Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
Join Us for a Collaborative Discussion on the ChatBot AI Platform
Join CU*Answers, Strategic Income Solutions and boost.ai for a 30-minute collaborative webinar! This upcoming session will offer a look at the AI ChatBot platform and the ways that it can save your organization time and money, as well as help to build a positive member experience. During this webinar, we will explore: The key benefits and… Read more »
A Note from Cards & Payments: Verizon eBill Connections to be Disabled on 10/24
Attention Paymentus Bill Pay/P2P Credit Unions Paymentus recently informed us of upcoming changes to eBill. Beginning Thursday, October 24th, the following Verizon billers will be disabled for eBill: Verizon Wireless Verizon Fios Verizon Residential Note that Verizon will remain as a payee in a members’ Bill Pay profile, and payments can still be made. Members… Read more »
2024 Year-End Bulletin #1: Guides Are Available!
Welcome to 2024 Year-End Processing Bulletin #1: Year-End Kickoff Remember that we are no longer mailing paper copies of the year-end processing guide to your credit union! Keep an eye on Client News and these bulletins for important information, vendor updates, deadline changes, reminders, and more. STOCKHOLDER REMINDER: If you have not yet returned an… Read more »
CU*BASE Alert: Update to CU*Talk Arriving 10/23
As a reminder, CU*Talk will be transitioning to a new text-to-speech platform on Wednesday, October 23rd. If there are any issues encountered during or after the transition, we will post them in a single alert, located here. A separate email will not be sent for each update. If you encounter any issues with CU*Talk, please refer to the CU*BASE Alerts page… Read more »
Join Lender*VP to Learn All About the FUEL Decision Model!
Lender*VP welcomes you to join our upcoming webinar on FUEL! This session will explore the FUEL automated decision model, with a look at what it does, how it works, and the steps required to get it set up. If you’ve been considering using FUEL or if you already use it, this is a great opportunity… Read more »
Join AuditLink on November 11th to Learn About our Cooperative Approach to Vendor Management
This informative 30-minute session will introduce participants to AuditLink and our Vendor and Contract Management platforms. This session will also feature a discussion on the importance of cooperative platform management and will help participants plug into key resources within our network as they relate to vendor management, auditing and compliance. Join us on Monday, November… Read more »
Two for Tuesday with CEO Geoff Johnson – 10/22/2024
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Do You Have a New Member Service Representative?
Join the Client Services and Education Team as we explore a day in the life of a Member Service Representative. This course is geared toward new team members or current staff that would like a refresher in CU*BASE GOLD. We will concentrate on the tools that help users answer various member inquiries relating to accounts and account… Read more »
What’s the Latest from Lender*VP? A Quick Look at Hot Topics in Lending
Current Hot Topics in Lending. If you missed out recent announcements, check out our handy recap in this edition of the Lender*VP Newsletter! Take Advantage of the 1Click Autopilot Program! Learn about options available through our 1Click Autopilot Program Arriving January 2025: Pricing Increase for RouteOne Integration Credit Applications Click here for… Read more »
An Update to the Conversations On Bill Pay/P2P Series
The CU*Answers Cards & Payments team would like to inform you about a change to one of our Conversations On series. Going forward, the Conversations on Bill Pay/P2P series will be combined with Conversations on Online Member Experience. All future sessions of Conversations on Online Member Experience that focus on Bill Pay/P2P topics will be… Read more »
Get Ready for the 2025 Cooperative Campaigns!
We have redesigned the cooperative campaigns for 2025, and you can get yours now! You can get the bundle of all 12 months or pick and choose which individual campaigns you would like – the choice is up to you. Click the link below to view our 2025 lineup! Learn More
Two for Tuesday
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
The 2025 CU*Answers Quarterly Contests Are Available NOW!
The CU*Answers Quarterly Contests are FREE to participate in, but did you know you can guarantee a member from your credit union wins the contest? Credit unions who purchase the prize selected by CU*Answers can have a winning member each contest! Click the button below to learn more and place your order. Learn More
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