• Support
  • Contact
  • Shop

CU*Answers

Menu
  • Products
    • Core Software
      • CBX: Your Core Software
      • Custom Training Edition (CTE)
      • For CUSOs, CDFIs & Retail
        • Servicer Edition
    • Member Self-Service
      • It’s Me 247 Online Banking
      • It’s Me 247 Text Banking
      • It’s Me 247 Mobile App
      • BillPay, P2P and A2A offerings
      • CU*Talk
      • Membership Opening
    • Imaging Solutions
      • In-House Imaging Strategy
      • Online Imaging Strategy
    • Cooperative Initiatives
      • We are a Cooperative, Just like You
      • Analytics Booth
      • Board Sites
      • PolicySwap
      • CUATV
    • Shop – Order online at the CU*Answers Store
    • IRSC – Internet Retailer Support Center
    • In the Kitchen – We’re always cooking up new ideas here in the CU*Answers Kitchen
    • We Have What CUs Need – Solutions to help a credit union be a credit union
    • Close
  • Solutions
    • Accounting – Accounting and Financial Resources
    • IT Compliance Consulting – Strategic Technology Consulting
    • Asterisk Intelligence – Data Analytics and Data Warehousing
    • AuditLink – Audit and Compliance
    • BizLink – Integrated Business Solutions
    • Business Continuity – Disaster Recovery and Incident Response
    • Cards & Payments – One stop for Bill Pay and ATM/Debit/Credit/Instant Issue Cards
    • CMS – CU*Answers Management Services
    • Client Services & Education – CBX Support and Training
    • Compliance & Risk – Bridge between law and operations
    • Conversions – Smooth transitions to CBX
    • Custom Services – A Strategy for Building Custom Software with CU*Answers
    • Earnings Edge – Tools to Improve Your Operations
    • Hospitality – Use our Facilities for Your Next Meeting
    • Human Resources – Success Through People
    • Imaging Solutions – Document Imaging Strategies
    • Internet Retailer
      Support Center       – Online Retailing 2.0
    • Just Turn It On – Let Us Show You How
    • Lender*VP – Lending Experience, Management and Tools
    • Marketing – Market to your members
    • Network Services – Your IT Services and Support
    • Programming – Building the Core Foundation for Our Future
    • Sales – Your Partner in Business
    • Solutions Contact Center – High quality member support and interaction
    • Web Services – Online Marketing and Web Presence
    • Close
  • Resources
    • Client News – Up to Date News and Information
      • In the Kitchen
      • System Availability
      • Owner’s View
    • CU*Answers University – Offering classroom & webinar sessions
      • 2026 Education Catalog
      • Training Resources
      • Bedrock Community Credit Union
      • Custom Training Edition (CTE)
      • Register for Upcoming Events
      • Training Evaluation Form
    • References & Help – Direct access to information you need
      • AnswerBook
      • Online/Mobile Banking Reference Materials
      • It’s Me 247 User Help
      • CBX Reference Materials
      • CBX Help
      • Show Me The Steps Online Help
      • Owner’s View
    • Documentation – Prepare for the latest release
      • Release Summaries
      • Release Planning
      • Pricing Guides
      • My Favorite Dashboards & Reports
      • Release of Credit Union Member Information
    • Get Involved – Get involved with your cooperative
      • Jump In the Beta Pool
      • Submit An Idea
      • CU*Answers Mentorship Program
    • Videos – Training videos and video customization
      • It’s Me 247 How-To Video Series
      • OnDemand
      • Video Customization
    • Conversations on… – Interact with your peers
    • Owner’s View – Track Project Status
    • Close
  • Events
    • Leadership Conference
      • 2026 – Prepping the Laboratory
      • 2025 – Setting the Waypoint
      • 2024 – Blazing the Trail
      • 2023 – Setting a Base Camp for our Future
      • 2022 – Our Next Adventure
    • CEO Strategies
      • CEO Strategies Week 2026
      • CEO Strategies Week 2025
      • CEO Strategies Week 2024
      • CEO Strategies Week 2023
      • CEO Strategies Week 2022
    • Boot Camps
      • Network Services Boot Camp (2026)
      • CUSO Technology User Group (2027)
    • Conversations on… – Join a Conversations on… Group
      • Conversations on Pricing
      • Conversations on Education
      • Conversations on Fraud
      • Find My Conversations On… Group
    • We Have What CUs Need – We have what a credit union needs to be a credit union.
    • CU*Answers Scholarship – CU*Answers is committed to “walk the talk.”
    • CU*Answers Awards – Achievements in our CUSO
    • CU*Answers University – Both classroom and webinar offerings to continue your education
    • Close
  • Shop
  • About
    • On The Inside
      • Board of Directors
      • Leadership
      • Report To Owners
      • Applications for Associate Board Members
    • Learn About CU*Answers
      • We are a Cooperative, Just like You
      • Join Our Team
      • History
      • In the News
    • A Guided Tour of CU*Answers
      • History
      • CUSO Model
      • CBX Software
      • Member Focus
      • Self Service Product Line
      • Education and Support
      • Marketing
      • Valued Partners
      • Leadership
      • More Information
    • Other
      • Tradeshow Schedule
      • Network of Credit Unions
      • Partners
      • A Vendor’s Guide to CU*Answers
      • Non-Disclosure Policy & Agreements
      • Responsible Use of Artificial Intelligence (AI) at CU*Answers
      • Due Diligence Materials
      • Contact
    • We’re Hiring! – Checkout these exciting careers at CU*Answers!
    • Report To Owners – Biennial financial report and a recommitment to the principles that drive our CUSO
    • We’re a Cooperative – CU*Answers is a CUSO and a Cooperative, and we’ve been living the cooperative spirit for years.
    • Due Diligence Materials – “one stop shop” is to simplify your vendor due diligence needs
    • Close
Two for Tuesday 

