Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
Two for Tuesday with CEO Geoff Johnson – 9/26/2023
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Video of the Week: CU*BASE GOLD First-Time Login – Part 1: GOLD
CU*BASE GOLD First-Time Login – Part 1: GOLD Need a quick way to show new employees how to log into CU*BASE GOLD for the first time? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Pull Up a Seat for a Learning Café Session
Join Linda Stearns, SettleMINT EFT Account Executive, for this month’s Learning Café session! Linda will lead a discussion on the benefits of utilizing an integrated P2P product. A native and fully-integrated P2P product grants members the freedom to pay anyone, with a service that can be used in both It’s Me 247 online banking and… Read more »
2023 ACH Audit Now Available
CU*Answers has completed its ACH Audit for Fiscal Year 2023. The report can be downloaded from our Due Diligence site by clicking here. As a reminder, the CU*Answers Due Diligence page is a central, convenient location for you and your auditors to request or download the information you need to meet your regulatory requirements. In… Read more »
Join Us for CEO Strategies Week 2023!
Mark your calendars for CEO Strategies Week 2023! This year’s event will take place November 7th and 8th at the Sheraton Grand Rapids Airport in Grand Rapids, Michigan. Join your peers for a discussion on strategic development plans for the network, including a big picture look at our tools and implementation strategies for the coming… Read more »
HA Rollback Completed – Report Coming Soon
Originally scheduled for September 17th through September 24th, the CU*Answers HA Rollover event was shortened as detailed in the alert posted earlier this week. As such, the Rollover event is now complete, and the HA Rollback scheduled for this coming Sunday is no longer necessary. CU*BASE core processing is once again operating from the production… Read more »
Reminder: Payveris Has a New Name – Paymentus!
As you may have read, Payveris was acquired by parent holding company Paymentus. When Payveris was first acquired, they were referred to as “Payveris, a division of Paymentus” – however, they are now going to be referred to solely as Paymentus. They have recently announced their efforts to update transmission files, documentation, and client onboarding… Read more »
Join Us for a Conversation on Bill Pay/P2P: Standalone P2P with Paymentus
SettleMINT EFT invites you to join us for a Conversation on Bill Pay/P2P! During our upcoming session, we will host a conversation on Standalone P2P with Paymentus, a service which allows your members the freedom to pay anyone! This service can be used in both It’s Me 247 online banking and mobile web banking. Register… Read more »
Communicate New Branch Locations, Holiday Hours and More with Mobile Alerts!
With Mobile Alerts as a self-service option, you can manage all the important communications for your mobile app users. Content for Mobile Alerts can include marketing promos, new branch locations, holiday hours, annual meeting dates and community events, to name a few. The Mobile Alerts option allows for recurring alerts – you can choose whether… Read more »
Need to Update Your Contacts for CU Publisher or Mobile App Notifications?
Has your credit union recently reviewed your current users in CU Publisher to ensure this information is up-to-date? If you need to add new users or remove old users from CU Publisher, click the button below to visit our online store and fill out a request. If you have any additional questions or concerns, contact… Read more »
Take a Look at the CU*Answers University Courses for January!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in January! View Courses
The 2025 CU*Answers Quarterly Contests Are Available NOW!
The CU*Answers Quarterly Contests are FREE to participate in, but did you know you can guarantee a member from your credit union wins the contest? Credit unions who purchase the prize selected by CU*Answers can have a winning member each contest! Click the button below to learn more and place your order. Learn More
Elevate Online Banking with Layout 2
Bring your members’ online banking to a whole new level with Layout 2 of It’s Me 247 Desktop – where innovation meets simplicity! Packed with cutting-edge features, Layout 2 offers intuitive tools to simplify, streamline, and supercharge how your members manage their finances. Don’t miss out – order Layout 2 today and start transforming online banking for your members. Order Now
Contact Us!
