Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
You may also want to check out the press release section.
Loan Quoter Extras Need a quick way to show your staff how they can access helpful features included with the loan quoter tool? Refer them to this video, which has been viewed 4,908 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
A reminder for clients who use Experian for credit pulls: Experian passwords expire every 90 days. Experian will send your financial institution a reminder when your password is set to expire. Please remember to update your password accordingly every 90 days and to update us each time that this process has been completed. This will… Read more »
At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs. When you don’t know exactly who to call, we recommend that you get started by reaching out to either the Client Services and Education Team or the Network Services Team…. Read more »
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Attention Payveris Bill Pay Credit Unions Effective January 22nd, 2023, the transaction rate for all payments for Payveris clients will see an increase of $0.007. This is due to the increase in postage prices from the USPS. This price increase will be reflected on your invoice starting in March 2023. If you have any questions,… Read more »
Take a look back at some important topics from the second half of December 2022: Mobile 6 is Now Available! The Mobile Technologies Group Invites You to Join a Conversation on Online Member Experience! Have You Taken Advantage of these Features in Mobile Manager? Gain a Clearer Picture of Your Online Credit Card Portfolio Learn… Read more »
Is fraud prevention a part of your organization’s ongoing conversation regarding your mission, your vision and your goals? Does your staff know the risks they are most likely to face or common traits of fraudsters? Join AuditLink for an open forum discussion on fraud prevention, fraud detection, emerging risks, current issues, best practices and more. … Read more »
AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. In this edition of AnswerBook Digest, we’re placing a spotlight on the following topics: What is the timing of the CU*BASE login password expiration? Check out this NEW topic! (AB 5278) My member cannot access a feature I… Read more »
MOP 2.0 includes the following updates for your credit union: New updated look/feel of your credit union MOP site, including a new background header image that your credit union can include while a member is applying. State filtering – your credit union can now limit what states members are opening their memberships through MOP. eSign… Read more »
The FUEL Decision Model allows credit unions to continue operating after regular branch hours and will decision loan applications automatically. FUEL offers a fully customizable decision model, with multiple templates that can be adjusted to fit the needs of your financial institution. Join Ashley Melder and Charlie Dean of Lender*VP to learn more about the… Read more »