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Don’t Miss Out – Sign Up for CEO Strategies Week 2022!
There’s still time to register for CEO Strategies Week 2022! This year’s event will take place November 15th and 16th at the M Resort Spa Casino in Las Vegas, Nevada. Enjoy panoramic views of the Las Vegas Strip and surrounding mountains as we discuss strategic development plans for the network, including a big picture look… Read more »
Sign up for the 2023 Cooperative Campaigns
Get in front of your members With the Cooperative Campaign, you have the option to enroll ahead of time for the entire 2023 year or you can sign up monthly and pick and choose which months you would like to participate in. Campaigns Include: Facebook Timeline Banner Instagram Timeline Banner Mobile App 5.0 & 6.0… Read more »
A Reminder for Experian Clients: Update Your Password Every 90 Days
A reminder for clients who use Experian for credit pulls: Experian passwords expire every 90 days. Experian will send your financial institution a reminder when your password is set to expire. Please remember to update your password accordingly every 90 days and to update us each time that this process has been completed. This will… Read more »
October Owner’s View Monthly Recap
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the October 2022 edition of the Owner’s View Monthly Recap! October 2022 Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE… Read more »
Join the November BizLink 247 Kickoff Webinar!
Join us for a kickoff webinar as we discuss changes coming to BizLink 247 online banking for business! Hosted by Keegan Daniel and Kristian Daniel, this session will cover topics including: A demo of the redesigned BizLink 247 toolkit and a look at CU*BASE configurations An introduction to Biz Watch for ACH A review of… Read more »
Do You Have a New Member Service Representative?
Join the Client Services and Education Team as we explore a day in the life of a Member Service Representative. This course is geared toward new team members or current staff that would like a refresher in CU*BASE GOLD. We will concentrate on the tools that help users answer various member inquiries relating to accounts… Read more »
Pull Up a Seat for a Learning Café Session
Do you want to update your own mobile app content, including advertisements, button links, branch information and much more? Using CU Info and Mobile Manager is easy! Updates are immediate and your members will enjoy up to date information about credit union products, promotions, and the services you offer. Join Kristian Daniel, VP of MTG,… Read more »
Register for Asterisk Intelligence Week at CU*Answers
Join the Asterisk Intelligence team for several educational events in December! Between Monday, December 5th and Wednesday, December 7th, we will be hosting on-site training. Then, on Thursday, December 8th, we will be hosting a series of webinars. During these courses, we will discuss data analytics, data management, and data warehousing solutions – some courses… Read more »
2022 Year-End Bulletin: Tax Form Handling Instructions Due 11/14
Tax Form Handling Instructions Due November 14th Year-end is certainly a busy time; make it a successful start by completing your Tax Form Handling Instructions (Tool #916) before November 14, and keep on track with your Month End Processing Tasks. Self-Processing Credit Unions: confirm tax form archival instructions by completing the Tax Forms Archival Instructions… Read more »
2022 ACH Audit and Risk Assessment and 2022 FedLine Attestation Now Available
Each year, CU*Answers has an ACH Audit performed on its operations. In 2022, the ACH Audit was performed by AuditLink under the oversight of CU*Answers Internal Audit department. The 2022 ACH was successful, with no findings. The CU*Answers Board of Directors has reviewed and ratified the ACH Audit and Risk Assessment and approved the document… Read more »
Two for Tuesday
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
Learn About All of Our Latest Investments to Analytics Booth
Don’t forget – the AB_24.06 Analytics Booth Release was deployed for Analytics Booth subscribers on Sunday, June 16th. If you haven’t had a chance to dive into the full list of features included in the AB_24.06 Analytics Booth Release, we invite you to review the Release Summary. Click the button below to learn more! Learn More
Updated Deployment Plan for IBM i Access Upgrades – Complete Yours by 9/1/2024
Earlier this year, CU*Answers Network Services announced a temporary suspension of our deployment plans for IBM iAccess Upgrades. We have since performed the necessary adjustments to our plans – your credit union can begin downloading the latest version as of June 27th. Please note that this update is required for all CU*Answers clients. The updates will need to be applied to all of your CU*BASE workstations and must be completed by 9/1/2024. To learn more, click the button below. Learn More
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