Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
Two for Tuesday with CEO Geoff Johnson – 01/23/2024
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Important Details for Issue Currently Affecting Escrow Analysis Forms
Attention: If your credit union offers escrows, please be aware that there is currently an issue with the values that the escrow analyses print out for the projected amounts in the history section of the escrow analysis form. Recently, we posted an alert on this issue and we are currently working towards a solution. You… Read more »
Video of the Week: Quoting a Loan Payoff Balance
Quoting a Loan Payoff Balance Need a quick way to show your staff how they can use CU*BASE to quote a loan payoff balance for a member? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Tax Statements in Online Banking – Providing Convenience for Your Members!
Let your members self-serve by accessing their tax forms from It’s Me 247 via desktop or their mobile phones, right alongside their account statements! This means that your members will no longer need to contact you for lost or misplaced forms. If they do, you can point them to online banking and give them a… Read more »
Register for Asterisk Intelligence Week at CU*Answers
Join the Asterisk Intelligence team for several educational events in March! Between Monday, March 4th and Wednesday, March 6th, we will be hosting on-site training. Then, on Thursday, March 7th, we will be hosting a series of webinars. During these courses, we will discuss data analytics, data management, and data warehousing solutions – some courses… Read more »
Activate LoanPay Xpress Now in Online Banking/Mobile App!
Activate LoanPay Xpress Now in Online Banking/Mobile App! For credit unions who currently offer LoanPay Xpress through Magic Wrighter, you now have the option to activate this as a module through online banking and your credit union mobile app, allowing members to make payments via credit/debit cards to their qualifying loans. Ready to begin the… Read more »
Important Training for Changes Coming to the CU*BASE LOS in Late January
If your credit union has online credit cards, please be aware that payments will be calculated differently starting at the end of January 2024! At the end of January, we will be implementing a project that will change the way that incomplete loan applications are routed in CU*BASE, how online credit card payments are calculated,… Read more »
Pull Up a Seat for a Learning Café Session
Join Lauren Kincaid, SettleMINT EFT Account Executive, for a special Learning Café session! Lauren will detail the many tasks that the SettleMINT EFT team assists credit unions with on a day-to-day basis. Additionally, Lauren will place a spotlight on each member of the SettleMINT EFT team, exploring their roles and how they support the needs… Read more »
A Note from Xtend: Building Maintenance Occurring this Weekend
Attention Xtend clients: This weekend, there will be electrical work performed in our office building. This work is being performed in a different area from the Xtend suite – however, Xtend may temporarily lose power during this period, which would result in our suite connecting to a backup generator. Xtend has arranged with building management… Read more »
In Case You Missed It – Early January 2024
Take a look back at some important topics from the first half of January 2024: Join CU*Answers and Corporate One Federal Credit Union for a Dive into Immediate Payment Solutions Via RTP! [The Pulse] Online Banking Rollover Results Now Available RTP Receive-Only Is Now Live! Join the Queue Today Now Available: the 2024 Education Catalog!… Read more »
Join Us for the 2025 Golf Outing as Part of Leadership Week
Register for the CU*Answers Golf Outing, which will be held at the Saskatoon Golf Club during the 2025 Leadership Conference Week! Unwind after an exciting week of events with a round of golf, a cold drink, and a pig roast lunch. Click the button below to register today! Register Today
Join Network Services for our May Boot Camp
Join us May 7th and 8th for a two-day boot camp! This is an opportunity for your credit union IT members build their knowledge of core product deployment and support. Seating for this event is limited – if you are interested in attending, we encourage you to sign up soon! Register Now
Learn All About Our Robust Credit Score Solutions!
Did you know that over half of consumers planning to open a new credit account use credit monitoring? Join us to learn how SavvyMoney can help your credit union. Register today to learn how over 50 credit unions are already benefitting from SavvyMoney with CU*Answers! Register Today
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