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Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Standard Teller Techniques

During our Standard Teller Techniques course, we’ll take a detailed look at the functions available in the core which assist staff in delivering superior service to members using teller functions. This course uses service examples and tips that allow users to work with almost any member request without leaving the teller processing area. To learn more and begin your registration, please use the button below. Register Today

Join Us for CEO Strategies 2026

Have you signed up for CEO Strategies 2026? This year’s event will be hosted in Las Vegas, NV on Tuesday, November 3rd and Wednesday, November 4th. Join your peers for a discussion on strategic development plans for the network, including a big picture look at our tools and implementation strategies for the coming year. Use the button below to register now. Register Now

Take a Look at the CU*Answers University Courses for September!

Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in August! Use the button below to check them out now. Learn More

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In Case You Missed It…

Take a look back at some important topics from the first half of September 2026! View Topics

Get the Most Out of CU*Forms

Imaging Solutions invites you to join our CU*Forms workshop series! Hosted weekly, these one-hour workshops are designed to help your credit union get the most out of programming forms, setting up FormFLOW and membership products, eSign workflows, and more! Use the button below to register for a session now! Register Now

2026 Education Spotlight – It’s Me 247 Online Banking

Member self-service financial products continue to dominate the development of technology, based on the convenience, the relevance to the lifestyle of today’s member, and the efficiencies gained by the credit union. By the completion of this course, participants will be able to explain online banking from the member’s perspective, list online banking configuration options, and much more. Use the button below to register now! Register Now

Reminder: New Automated Routine for 1098 Mortgage/Property Tax

A reminder for 2025 Year-End Tax Processing regarding Mortgage and Property Tax Reporting: A new automated routine during year-end processing will take the amounts from the member escrow account attached to a loan, take the sum of payments using the insurance payment/tax payment code, and automatically add them to the tax reporting file for use… Read more »

Dec 23, 2025

CU*BASE GOLD Sunset Date Extension

The following information applies to credit unions whose GOLD access has not yet been deactivated. After careful thought and consideration, we have decided to extend access to CU*BASE GOLD for one additional week, concluding access to GOLD on January 11, 2026. We reflected on the busy time crunch that occurs during year-end processing, and felt… Read more »

Dec 23, 2025

Ready, Set, Go! Getting Started on Your 2026 Education Goals

Are you looking to get a headstart on 2026 education opportunities at your credit union? Good news: both the Bedrock Community Credit Union and Custom Training Edition (CTE) training environments are compatible with the CBX interface! Credit unions no longer need the CU*BASE GOLD application to coordinate training efforts within branches. Setup is easy, as… Read more »

Dec 23, 2025

Two for Tuesday with CEO Geoff Johnson – 12/23/2025

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics. Have a question for Geoff? Have a question for Geoff? We’re gathering questions for possible inclusion in future episodes of Two for Tuesday and… Read more »

Dec 18, 2025

Learn All About the NEW Online Banking Secured Loan Application

The Lender*VP and IRSC teams invite you to join one of our upcoming webinars, as we dive into the NEW online banking Secured Loan Application! We will demo the app and walk you through the process of setting it up in CU*Publisher! Share these event details with your lending and marketing teams – we look forward to… Read more »

Jan 9, 2026

Happy Holidays from the Innovation Center!

From all of us at the Innovation Center, we’d like to wish you a happy holiday season! Thank you for your continued partnership and support. We hope you have a wonderful New Year and we look forward to what 2026 will bring!

Dec 19, 2025

Tips from Lender*VP: Recommendations for Credit Unions that Utilize 1Click Offers

For all 1Click Offer users in the network, Lender*VP would like to remind you of the following recommendations prior to sending out offers to members: Before you run your batch flood to your membership, it is important to run a test offer. This is done in a similar manner as defining your offer, but instead… Read more »

Dec 19, 2025

Updated Details for Apple Pay Push Provisioning: How Does This Affect CU*Answers Clients?

We were recently made aware of new requirements made by Apple Pay. The updated documentation states the issuer must support push provisioning within their mobile app. Initially, we thought this would not impact CU*Answers, as we are not the issuer, and we do not have an integration or relationship with Apple Pay. However, to ensure we… Read more »

Dec 18, 2025

Review Your Patronage Dividend/Bonus Configurations with Help from Earnings Edge

Is your credit union offering Patronage/Bonus Dividends? Each year your credit union is profitable, you will have the option of allocating dividends to your owners. The Patronage Dividend/Bonus options allow you to reward members who benefit the credit union in proportion to their transactional behaviors with you. If you’d like to review your current configurations,… Read more »

Dec 18, 2025

New for 2026: The CU*Answers Quarterly Contests & Cooperative Campaigns

The CU*Answers Quarterly Contests and Cooperative Campaigns are Ready for 2026! You can place orders now for the 2026 Quarterly Contests and Cooperative Campaigns. Our contests are FREE to participate in, with the option to buy a prize and guarantee a winner from your credit union. Our Cooperative Campaign bundle is on sale, but only… Read more »

Dec 18, 2025