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Turn Core Data Into Actionable Member Intelligence 

Turn Core Data Into Actionable Member Intelligence

Your credit union already has rich view of the data available in the core – now CU*Answers and EDGE invite you to explore practical ways to put that data to work!We’ll explore a range of ways that this data can benefit your credit union. Interested in learning more? Click the button below to register for this online event – we look forward to engaging with you! Learn More

Standard Teller Techniques 

Standard Teller Techniques

During our Standard Teller Techniques course, we’ll take a detailed look at the functions available in the core which assist staff in delivering superior service to members using teller functions. This course uses service examples and tips that allow users to work with almost any member request without leaving the teller processing area. To learn more and begin your registration, please use the button below. Register Today

Join Network Services for our October Boot Camp 

Join Network Services for our October Boot Camp

Join us October 14th and 15th for a two-day boot camp! This is an opportunity for your credit union IT members to build their knowledge of core product deployment and support. Please note: seating for this event is limited – if you are interested in attending, we encourage you to sign up soon! Use the button below to learn more and register now. Register Now

Join Us for CEO Strategies 2026 

Join Us for CEO Strategies 2026

Have you signed up for CEO Strategies 2026? This year’s event will be hosted in Las Vegas, NV on Tuesday, November 3rd and Wednesday, November 4th. Join your peers for a discussion on strategic development plans for the network, including a big picture look at our tools and implementation strategies for the coming year. Use the button below to register now. Register Now

Take a Look at the CU*Answers University Courses for October! 

Take a Look at the CU*Answers University Courses for October!

Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in October! Use the button below to check them out now. Learn More

Previous Next
In Case You Missed It…

In Case You Missed It…

Take a look back at some important topics from the last half of September 2026! View Topics

Conversations On…

Conversations On…

A new way to interact with your CUSO and your peers.  This new series will take traditional focus groups to a whole new level. Learn More

Take Advantage of the NEW 1Click Autopilot Program!

Take Advantage of the NEW 1Click Autopilot Program!

