Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
A Reminder for Experian Clients: Update Your Password Every 90 Days
A reminder for clients who use Experian for credit pulls: Experian passwords expire every 90 days. Experian will send your financial institution a reminder when your password is set to expire. Please remember to update your password accordingly every 90 days and to update us each time that this process has been completed. This will… Read more »
AuditLink Invites You to Join Us for a Conversation on BSA!
Join us for a conversation on BSA (Bank Secrecy Act)! During this session, we will discuss how to utilize the run sheets that AuditLink provides, as well as how to monitor accounts. This event is a great opportunity for credit unions who already use AuditLink’s services to gain further insight into what AuditLink expects from… Read more »
In Case You Missed It – Late August 2023
Take a look back at some important topics from the second half of August 2023: Leadership 2023 Recap: Check Out All the Hot Topics from This Year’s Event! It’s Me 247 Layout 2 Presents New Widget and Branding Options! Need to Update CU*BASE User IDs? It’s FREE and Easy! Plaid Integration Coming Soon! Opt-Out Available… Read more »
Check Out the August 2023 Edition of the Innovation Center Newsletter!
The August 2023 edition of Innovation in Vegas: A Quarterly Update is here! Check out this latest edition of the Innovation Center newsletter for a look at some hot topics relating to the Las Vegas office, including a video recording of our July Education Express session, new marketing flyers, a recap of our 2023 Leadership… Read more »
Vehicle Valuation Price Increase Arriving in October
Attention CU*Answers clients: effective October 1st, 2023, pricing for J.D. Power Vehicle Valuations will be increasing. The monthly cost will increase from $52.50 per month to $55.00 per month, while valuation costs will increase from $0.21 per valuation to $0.22 per valuation. These price increases will apply to all clients using the service, including current… Read more »
The Mobile Technologies Group Invites You to Join a Conversation on Online Member Experience!
The Mobile Technologies Group invites you to join us for a Conversation on Online Member Experience! Our upcoming webinar will focus on how credit unions can keep member information up-to-date. We will discuss strategies within It’s Me 247 online/mobile banking, your credit union’s website, outbound contacts, and more ways that you can connect with your… Read more »
Check Out the NEW Topics Featured in this Edition of AnswerBook Digest!
AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. In this edition of AnswerBook Digest, we’re placing a spotlight on the following: Where do I enter/update the tiered rates balance ranges for certificates? Check here to learn more about this NEW topic! (KB 5348) Where can I find a… Read more »
Let Your Members Know About Inclement Weather Closings with Mobile Alerts, Powered by CU*Publisher
Wouldn’t it be convenient to have the option to inform your members that specific branch locations will be closed due to inclement weather or power outages? Look no further than Mobile Alerts! Powered by CU*Publisher, this tool allows you to configure routine or one-time alerts for different platforms on both Android and iOS. If your… Read more »
Upgrade to Check Image Retrieval for Corporate One Clients Arriving 9/19/23
UPDATE 9/6/2023: To best accommodate the feedback received during our beta test period, we have updated the check image retrieval migration date to Tuesday, September 19. On this date, around 9:00 AM ET, all Corporate One credit unions will be moved to the new certificate-based retrieval method. We appreciate your feedback and understanding. As previously… Read more »
Plaid Integration Coming Soon! Opt-Out Available Until 9/1/23
As announced at Leadership 2023, CU*Answers has completed an integration with Plaid, a service that connects user financial data with a variety of apps using a background data aggregation process. This integration allows member data to be made available within certain apps if a member chooses to link their credit union account. Learn more about… Read more »
Building a Virtual Branch with a Human Touch
Join Glia and CU*Answers for an upcoming webinar – Building a Virtual Branch: Digital-First Interactions with the Human Touch. During this event, Glia will discuss their virtual branch solution, which combines the convenience of in-person banking with the efficiency of online services. Click the button below to learn more! Learn More
Two for Tuesday
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
How Do I Request Upload/Download Permissions for CU*BASE?
Need to grant upload/download permissions in CU*BASE to one of your employees? Or need to review which employees currently have the ability to perform these actions? Visit the CU*Answers store today and complete a request form. Learn More
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