Michigan Department of State (MDOS) to Require Electronic Lien Filing Beginning October 1st

Michigan Department of State (MDOS) to Require Electronic Lien Filing Beginning October 1st

Beginning on October, 1st, 2023, all financial institutions in the state of Michigan will be required to file title liens electronically.  There are two ways that credit unions can manage titles electronically: Service Provider (DealerTrack) If your credit union is interested in utilizing DealerTrack, please contact the DHD team at DevelopersHelpDesk@cuanswers.com. E-Services Account (MDOS) If… Read more »

Jul 25, 2023

Don’t Forget! There’s Still Time to Join the 23.10 CU*BASE Release Beta Pool!

Don’t Forget! There’s Still Time to Join the 23.10 CU*BASE Release Beta Pool!

Earn a $3,000 CollabRebate for testing new CU*BASE tools and features coming with the 23.10 release! Learn more about enhancements coming in the October release, eligibility requirements for joining the beta pool, and what you will need to do to receive the CollabRebate reward. If you’re interested in joining the Beta Pool, there’s still time… Read more »

Jul 25, 2023

Best Practices for Your Email Upkeep: Addresses Tied to eStatements

Best Practices for Your Email Upkeep: Addresses Tied to eStatements

Following the issues that were encountered with email delivery and bounce-backs in late April, we’ve made some changes at CU*Answers relating to how we handle emails and similar methods of communication.  We have also gathered several AnswerBook topics that we want to share with clients, to better safeguard against delivery errors and bounce-backs. If your… Read more »

Jul 25, 2023

Here comes the next Collections Roundtable!

Here comes the next Collections Roundtable!

Get Ready for the Next Collections Roundtable! Join us for the FREE Collections Roundtable, an open forum discussion on collections laws, internal procedures, and CU*BASE processes.  Join us for the third session of the 2023 Collections Roundtable Series – for whichever session you’d like, or both! We are once again hosting an in-person version of… Read more »

Jul 25, 2023

Leadership 2023 Recap: Upcoming 1-Click Projects

Leadership 2023 Recap: Upcoming 1-Click Projects

If you missed the 2023 CU*Answers Leadership Conference or want a convenient way to review materials discussed at this year’s event, we’ve got you covered!  Today’s hot topic comes from Lender*VP! Are you looking to bolster your loan portfolio, replace fee revenue, or put loans on the books while also providing members with the ultimate… Read more »

Jul 24, 2023

Best Practices for Your Email Upkeep: Handling Invalid Addresses

Best Practices for Your Email Upkeep: Handling Invalid Addresses

Following the issues that were encountered with email delivery and bounce-backs in late April, we’ve made some changes at CU*Answers relating to how we handle emails and similar methods of communication.  We have also gathered several AnswerBook topics that we want to share with clients, to better safeguard against delivery errors and bounce-backs. What happens… Read more »

Jul 21, 2023

Leadership 2023 Recap: Add License Verification with MOP 3.0!

Leadership 2023 Recap: Add License Verification with MOP 3.0!

If you missed the 2023 CU*Answers Leadership Conference or want a convenient way to review materials discussed at this year’s event, we’ve got you covered!  Today’s hot topic comes from the Internet Retailer Support Center! Did you know that you can add the new license verification tool into your credit union’s MAP or MOP site? … Read more »

Jul 21, 2023