With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you!  Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More

Reminder: Mortgage Servicing Price Increase Beginning January 1st, 2026

Reminder: Mortgage Servicing Price Increase Beginning January 1st, 2026

Thank you for being a client of the CU*Answers/Xtend Mortgage Servicing Team! After careful consideration of our services and resource requirements, as well as a review of the market, we have decided that we need to make a slight adjustment to the cost of our services. Starting January 1st, 2026, we will be increasing our mortgage… Read more »

Client NewsCU*AnswersLender*VPXtend
Nov 26, 2025

AuditLink Invites You to Join a Conversation on Fraud!

AuditLink Invites You to Join a Conversation on Fraud!

Is fraud prevention a part of your organization’s ongoing conversation regarding your mission, your vision and your goals? Does your staff know the risks they are most likely to face or common traits of fraudsters? Join AuditLink for an open forum discussion on fraud prevention, fraud detection, emerging risks, current issues, best practices and more. We invite… Read more »

AuditLinkClient NewsConversations OnCU*Answers
Nov 26, 2025

Reminder: It’s Time to Make Your 2026 MACO Decisions!

Reminder: It’s Time to Make Your 2026 MACO Decisions!

As we move into the 2026 calendar year with MACO, we are asking our credit unions to select their order options. Please note that the 2026 prepay cost for MACO is $2.00/user. Your credit union can select if you would rather: Prepay for a set number of licenses for the 2026 calendar year True-up at… Read more »

Client NewsCU*AnswersInternet Retailer Support Center
Nov 26, 2025

A Note from Cards and Payments: iPay GiftPay Feature Retiring 12/31/25

A Note from Cards and Payments: iPay GiftPay Feature Retiring 12/31/25

Attention Credit Unions Using Jack Henry Services Jack Henry has informed us that they will be retiring the iPay GiftPay feature effective December 31st, 2025. A banner has been added to the GiftPay screen to notify users that this functionality is being discontinued. If you have any members still utilizing this service, we recommend that… Read more »

Cards & PaymentsClient NewsCU*Answers
Nov 25, 2025

Video Now Available: 2025 Year-End Processing Guide Review

Video Now Available: 2025 Year-End Processing Guide Review

If you missed our Year-End Training sessions, a video recording is now available for your convenience! We encourage you to follow along as the Education team details important tasks and deadlines for your credit union as we head into year-end. This video also highlights new items for 2025. Remember – these deadlines are critical to the… Read more »

Client NewsCU*AnswersEducation
Nov 25, 2025

2025 Changes to Taxes on Car Loans – Eligibility Criteria & Updates from the IRS

2025 Changes to Taxes on Car Loans – Eligibility Criteria & Updates from the IRS

We previously sent announcements regarding the One Big Beautiful Bill Act and the provision “No Tax on Car Loan Interest” paid by borrowers. Eligibility criteria can be reviewed on the IRS website. Additionally, having received information from the IRS, we can now share the following details on what these changes will mean for your organization…. Read more »

Client NewsCU*Answers
Nov 25, 2025

Check Out the New Resources Featured in this Edition of Documentation Digest!

Check Out the New Resources Featured in this Edition of Documentation Digest!

Documentation Digest is your go-to knowledge base for questions relating to software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! Click on the links below for a deeper dive into each item, and don’t forget to share… Read more »

Client NewsCU*Answers
Nov 25, 2025

Two for Tuesday with CEO Geoff Johnson – 11/25/2025

Two for Tuesday with CEO Geoff Johnson – 11/25/2025

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following.  Watch the video below to hear Geoff’s insight on this week’s topics.  

