Client News provides the information you need to stay current with what’s happening.
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Glia and CU*Answers Present: Building a Virtual Branch with a Human Touch
Join Glia and CU*Answers for an upcoming webinar – Building a Virtual Branch: Digital-First Interactions with the Human Touch. During this event, Glia will discuss their virtual branch solution, which combines the convenience of in-person banking with the efficiency of online services. This webinar will explore how your organization can leverage Glia’s Unified Interaction Management… Read more »
Join Us for a Conversation On Plastics – Instant Issue
From fraud mitigation to mandates, batch maintenance to digital issuance, vendor consolidations, and everywhere in between, Conversations on Plastics is another avenue that allows CU*Answers Cards and Payments to explore the complex and exciting world of ATM, debit, and credit cards! Register for our upcoming Conversations on Plastics for a discussion on Instant Issue. Instant… Read more »
Tips from Lender*VP: Recommendations for Credit Unions that Utilize 1Click Offers
For all 1Click Offer users in the network, Lender*VP would like to remind you of the following recommendations prior to sending out offers to members: Before you run your batch flood to your membership, it is important to run a test offer. This is done in a similar manner as defining your offer, but instead… Read more »
Fees for MFA Text Messages Will Begin in April!
If your credit union has activated multi-factor authentication (MFA) for It’s Me 247 online banking and/or BizLink 247 business banking, please read the update below regarding billing charges. Since multi-factor authentication features were first introduced, CU*Answers has not been charging credit unions for the fees we are charged by our vendor to relay text messages for MFA. (This is… Read more »
Special Event: Join us for Conversations on ANR/NSF Fees
Let’s Talk About ANR/NSF Fees The financial industry’s been buzzing about overdraft fees for many years, but with the recent NCUA announcements, the picture is finally getting clearer as to exactly what the expectations are going to be for the credit unions in our network. Join us for this special event, the third in a… Read more »
Join Us for a Conversation On Instant Payments
The industry is abuzz about “instant payments” and the new RTP® and FedNow® Service payment rails, and we’re all learning as we go! Join us for another conversation about our projects around instant payments, including: An update on the progress of our projects to send funds via RTP® and the FedNow® Service. An update on our project to allow… Read more »
Take a Look at the CU*Answers University Courses for February!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in February! Monday, February 3 Preparing for a Cybersecurity Incident Response 3:00 PM – 4:00 PM ET Register for Web Conference Wednesday,… Read more »
CU Publisher and Mobile App Bundle Pricing Now Available!
Place your order today for the entire CU Publisher suite and annual mobile app deployment at a bundled discount! Included in your order will be access to all products within CU Publisher (and any new products that become available) along with your annual deployment of your flagship It’s Me 247 and Bizlink 247 mobile apps…. Read more »
In Case You Missed It – Early January 2025
Take a look back at some important topics from the first half of January 2025: Tax Statements in Online Banking – Providing Convenience for Your Members! December Owner’s View Monthly Recap Special Event: Join us for Conversations on ANR/NSF Fees Your Credit Union Has Questions, Our Teams are Here to Help! Join Us for a… Read more »
A Note from Cards and Payments: Postage Fee Increase for Paymentus
Attention Paymentus Bill Pay Credit Unions Effective immediately, Paymentus clients will see an increase to bill pay postage fees. The current rate of $0.0533 will increase to $0.0651. This is due to an increase in postage prices from the USPS. This price increase will be reflected on your invoice starting in February 2025. Please note… Read more »
Get Registered for CU*Answers University Week
CU*Answers University Week is coming January 27 – 30! Register for our most timely and relevant courses condensed into one week – each course is FREE to attend! Click the button below to view the courses. Learn More
Take a Look at the CU*Answers University Courses for February
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in February! Learn More
Two for Tuesday
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
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