Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
Sunsetting Management of SonicWALL Firewalls – Order Your Fortinet Firewall Today
Beginning January 1, 2024, we will only provide management services for Fortinet firewalls and will discontinue management of SonicWALL firewalls (this will not impact secure email and secure remote access devices). The message below was sent to client credit unions who have not yet purchased a Fortinet firewall to replace their SonicWALL. If you wish… Read more »
CU Info Offers a Convenient Way to Update Your Credit Union’s Information!
CU Info Offers a Convenient Way to Update Your Credit Union’s Information! Wouldn’t it be great to update hours instantly? No more waiting or emailing thanks to CU Info, powered by CU*Publisher. With CU Info, it’s your product on your schedule! What Info Can I Manage? In addition to managing the members of your CU*Publisher… Read more »
Two for Tuesday with CEO Geoff Johnson – 9/19/2023
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Join Us for a Conversation on Bill Pay/P2P: Standalone P2P with Paymentus
SettleMINT EFT invites you to join us for a Conversation on Bill Pay/P2P! During our upcoming session, we will host a conversation on Standalone P2P with Paymentus, a service which allows your members the freedom to pay anyone! This service can be used in both It’s Me 247 online banking and mobile web banking. Register… Read more »
Join Us for CEO Strategies Week 2023!
Mark your calendars for CEO Strategies Week 2023! This year’s event will take place November 7th and 8th at the Sheraton Grand Rapids Airport in Grand Rapids, Michigan. Join your peers for a discussion on strategic development plans for the network, including a big picture look at our tools and implementation strategies for the coming… Read more »
Take a Look at the CU*Answers University Courses for October!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in October! Monday, October 2 9:30 AM – 11:00 AM ET Data Warehouse Tools & Strategies Register for web conference Register for classroom… Read more »
Video of the Week: Using the Rate Inquiry Tool to View Share Dividend Rates
Using the Rate Inquiry Tool to View Share Dividend Rates Need a quick way to show your staff how they can use the Rate Inquiry tool to find the latest dividend rates for share products? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps… Read more »
Vehicle Valuation Price Increase Arriving in October
Attention CU*Answers clients: effective October 1st, 2023, pricing for J.D. Power Vehicle Valuations will be increasing. The monthly cost will increase from $52.50 per month to $55.00 per month, while valuation costs will increase from $0.21 per valuation to $0.22 per valuation. These price increases will apply to all clients using the service, including current… Read more »
Join Us for a Conversation On Mergers and CU Partnerships!
Join us for a conversation on Mergers and CU Partnerships! Designed for clients who are considering mergers or strategic partnerships/alignments, this event will explore different merger options that are available and how involved parties will need to prepare. Additionally, we’ll share insights from clients who have previously participated in mergers. This Conversations On Mergers/CU Partnerships… Read more »
Rollover Event This Weekend – Updates to be Posted on CU*BASE Alerts Page
Don’t forget: this weekend, we will be testing our ability to redirect CU*BASE core-processing from our production data center to our high-availability (HA) data center. The Rollover event is scheduled to begin at 2:00 AM ET on Sunday, September 17th. Once completed, CU*BASE core-processing will be provided from systems at the HA data center for… Read more »
Two for Tuesday
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
How Do I Request Upload/Download Permissions for CU*BASE?
Need to grant upload/download permissions in CU*BASE to one of your employees? Or need to review which employees currently have the ability to perform these actions? Visit the CU*Answers store today and complete a request form. Learn More
Upgrade to Mobile 7.0 to Start Using MFA Functionality Today
Is your credit union planning to activate multi-factor authentication (MFA)? Don’t forget that you will need to upgrade to Mobile 7.0! Mobile 7.0 also seamlessly enrolls your credit union in our Annual Update Process, guaranteeing that you remain current with all forthcoming annual updates. For more details on getting started with MFA, click the button below. Learn More
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