Client News provides the information you need to stay current with what’s happening.
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Are You Doing Your Imaging Due Diligence? Review Our Booklet Today!
Don’t ignore the importance and value of electronic documents! Are you performing your Imaging Due Diligence? Even the best imaging systems involve a lot of moving parts and people involved each day to make things work. There is always a risk a component might fail, which can lead to data being lost or damaged. It… Read more »
Xtend Network News Update
ATTENTION XTEND SHARED BRANCHING PARTNERS An Update from the Xtend Shared Branching Network Effective October 30th, 2023, the following credit unions have joined the Xtend Shared Branching family: Commodore Perry Federal Credit Union CommStar Credit Union Muncie Federal Credit Union Please visit alerts.cubase.org for any reference materials needed, such as participating CUs and their contact… Read more »
Don’t Fall Behind – Complete Your IBM iAccess Upgrades Today!
It’s time to upgrade IBM iAccess (used for print sessions) to 1.1.9.2 – this update is required for all CU*Answers clients, in order to keep workstations up to date with currently-supported software. The updates will need to be applied to all of your CU*BASE workstations and must be completed by 1/31/2024. Your IT staff can… Read more »
Video of the Week: Tips & Tricks for CU*BASE – Part 3: Selecting Consecutive Items
Tips & Tricks for CU*BASE – Part 3: Selecting Consecutive Items Need a quick way to show your staff how they can use the keyboard to select consecutive items in CU*BASE? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Do You Have a New Member Service Representative?
Join the Client Services and Education Team as we explore a day in the life of a Member Service Representative. This course is geared toward new team members or current staff that would like a refresher in CU*BASE GOLD. We will concentrate on the tools that help users answer various member inquiries relating to accounts… Read more »
Join Us for a Conversation on Plastics: Credit Card Promotions
From fraud mitigation to mandates, batch maintenance to digital issuance, vendor consolidations to mandates, and everywhere in between, Conversations on Plastics is another avenue that allows SettleMINT EFT to explore the complex and exciting world of ATM, debit, and credit cards! Join our upcoming session for a discussion on credit card promotions – learn about… Read more »
Pull Up a Seat for a Learning Café Session
CU*Answers Management Services is a group of branded services whose leaders focus on addressing issues regarding users, operations, strategy, and development. These are the brands that add value for every CU*Answers client. Our value proposition focuses on the main intentions of connecting people to projects and to the organization, with an overlying objective of partnership… Read more »
The 2024 Xtend Pricing Guide is Now Available!
The 2024 Xtend Pricing Guide is now available! Take a look at our offerings for SRS Bookkeeping, Contact Center Services, Member Marketing & Communications, Data Analytics, and more. A copy of the 2024 Pricing Guide can be accessed via our website. We encourage our clients to review it in planning for the upcoming business year.
Join Us for a FREE Education Express Webinar!
Wednesday, November 15 3:00 PM – 3:30 PM ET This Month’s Focus Introduction to AuditLink AuditLink is your execution arm for tackling auditing and compliance-related requirements and the supporting core system processes driving your operations. Credit unions that work with AuditLink gain confidence knowing they have implemented effective procedures and controls to be in compliance… Read more »
Take a Look at the CU*Answers University Courses for November!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in November! Monday, November 6 3:30 PM – 4:30 PM ET Getting Started with Unique Data Management (UDM) Register for web conference … Read more »
Two for Tuesday
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
The 2025 CU*Answers Leadership Conference is Coming
Register for the 2025 CU*Answers Leadership Conference! Join us for a discussion on the CUSO’s performance over the past year, as well as where we are looking to take ourselves next. We look forward to seeing you at this unique event – connect with your peers for an energizing and inspiring week focused on our shared partnership! Click the button below for more information. Learn More
Join Us for the 2025 Golf Outing as Part of Leadership Week
Register for the CU*Answers Golf Outing, which will be held at the Saskatoon Golf Club during the 2025 Leadership Conference Week! Unwind after an exciting week of events with a round of golf, a cold drink, and a pig roast lunch. Click the button below to register today! Register Today
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