Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
Need to Clean Up Your AnswerBook Contacts?
Has your credit union recently reviewed your current users in AnswerBook? Has your credit union ensured all contact information is up-to-date? To obtain a list of your current users in AnswerBook, click below and submit a request to our CSR team today. Click Here to Get Started Looking to give new users an overview of… Read more »
Conversations On Education: Exercises for Success – Member Services
Join us for a conversation on Education! Designed especially for credit union education coordinators and trainers, this group discusses topics such as how to set up an education plan and calendar, best practice techniques for training new employees and keeping existing employee skills up to date, and how to take advantage of all the resources… Read more »
Now Available: Bill Pay Tune-up for Paymentus Clients
Attention Paymentus Bill Pay Credit Unions Bill Pay Tune-up is now available for clients that use Paymentus (formerly Payveris) for their Bill Pay/P2P services. This tune-up provides clients with a deep dive into Bill Pay configurations, limits, tools, reports, dashboards and more. Each tune-up session will include time for questions and answers, while also detailing… Read more »
Download the Mobile App for the 2023 Leadership Conference!
To enhance your experience at this year’s Leadership Conference, the Mobile Technologies Team at CU*Answers has developed an accompanying mobile app. With this app you can view the live schedule of events, view and download digital copies of conference materials and find things to do around Grand Rapids during your downtime. Visit the Google Play… Read more »
Two for Tuesday with CEO Geoff Johnson – 6/13/2023
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
It’s Me 247 Layout 2 Presents New Widget and Branding Options!
It’s Me 247 Layout 2 Presents New Widget and Branding Options! With It’s Me 247 Layout 2, your credit union has access to new widgets within online banking, including the card control widget, account summary widget, loan widget, link widget, list widget and a download cleared checks widget. Also included within It’s Me 247 Layout… Read more »
Video of the Week: Depositing Multiple Checks
Depositing Multiple Checks Need a quick way to show your staff how they can use CU*BASE to deposit multiple checks for a member? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
The Mobile Technologies Group Invites You to Join a Conversation on Online Member Experience!
The Mobile Technologies Group invites you to join us for a Conversation on Online Member Experience! Our upcoming webinar will focus on Widgets – learn from other credit unions on what widgets they are currently using within online banking and their mobile app. Hear what member feedback has been on Widgets and share what other… Read more »
[The Pulse] HA Rollover Results Now Available
![[The Pulse] HA Rollover Results Now Available](https://www.cuanswers.com/wp-content/uploads/The-Pulse-Disaster-Recovery-email-banner-7.21-300x121.png)
HA Rollover Results Now Available HA Rollover: May 14 – 21 Now available for your review is a summary of the recent CU*Answers HA (high availability) rollover event performed May 14th to 21st for the CU*BASE core processing environment. In this report, you will find details about the exercise, including challenges observed, lessons learned, and… Read more »
Updating All Credit Unions to the MOP 2.0 Look
The IRSC (Internet Retailer Support Center) is planning to update all credit union MAP & MOP sites over to the updated MAP & MOP 2.0 look and feel – this will match the style of It’s Me 247 online banking, as well as your credit union mobile app. These updates include a new version of… Read more »
Two for Tuesday
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
Get an Inside Look at the CU*Answers Software Development Factory
Join Dawn Moore, EVP Client Experience, for a behind-the-scenes look at our design and development process! This session will explore how the Software Development Life Cycle (SDLC) affects what projects we work on, how we approach the planning, and all the steps involved from design to implementation. To learn more, click the button below. Learn More
Building a Virtual Branch with a Human Touch
Join Glia and CU*Answers for an upcoming webinar – Building a Virtual Branch: Digital-First Interactions with the Human Touch. During this event, Glia will discuss their virtual branch solution, which combines the convenience of in-person banking with the efficiency of online services. Click the button below to learn more! Learn More
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