Your members will appreciate the convenience of It’s Me 247 Text Banking. Enrolled members can text message requests and receive text message replies on the available balance on accounts of enrolled memberships at any time. They also can also select to have their e-Alerts, such as balance alerts, sent to their mobile devices in the form of a text message, giving them timely feedback when their available funds drop below a desired level.
With Text Banking You Can…
- Send a text message command to receive text message replies regarding the balance of your eligible accounts.
- Transfer funds between your own accounts using shortcut codes you configure.
- Enroll in e-Alerts and receive notices regarding account balances, deposits, withdrawals, or when a payment is due.
Text Banking Commands
The following are Text Banking command examples and their responses. You can also access a list of these commands via a link in online banking during the Text Banking enrollment process. These commands can be sent to IM247 (46247).
| BAL | Balance for all eligible accounts |
|---|---|
| BAL BIZ | Balance for up to three savings or checking accounts (in this example “BIZ” is a nickname you set up for a membership, when you have more than one) |
| BAL 010 | Balance for a specific account suffix (010 in this sample) |
| BAL BIZ 010 | Balance for a specific membership and account combination (in this example “BIZ” is a nickname you set up for a membership, when you have more than one) |
| STOP | Turns off all text banking |
| STOP BIZ | Turns off text banking for a specific membership (in this example “BIZ” is a nickname you set up for a membership, when you have more than one) |
| TRANS MYCODE 100.00 | Transfers the specified amount ($100.00 in this sample) between sub-accounts (in this example “MYCODE” is a code you configured to represent both the “from” and “to” account suffixes) |
| TRANS MAIN MYCODE 100.00 | Transfers the specified amount ($100.00 in this sample) between sub-accounts (in this example “MYCODE” is a code you configured to represent both the “from” and “to” account suffixes) under a specific membership (in this sample “MAIN” is a nickname you set up for a membership, when you have more than one) |
| HELP | The customer service number |
One-Way Text Alerts
You can set up one-way Text alerts via the e-Alert Subscriptions page, and create alerts similar to your standard e-Alerts:
- Account Balance
- Notification of an ACH Deposit or Withdrawal
- Daily balance notification
- Daily notification showing total $ amount of transactions
- Daily notification showing total number of transactions
- Notification that a Loan Payment is due
- E-Notice notification
How to Get Started?
Contact a CSR to enable It’s Me 247 Text Banking. Once turned on members can enroll in Text Banking by clicking on the “Go Mobile” button on the It’s Me 247 toolbar. Then select Text Banking Home to access the enrollment screens. After enrollment, text commands to IM247 (46247).
