more »
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Performing a Cash Advance Transaction Need a quick way to show your staff how they can post a cash advance for a member in CU*BASE? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Attention Paymentus Bill Pay Credit Unions Over the past couple of years, there have been some pricing adjustments from Payments which were related to postage increases. These pricing increases were communicated to credit unions via earlier announcements. As those announcements stated, our plan was always to pass along these increases to your credit union, but… Read more »
Attention Paymentus Bill Pay Credit Unions If your credit union offers P2P only with Paymentus, please note that in your contract, you were advised that you would be charged a per transaction fee along with monthly minimums that you would need to meet (aka usage fees). From the date that your credit union went live… Read more »
If your credit union works with business memberships, the Positive Pay toolkit is great resource to help prevent fraudulent activity from posting to business member’s checking account. An online tool accessible through BizLink 247, Positive Pay allows business members to upload checks they have written, or to manually enter the checks they have written. Any… Read more »
SavvyMoney offers robust credit score solutions that empower you with digital personalization and real-time analytics, which can help you to strengthen and deepen your relationships with customers. If you’re interested in learning more, we invite you to join our upcoming webinar! Use the button below to register today. Have questions? Reach out to us at lendervp@cuanswers.com. … Read more »