Imaging Devices

Signature Pads:

• Topaz SignatureGem 1×5 T-L462
• Topaz Backlit SignatureGem 1×5 T-LBK462
• Topaz Letter ClipGem Signature Pad T-C912-HSB-R (USB Only)
• Topaz Legal ClipGem Signature Pad T-C916-HSB-R (USB Only)
• Topaz SigLite T-LBK460-HSB-R
• Topaz SignatureGem 4×3 T-LBK755

Scanners:

• EcoScan i6s License Scanner
• EcoScan i4s Full-Page Scanner
• Canon P-215II Scan-tini Scanner
• Canon DR-C225 Document Scanner
• Canon CR-80 Sheetfed Scanner – Check Scanner

Additional Peripherals for an In-House Imaging Solution:

• Topaz Backlit SignatureGem 4×5 T-LBK766SE-BHSB-R
• Canon P-215II Scan-tini Personal Document Scanner
• Canon DR-C225 Office Document Scanner
• Canon DR-6010C Production Scanner

Legacy Imaging Devices Guidelines

Scanners:

• Canon DR-3010C Sheetfed Scanner
• Canon DR-C130 Document Scanner

Training Sites

Preparation Timeframe

• Training site must be in place six weeks in advance of conversion. If you are taking advantage of the CU*Expert program, the training site must be in place eleven weeks in advance of conversion. Larger converting Credit Unions may require additional weeks of training; contact your conversion coordinator to confirm required training time.

Network Requirements for Training

The following network components must be in place before training can begin.

• An VPN connection to CU*Answers must be established. CU*Answers will oversee the installation of this connection.
• The training site must have high-speed Internet connection access to all workstations being used for training.
• There must be sufficient high-speed Internet connection bandwidth to support training activities:
  • Refer to our network bandwidth recommendations on page 1
• The training site must have a properly configured firewall.
• Users must have access to the following sites:
  • cutrainingonline.com– Internet access
  • kb.cuanswers.com– frame line access
  • www.cuanswers.com– frame line access
  • updates.cubase.org– frame line access
  • www.microsoft.com– Internet access
• All training site workstations must have current anti-virus software installed on all computers and virus definitions must be up to date.
• You may also visit Microsoft’s Windows Update site at http://windowsupdate.microsoft.comand select Product Updates and then Root Certificate Update.

Email Domain

For email communications sent to your members by CU*BASE on your behalf (eStatement notifications, eAlerts, Member Connect email messages, etc.), you will need to use your own domain for email. We cannot reliably send using a bulk email address such as XxxxCreditUnion@AOL.com (or Yahoo, or Gmail, etc.), as that will result in an increased number of bounce-backs. Refer to the Knowledge Base Article for additional requirements, including specific SPF and DKIM key entries required on the domain.

Contact CU*Answers Web Services if you would like information about using our website and email hosting services, or visit us in the Store.

Self Processor iSeries

See our page devoted to self processor iSeries guidelines.