Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
In Case You Missed It – Early December 2024
Take a look back at some important topics from the first half of December 2024: Transform Your Online Banking with Layout 2! CU*Answers and InvestiFi Invite You to Learn About Investment Options for Members via Online Banking Make the Most of Your Credit Union’s Initiatives with Strategic Release Management! Learn All About AnswerBook with These… Read more »
Learn All About the New Credit Card Loan Application – Join Our Upcoming Training Session!
On December 3rd, the new credit card loan application for It’s Me 247 desktop and mobile banking was deployed for all online and Site-Four credit unions, with self-processors receiving the application with the 24.12 CU*BASE release. The new credit card loan application features an improved member workflow and experience, more options to tailor the application, opportunities to… Read more »
Verification Process Required for Google Play Mobile Apps
As previously announced by Google, all developers on Google Play will need to complete a verification process to continue publishing mobile apps. Google has assigned two dates: Starting account verifications (60 days before deadline). Deadline to complete account verifications. Google is requiring a few items to be uploaded as part of this verification process, including one of… Read more »
Ownership Dividend Checks are On the Way!
ATTENTION CU*ANSWERS STOCKHOLDERS You will receive your payment via a mailed check (directed to your credit union CEO) within the next week or via ACH on December 20, depending on which payment option you selected. To view our 2024 Audited Financials, ACH Audit and obtain a copy of the Escrow Certification Letter, visit the CU*Answers Accounting… Read more »
Need to Clean Up Your AnswerBook Contacts?
Has your credit union recently reviewed your current users in AnswerBook? Has your credit union ensured all contact information is up-to-date? To obtain a list of your current users in AnswerBook, click below and submit a request to our CSR team today. Click Here to Get Started Looking to give new users an overview of… Read more »
Review Service Charge Configurations with Help from Earnings Edge
Is your credit union looking to review options and configurations for service charges in CU*BASE? Earnings Edge has solutions for you! Best Practices for CU*BASE Service Charges This offering includes a review of the options available for configuring a minimum balance service charge, an account service charge, or a transaction service charge through CU*BASE. We’ll… Read more »
Join Us for a Conversation on Online Member Experience!
The Internet Retailer Support Center invites you to join us for a Conversation on Online Member Experience! During our upcoming session, we’ll host a discussion on the ways that credit unions can contact their members via online banking and the mobile app – this will include a look at CU Publisher features, Mobile App features, CU*BASE… Read more »
Reminder: 2025 MACO Decisions are Due Friday, 12/13!
As we move into the 2025 calendar year with MACO, we are asking our credit unions to select their order options. Please note that the 2025 prepay cost for MACO is now $2.00/user. Your credit union can select if you would rather: Prepay for a set number of licenses for the 2025 calendar year True-up at the… Read more »
Grow Involvement from Your Members with Election Management Services!
The new year is nearly here! Is your credit union contemplating your options for managing board member elections? The Earnings Edge team is here to help. Our Election Management Services can help grow involvement from your members, and provide your credit union perspective on ways that you can design and manage election campaigns. Available options include: Consulting to… Read more »
Give Your Business Members the Convenience of Self-Service Options with BizLink 247 for Desktop and Mobile
With the new BizLink 247 your credit union now has the option for self-service access to make updates. This includes updating marketing or advertisements and where they are linked to, updating widgets, updating navigation for where a feature is located and what it says, adding in your credit union logo and branding, as well as… Read more »
How Do I Request Upload/Download Permissions for CU*BASE?
Need to grant upload/download permissions in CU*BASE to one of your employees? Or need to review which employees currently have the ability to perform these actions? Visit the CU*Answers store today and complete a request form. Learn More
Get an Inside Look at the CU*Answers Software Development Factory
Join Dawn Moore, EVP Client Experience, for a behind-the-scenes look at our design and development process! This session will explore how the Software Development Life Cycle (SDLC) affects what projects we work on, how we approach the planning, and all the steps involved from design to implementation. To learn more, click the button below. Learn More
10th Annual Conversations on Compliance Event
Join us for the 10th annual AuditLink Conversations on Compliance event, hosted at the Sheraton Grand Rapids Airport Hotel in Grand Rapids, MI! This year’s event will take place on Wednesday, May 14th, from 9:00 AM to 3:30 PM ET. For more information and registration, please click the button below. Learn More
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