CU*BASE is our state-of-the-art member data processing system combining the best of member information databases, marketing tools, high quality presentation tools, powerful processing capability and flexible configuration… all with a graphical interface that significantly shortens the staff learning curve.
Member Self-Service
We offer a wide array of member self service software designed to meet your needs. It’s Me 247 Online Banking for your members on their desktops, It’s Me 247 Mobile Web, App, and Text Banking for your members on the go.
Imaging Solutions
The CU*Answers Imaging Solutions Team puts some serious talent in your corner! The Imaging Solutions team has created imaging solutions that are an inherent part of your core data processing system.
We are a Cooperative, Just like You
CU*Answers is a CUSO and a Cooperative, and we’ve been living the cooperative spirit for years. Credit unions are cooperatives. CU*Answers is a cooperative. This is a driving business model for our industry. Cooperatives are built by their members; members who fund and direct their credit unions through elections of leaders, allowing individual interests to align with… Read more »
Internet Retailer Support Center
The Internet Retailer Support Center (IRSC) is a CU*Answers online store for credit union virtual channel project managers. It brings together several digital strategy products into one cohesive location and a single point of contact—no more searching across CU*Answers’ websites!
In the Kitchen
Want to talk to our professionals and your peers about any of these projects? Join one of our Conversations on… groups! We’re always cooking up new ideas here in the CU*Answers Kitchen and we’d like to share some of our current recipes with you. These are some of the large topic projects that are currently… Read more »
Solutions
We have what a credit union needs to be a credit union. CU*Answers has solutions with leaders focused on addressing issues regarding users, strategy, and development. These are the teams that add value for every CU*Answers client no matter what need they have.
Related News
Reminder: The Next HA Rollover is Coming May 14th – We Need You to Perform a Connectivity Test!
![Reminder: The Next HA Rollover is Coming May 14th – We Need You to Perform a Connectivity Test!](https://www.cuanswers.com/wp-content/uploads/HA-Rollover-Connectivity-Test-5-14-23-email-banner-100x100.png)
Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center in Kentwood, MI to our high-availability (HA) data center in Yankton, SD. The next HA rollover is scheduled for Sunday, May 14th. The rollover is scheduled to begin at 2:00 AM ET on Sunday, May 14th with the rollback… Read more »
The Next HA Rollover is Coming May 14th – We Need You to Perform a Connectivity Test!
![The Next HA Rollover is Coming May 14th – We Need You to Perform a Connectivity Test!](https://www.cuanswers.com/wp-content/uploads/HA-Rollover-Connectivity-Test-5-14-23-email-banner-100x100.png)
Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center in Kentwood, MI to our high-availability (HA) data center in Yankton, SD. The next HA rollover is scheduled for Sunday, May 14th. The rollover is scheduled to begin at 2:00 AM ET on Sunday, May 14th with the rollback… Read more »
Reminder: Automated Reports and Queries
![Reminder: Automated Reports and Queries](https://www.cuanswers.com/wp-content/uploads/Monthly-Reports-and-Queries-email-banner-2020-100x100.png)
The Automated Reports and Queries feature makes it fast and easy to run monthly reports, but remember: it’s not a “set it and forget it” kind of thing. Reports do run automatically but it’s still important to check the “All Reports” tab in CU*Spy to make sure they were produced as configured (and that someone… Read more »
March Owner’s View Monthly Recap
![March Owner’s View Monthly Recap](https://www.cuanswers.com/wp-content/uploads/Owners-View-Monthly-Recap-email-banner-3.23-100x100.jpg)
Check out recent programming changes in the March 2023 edition of the Owner’s View Monthly Recap! Open the Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and accompanying core-software products. Read previous editions of the Owner’s View Monthly… Read more »
5300 Call Report: 1st Quarter Update
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS 5300 Call Report: 1st Quarter Update Before you start working on your 1st quarter Call Report in CU*BASE, be sure to check out the changes we’ve made since last quarter. Don’t forget – you can start working on your Q123 Call Report any time after April 1, but be… Read more »
Changes Coming to Virtual StrongBox – Only 5 Days Left! Make Your Selection Today
![Changes Coming to Virtual StrongBox – Only 5 Days Left! Make Your Selection Today](https://www.cuanswers.com/wp-content/uploads/Changes-Coming-to-VSB-Only-5-Days-Left-email-banner-100x100.jpg)
Effective April 1, 2023, CU*Answers will no longer participate in the funding of Virtual StrongBox (VSB) for the cuasterisk.com network. We will continue to integrate and maintain our partnership with VSB and encourage credit unions to consider this solution as a more comprehensive way for members to upload and store their own documents. In the… Read more »
Get Registered for CU*Answers University Week!
![Get Registered for CU*Answers University Week!](https://www.cuanswers.com/wp-content/uploads/CU-Answers-University-Week-email-banner-2020-ver.-1-100x100.png)
CU*Answers University Week is coming April 10 – 13! Register for our most timely and relevant courses condensed into one week – each course is FREE to attend! Monday, April 10 3:30 PM – 5:00 PM ET Data Warehouse Tools & Strategies Register for classroom session Register for web conference Tuesday, April 11… Read more »
Take a Look at the CU*Answers University Courses for April!
![Take a Look at the CU*Answers University Courses for April!](https://www.cuanswers.com/wp-content/uploads/University-Banner-for-April-2023-100x100.png)
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in April! Wednesday, April 5 4:30 PM – 5:00 PM ET How to Develop and Test your Business Continuity Plan Register for web… Read more »
[The Pulse] Item Processing Services 2023 Disaster Recovery Test: Report Now Available
![[The Pulse] Item Processing Services 2023 Disaster Recovery Test: Report Now Available](https://www.cuanswers.com/wp-content/uploads/The-Pulse-Disaster-Recovery-email-banner-7.21-100x100.png)
Item Processing Services 2023 Disaster Recovery Test: Report Now Available For those credit unions who currently use CU*Answers for Electronic Check Processing (ECP), this report is for you. During the week of March 6th, 2023, teams at CU*Answers completed the annual recovery test by restoring the CheckLogic environment and performing daily check processing operations… Read more »
Reminder: Automated Reports and Queries
![Reminder: Automated Reports and Queries](https://www.cuanswers.com/wp-content/uploads/Monthly-Reports-and-Queries-email-banner-2020-100x100.png)
The Automated Reports and Queries feature makes it fast and easy to run monthly reports, but remember: it’s not a “set it and forget it” kind of thing. Reports do run automatically but it’s still important to check the “All Reports” tab in CU*Spy to make sure they were produced as configured (and that someone… Read more »