Client News provides the information you need to stay current with what’s happening.
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Create and Maintain Your Own MOP Sites with MOP Manager
Have you heard about MOP Manager? This self-service option grants your credit union the ability to create your own credit union MOP sites, as well as the option to update any existing MOP sites that you may already be operating. MOP Manager also gives you the ability to make edits to homepage promotions, eligibility page,… Read more »
The 2024 Education Catalog is Here! Take a Look at What’s in Store for the Year Ahead!
Get your planners ready because there’s a wealth of training opportunities coming your way in 2024! You can click the button below to download a digital copy of the Education Catalog today! Please note that we will not be mailing out physical copies of the 2024 Education Catalog. Download the Catalog If you would like… Read more »
Join AuditLink on November 15th to Learn About our Cooperative Approach to Vendor Management
This informative 30-minute session will introduce participants to AuditLink and our Vendor and Contract Management platforms. This session will also feature a discussion on the importance of cooperative platform management and will help participants plug into key resources within our network as they relate to vendor management, auditing and compliance. Join us on Wednesday, November… Read more »
A Reminder for Experian Clients: Update Your Password Every 90 Days
A reminder for clients who use Experian for credit pulls: Experian passwords expire every 90 days. Experian will send your financial institution a reminder when your password is set to expire. Please remember to update your password accordingly every 90 days and to update us each time that this process has been completed. This will… Read more »
Here comes the next Collections Roundtable!
Get Ready for the Next Collections Roundtable! Join us for the FREE Collections Roundtable, an open forum discussion on collections laws, internal procedures, and CU*BASE processes. Join us for the fourth session of the 2023 Collections Roundtable Series – for whichever session you’d like, or both! We are once again hosting an in-person version of… Read more »
In Case You Missed It – Late October 2023
Take a look back at some important topics from the second half of October 2023: License Verification Tool is Now Available with MOP 3.0! Update to 1Click Loans First Payment Date Activate LoanPay Xpress Now in Online Banking/Mobile App! It’s Me 247 Layout 2 Presents New Widget and Branding Options! Abnormal Activity Monitoring for Transaction… Read more »
Learn All About CU*Forms in Our Upcoming Webinar on Working with Your Members Remotely
Join the Imaging Solutions team for a discussion on the ins and outs of solutions that allow credit unions to work with members remotely! During this session, we will talk about the future of CU*Forms and what that means to you! Additionally, we will touch on Request a Document, 1Click Loan forms, Native Receipts, Online… Read more »
Two for Tuesday with CEO Geoff Johnson – 10/31/2023
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Are You Doing Your Imaging Due Diligence? Review Our Booklet Today!
Don’t ignore the importance and value of electronic documents! Are you performing your Imaging Due Diligence? Even the best imaging systems involve a lot of moving parts and people involved each day to make things work. There is always a risk a component might fail, which can lead to data being lost or damaged. It… Read more »
Xtend Network News Update
ATTENTION XTEND SHARED BRANCHING PARTNERS An Update from the Xtend Shared Branching Network Effective October 30th, 2023, the following credit unions have joined the Xtend Shared Branching family: Commodore Perry Federal Credit Union CommStar Credit Union Muncie Federal Credit Union Please visit alerts.cubase.org for any reference materials needed, such as participating CUs and their contact… Read more »
10th Annual Conversations on Compliance Event
Join us for the 10th annual AuditLink Conversations on Compliance event, hosted at the Sheraton Grand Rapids Airport Hotel in Grand Rapids, MI! This year’s event will take place on Wednesday, May 14th, from 9:00 AM to 3:30 PM ET. For more information and registration, please click the button below. Learn More
Get an Inside Look at the CU*Answers Software Development Factory
Join Dawn Moore, EVP Client Experience, for a behind-the-scenes look at our design and development process! This session will explore how the Software Development Life Cycle (SDLC) affects what projects we work on, how we approach the planning, and all the steps involved from design to implementation. To learn more, click the button below. Learn More
Take a Look at the CU*Answers University Courses for February
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in February! Learn More
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