Check Out the NEW Topics Featured in this Edition of AnswerBook Digest!

Check Out the NEW Topics Featured in this Edition of AnswerBook Digest!

AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers.  In this edition of AnswerBook Digest, we’re placing a spotlight on the following: I have a new BSA Officer.  Where is a good place to start with them?  Check out this NEW topic! (AB 5317) My auditors have questions about… Read more »

May 2, 2023

Don’t Forget: The Next HA Rollover is Coming May 14th – We Need You to Perform a Connectivity Test!

Don’t Forget: The Next HA Rollover is Coming May 14th – We Need You to Perform a Connectivity Test!

Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center in Kentwood, MI to our high-availability (HA) data center in Yankton, SD.  The next HA rollover is scheduled for Sunday, May 14th. The rollover is scheduled to begin at 2:00 AM ET on Sunday, May 14th with the rollback… Read more »

May 2, 2023

It’s Me 247 Layout 2 Presents New Widget and Branding Options!

It’s Me 247 Layout 2 Presents New Widget and Branding Options!

It’s Me 247 Layout 2 Presents New Widget and Branding Options! With It’s Me 247 Layout 2, your credit union has access to new widgets within online banking, including the card control widget, account summary widget, loan widget, link widget, list widget and a download cleared checks widget. Also included within It’s Me 247 Layout… Read more »

May 1, 2023

Time to Vote in the 2023 Xtend Elections!

Time to Vote in the 2023 Xtend Elections!

ATTENTION XTEND STOCKHOLDERS Make sure your voice is heard! Vote Electronically for board elections May 1 – June 16, 2023! Ready to vote? Visit https://xtendcuso.simplyvoting.com and follow the instructions in your email. Watch your email today for your voting instructions (if necessary, you can change your vote during the Annual Stockholders Meeting on Tuesday, June 20). Click… Read more »

May 1, 2023

Time to Vote in the 2023 Elections!

Time to Vote in the 2023 Elections!

ATTENTION CU*ANSWERS STOCKHOLDERS Make sure your voice is heard! Vote Electronically for board elections May 1 – June 16, 2023!  Visit the CU*Answers Elections website elections.cuanswers.com. Ready to vote? Visit https://cuanswers.simplyvoting.com/ and follow the instructions in your email. Watch your email today for your voting instructions (if necessary, you can change your vote during the… Read more »

May 1, 2023

Video of the Week: CU*BASE GOLD Favorites – Part 2: Removing a Tool from Your Favorites List

Video of the Week: CU*BASE GOLD Favorites – Part 2: Removing a Tool from Your Favorites List

CU*BASE GOLD Favorites – Part 2: Removing a Tool from Your Favorites List Need a quick way to show your staff how they can remove a tool from their Favorite Tools list in CU*BASE?  Refer them to this video, which has been viewed 1,911 times! Play Video Check out our entire collection of video tutorials… Read more »

May 1, 2023