Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
Have a question for CU*Answers? Who do you call?
At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs. When you don’t know exactly who to call, we recommend that you get started by reaching out to either the Client Services and Education Team or the Network Services Team…. Read more »
Two for Tuesday with CEO Geoff Johnson – 1/03/2023
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
A Note from SettleMINT: Transaction Rate Increase for Payveris Clients
Attention Payveris Bill Pay Credit Unions Effective January 22nd, 2023, the transaction rate for all payments for Payveris clients will see an increase of $0.007. This is due to the increase in postage prices from the USPS. This price increase will be reflected on your invoice starting in March 2023. If you have any questions,… Read more »
In Case You Missed It – Late December 2022
Take a look back at some important topics from the second half of December 2022: Mobile 6 is Now Available! The Mobile Technologies Group Invites You to Join a Conversation on Online Member Experience! Have You Taken Advantage of these Features in Mobile Manager? Gain a Clearer Picture of Your Online Credit Card Portfolio Learn… Read more »
AuditLink Invites You to Join a Conversation on Fraud!
Is fraud prevention a part of your organization’s ongoing conversation regarding your mission, your vision and your goals? Does your staff know the risks they are most likely to face or common traits of fraudsters? Join AuditLink for an open forum discussion on fraud prevention, fraud detection, emerging risks, current issues, best practices and more. … Read more »
Check Out the NEW Topics Featured in this Edition of AnswerBook Digest!
AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. In this edition of AnswerBook Digest, we’re placing a spotlight on the following topics: What is the timing of the CU*BASE login password expiration? Check out this NEW topic! (AB 5278) My member cannot access a feature I… Read more »
MOP (Membership Opening Process) 2.0 is Available for Credit Unions to Launch Today!
MOP 2.0 includes the following updates for your credit union: New updated look/feel of your credit union MOP site, including a new background header image that your credit union can include while a member is applying. State filtering – your credit union can now limit what states members are opening their memberships through MOP. eSign… Read more »
Pull Up a Seat for a Learning Café Session
The FUEL Decision Model allows credit unions to continue operating after regular branch hours and will decision loan applications automatically. FUEL offers a fully customizable decision model, with multiple templates that can be adjusted to fit the needs of your financial institution. Join Ashley Melder and Charlie Dean of Lender*VP to learn more about the… Read more »
Join Us for a Conversation on Plastics as We Discuss Brute Force BIN Attacks
Join the SettleMINT team for a Conversation on Brute Force BIN Attacks! Our inaugural session will be hosted via Zoom and will feature special guest Jim Vilker, VP of Professional Services with AuditLink. During this kickoff meeting, we will discuss: How Brute Force BIN Attacks are discovered Recommendations for mitigating risk at the vendor or… Read more »
5300 Call Report: 4th Quarter Update
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS 5300 Call Report: 4th Quarter Update Before you start working on your 4th quarter Call Report in CU*BASE, be sure to check out the changes we’ve made since last quarter. Don’t forget – you can start working on your Q422 Call Report any time after January 1, but be sure… Read more »
Get Registered for CU*Answers University Week
CU*Answers University Week is coming January 27 – 30! Register for our most timely and relevant courses condensed into one week – each course is FREE to attend! Click the button below to view the courses. Learn More
Take a Look at the CU*Answers University Courses for January!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in January! View Courses
Get Ready for the 2025 Cooperative Campaigns!
We have redesigned the cooperative campaigns for 2025, and you can get yours now! You can get the bundle of all 12 months or pick and choose which individual campaigns you would like – the choice is up to you. Click the link below to view our 2025 lineup! Learn More
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