Don’t Fall Behind – Complete Your IBM iAccess Upgrades Today!

Don’t Fall Behind – Complete Your IBM iAccess Upgrades Today!

It’s time to upgrade IBM iAccess (used for print sessions) to 1.1.9.2 – this update is required for all CU*Answers clients, in order to keep workstations up to date with currently-supported software.  The updates will need to be applied to all of your CU*BASE workstations and must be completed by 1/31/2024. Your IT staff can… Read more »

Nov 13, 2023

2023 Year-End Bulletin #3: Your First Deadline is Tuesday!

2023 Year-End Bulletin #3: Your First Deadline is Tuesday!

2023 Year-End Processing Bulletin #3: November Deadline Reminder REMINDER: We are no longer mailing paper copies of the year-end processing guide to your credit union! Keep an eye on Client News and these bulletins for important information, vendor updates, deadline changes, reminders, and more.   Updates and Information November 10th, 2023 Time is closing in… Read more »

Nov 10, 2023

Recommendations from Lender*VP – Document Retention for Denied Applications

Recommendations from Lender*VP – Document Retention for Denied Applications

What is your credit union’s current retention plan for documents relating to denied applications?  Lender*VP has recommendations for your credit union, as detailed below. Lender*VP recommends that any/all relevant documentation and information that is used to deny loan applications should be saved by your credit union for a period of at least 25 months.  Relevant… Read more »

Nov 9, 2023

Communicate New Branch Locations, Holiday Hours and More with Mobile Alerts!

Communicate New Branch Locations, Holiday Hours and More with Mobile Alerts!

With Mobile Alerts as a self-service option, you can manage all the important communications for your mobile app users.  Content for Mobile Alerts can include marketing promos, new branch locations, holiday hours, annual meeting dates and community events, to name a few. The Mobile Alerts option allows for recurring alerts – you can choose whether… Read more »

Nov 9, 2023

Join Us for a 1Click Loan Workshop!

Join Us for a 1Click Loan Workshop!

Ready to expand your loan portfolio?  Instead of offering yesterday’s member generated applications, you can offer pre-approved, guaranteed loan accounts to targeted members via It’s Me 247 desktop and mobile banking!  No application, no credit pull, and no underwriting.  Members are identified based on credit union defined criteria.  Acceptance of the offer is member-driven and… Read more »

Nov 8, 2023

New Enhancements Available for CU Publisher Admins

New Enhancements Available for CU Publisher Admins

Admins Get Enhancements! Starting today, CU Publisher Admins can now create new CU Publisher users for their team.  Admins can even create other admins too! To access this new feature, simply log into CU Publisher and look for the purple Add User icon.  Enter your team member’s information, CU Publisher access, and Admin privilege, and a… Read more »

Nov 8, 2023

Join Us for a Conversation on Interactive Teller Machines

Join Us for a Conversation on Interactive Teller Machines

What’s going on with ITM vendors?  What interfaces are in production today and what’s being built?  How do you get started?  Join the conversation and add your voice to what is happening in the world of teller technology alternatives. Join CU*Answers Imaging Solutions for a Conversation on Interactive Teller Machines!  We want your input on… Read more »

Nov 8, 2023

Did You Update Your Automated Queries After the Release?

Did You Update Your Automated Queries After the Release?

Don’t forget: the 23.10 Release of CU*BASE was implemented on October 8th.  Be sure to review database changes before running queries for this month.  Click here to view documents including the latest Release Summary and Tool Changes. Visit Show Me the Steps for step-by-step instructions on how to use the Automated Reports and Queries feature:… Read more »

Nov 7, 2023

Join AuditLink on November 15th to Learn About our Cooperative Approach to Vendor Management

Join AuditLink on November 15th to Learn About our Cooperative Approach to Vendor Management

This informative 30-minute session will introduce participants to AuditLink and our Vendor and Contract Management platforms.  This session will also feature a discussion on the importance of cooperative platform management and will help participants plug into key resources within our network as they relate to vendor management, auditing and compliance. Join us on Wednesday, November… Read more »

Nov 7, 2023