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Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Get Ready for the Next Collections Roundtable

Join us for the FREE Collections Roundtable, an open forum discussion on collection laws, internal procedures, and CBX processes. This quarter’s event will be hosted virtually. Use the button below to sign up for one of the sessions (or both!). Register Now

2026 Education Spotlight

Join us for the next 2026 Education Spotlight on General Ledger Tools. Are you ready for the next level of understanding general ledger tools? Do you know how to use all the reports generated daily? Need some tips on finding and solving balancing changes? Click the button below to register for our upcoming session. Learn More

Join Us for a FREE Education Express Webinar

AuditLink offers multiple services to credit unions to help alleviate internal compliance burden. If your credit union is struggling with policies, procedures, or internal bandwidth in the world of ACH monitoring, BSA compliance, or vendor management, this event is for you! Use the button below to register now. Learn More

Custom Services New Name

2026 Education Catalog

Get your planners ready because there’s a wealth of training opportunities coming your way in 2026. You can click the button below to download a digital copy of the Education Catalog today!
Download Catalog

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In Case You Missed It…

Take a look back at some important topics from the first half of August 2026! View Topics

You’re Invited to an In-Person Lunch & Learn Event!

Join Lender*VP and our partners at EDGE for a Lunch & Learn event hosted at TechTown in Detroit, MI! This in-person event will explore practical ways that your credit union can put data to work. Use the button below to learn more and register today. Register Today

Conversations On…

A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More

Check Out the New Resources Featured in this Edition of Documentation Digest!

Documentation Digest is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! Click on the links below for a deeper dive into each item, and don’t forget to… Read more »

Oct 20, 2025

Introducing CU*Answers Custom Services

As we hinted at during the 2025 CU*Answers Leadership Conference, the Developer’s Help Desk (DHD) has a new name. The team will now be known as Custom Services! Although the team has a new name, Custom Services will remain your go-to for all custom related solutions, including vendor integrations, data floods, custom fee programs, single… Read more »

Oct 20, 2025

CEO Strategies Returns to Grand Rapids, MI – November 4th & 5th!

There’s still time to register for CEO Strategies 2025! This year’s event will take place Tuesday, November 4th and Wednesday, November 5th at the Sheraton Airport Hotel in Grand Rapids, Michigan. Join your peers for a discussion on strategic development plans for the network, including a big picture look at our tools and implementation strategies for the coming… Read more »

Oct 20, 2025

Tips from Lender*VP: Recommendations for Credit Unions that Utilize 1Click Offers

For all 1Click Offer users in the network, Lender*VP would like to remind you of the following recommendations prior to sending out offers to members: Before you run your batch flood to your membership, it is important to run a test offer. This is done in a similar manner as defining your offer, but instead… Read more »

Oct 16, 2025

A Note from Lender*VP: Completion of Experian STS Cloud Migration

Attention Lender*VP clients who utilize Experian for credit reporting: We are aware of an email you may have received from Experian regarding the STS Cloud Migration. We have successfully migrated credit reporting over to their new server as of 9/1/2025, and there is no further action required of CU*Answers for this process. Please reach out to… Read more »

Oct 16, 2025

In Case You Missed It – Early October 2025

Take a look back at some important topics from the first half of October 2025: A Note from Network Services: Recently-Disclosed Vulnerabilities to Cisco Hardware/Services 2025 Changes to Taxes on Car Loans – Suggestions to Manage Qualifying Loans September Owner’s View Monthly Recap Ceasing Transactions per FinCEN Section 2313a Make the Most of Your Credit… Read more »

Oct 15, 2025

Check Out the New Resources Featured in this Edition of Documentation Digest!

Oct 20, 2025

Join Us for a Conversation on Imaging – CU*Forms Lending

Join CU*Answers Imaging Solutions for a Conversation on CU*Forms – Lending Version! During this upcoming event, we will host a demo of CU*Forms Lending, which will be followed by an open discussion. We encourage attendees to share their thoughts and experiences on topics including: Features of CU*Forms and how your credit union is utilizing them…. Read more »

Oct 14, 2025

Two for Tuesday with CEO Geoff Johnson – 10/14/2025

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.

Oct 8, 2025

CU*BASE 25.10 Release Updates

As a reminder, the CU*BASE GOLD 25.10 release will be deployed to Online, Self-Processing and Site-Four credit unions this weekend, on October 12th. We will be posting any/all issues related to the 25.10 release on the Alerts page, compiled into a single alert post, which can be accessed via the button below. We will not be… Read more »

Oct 10, 2025