Client NewsCU*AnswersLeadershipTwo for Tuesdays
Nov 20, 2025

New for 2026: The CU*Answers Quarterly Contests & Cooperative Campaigns

New for 2026: The CU*Answers Quarterly Contests & Cooperative Campaigns

The CU*Answers Quarterly Contests and Cooperative Campaigns are Ready for 2026! You can place orders now for the 2026 Quarterly Contests and Cooperative Campaigns. Our contests are FREE to participate in, with the option to buy a prize and guarantee a winner from your credit union. Our Cooperative Campaign bundle is on sale, but only… Read more »

Client NewsCU*AnswersMarketing
Nov 24, 2025

Lender*VP and Xtend are Here to Help with Mortgage Servicing & Escrow Processing

Lender*VP and Xtend are Here to Help with Mortgage Servicing & Escrow Processing

Did you know that Lender*VP offers mortgage servicing and escrow processing services in collaboration with the Xtend Mortgage Servicing team?  Let us put our team of experts to work for you! We make it easy for you by providing the following services: Escrow Processing Pay escrow bills Run annual escrow analysis Reporting on bills becoming… Read more »

Client NewsCU*AnswersLender*VPXtend
Nov 24, 2025
  1. First
  3. 63
  4. 64
  5. 65
  6. 66
  7. 67
  8. 68
  9. 69
  10. >>
  11. Last
 
1Click Autopilot

1Click Autopilot

Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
Learn More

Conversations On…

Conversations On…

A new way to interact with your CUSO and your peers.  This new series will take traditional focus groups to a whole new level. Learn More

Take Advantage of the NEW 1Click Autopilot Program!

Take Advantage of the NEW 1Click Autopilot Program!

With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you!  Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More

Shop Now at the CU*Answers Online Store.

CBX Updates

The next CBX updates are currently scheduled for:

Online/Partner CUs
26.10  Oct. 25, 2026 (Sunday)
Self Processing CUs
26.10  

More about releases

Popular Posts

  • CBX Reference
  • Network Services
  • In the Kitchen
  • Owner’s View
  • Client News
  • Register for Upcoming Events
  • Contact Form
  • Contact
  • Join Our Team
  • CEO Strategies Week 2026

NACUSO Collaboration

Contact Us!

Contact Us!
We're Hiring!

Popular Client News

  • Mobile 9.0 Coming Soon: Authentication Updates and MACO Re-enrollment
  • Take a Look at the CU*Answers University Courses for October!
  • Join Us for CEO Strategies 2026!
  • Join Network Services for our October Boot Camp!
  • Reminder: ProDOC Sunsetting in October – Resources for Transitioning to CU*Forms
  • CU*BASE 25.05 Release Updates
  • New Compliance Deadline and Details for The Clearing House RTP Operating Rule
  • 2026 Education Spotlight – Standard Teller Techniques
  • Have You Reviewed Your Notice Printing Lately?
Standard Teller Techniques

Standard Teller Techniques

During our Standard Teller Techniques course, we’ll take a detailed look at the functions available in the core which assist staff in delivering superior service to members using teller functions. This course uses service examples and tips that allow users to work with almost any member request without leaving the teller processing area. To learn more and begin your registration, please use the button below. Register Today

Two for Tuesday

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Turn Core Data Into Actionable Member Intelligence

Turn Core Data Into Actionable Member Intelligence

Your credit union already has rich view of the data available in the core – now CU*Answers and EDGE invite you to explore practical ways to put that data to work!We’ll explore a range of ways that this data can benefit your credit union. Interested in learning more? Click the button below to register for this online event – we look forward to engaging with you! Learn More

We're Hiring!
Contact Us
http://www.cuanswers.com/
Copyright © 2002 - 2026 CU*Answers • Privacy Notice
CU*BASE® is a registered trademark of CU*Answers.
CBX® is a registered trademark of CU*Answers.

Related Sites:
DISCLAIMER:

This website and included materials are intended, but not promised or guaranteed to be current, complete, or up-to-date and should in no way be taken as an indication of future results. All information is provided "as is", with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability and fitness for a particular purpose. In no event will CU*Answers, its related partnerships or corporations, or the partners, agents or employees thereof be liable to you or anyone else for any decision made or action taken in reliance on the information provided or for any consequential, special or similar damages, even if advised of the possibility of such damages.

Any views and opinions expressed on this web site are those of the authors and do not necessarily reflect the official policy or position of CU*Answers or any of its affiliates.

Through this website you are able to link to other websites which are not under our control. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

 
↑ Back to Top ↑