Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
Video of the Week: Selecting a File When Using Report Builder
Selecting a File When Using Report Builder Need a quick way to show your staff how they can select a file using the CU*BASE Report Builder Tool? Refer them to this video, which has been viewed 964 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
New Subsystem Infrastructure for Online Banking Arriving in January
ATTENTION SELF-PROCESSING CREDIT UNIONS We are reaching out to all of our Self-Processing credit unions to inform you that our IBM development teams need to build subsystems and users on your server. We will be building these subsystems on Monday, January 9th, 2023. The subsystems will then enter use beginning Tuesday, January 17th, 2023. The… Read more »
The Mobile Technologies Group Invites You to Join a Conversation on Online Member Experience!
The Mobile Technologies Group invites you to join us for a Conversation on Online Member Experience! Our upcoming webinar will focus on ways that your organization can make money via online banking and other internet platforms. During this session, we will discuss ways that credit unions can make money over the internet, including the benefits… Read more »
Ownership Dividend Checks are On the Way!
ATTENTION CU*ANSWERS STOCKHOLDERS You will receive your payment via a mailed check (directed to your credit union CEO) within the next week or via ACH on December 21st, depending on which payment option you selected. To view our 2022 Audited Financials, ACH Audit and obtain a copy of the Escrow Certification Letter, visit the CU*Answers… Read more »
We Want Your Input: Potential Changes to Contract Variable Rate Notices
CU*Answers is currently engaging in conversations about the potential for changing Contract Variable Rate notices to be customizable per credit union. If this change were to be implemented, notices would be removed from the current print feature tool (Tool #638) and printed out like standard member notices in Tool #653. This customization would allow the… Read more »
Mobile 6 is Now Available!
Mobile 6 introduces Widgets for faster access to the improved full account summary, card, and loan payment information. See What’s New! Ready to order Mobile 6 for your credit union? Click the button below to visit the online store! Order Mobile 6 Today! Have any questions? Reach out to us at: irsc@cuanswers.com
Reminder – Xtend Update: We moved! Check out our new location!
Xtend is excited to announce we have moved! Our new address is 2900 Charlevoix Dr SE, Suite 200, Grand Rapids, MI 49546. Please update all your records to our new address. If you have any questions or concerns, please contact us at info@xtendcu.com.
Sunsetting the End of Month Checklist Service
In February of 2022, we began delivering the End of Month Checklist Form via CU*Answers Client News. As we move into the new year, the Client Services and Education team will be sunsetting the End of Month Checklist service, with January 2023 planned as the final month for this service. Moving forward, we will be… Read more »
In Case You Missed It – Early December 2022
Take a look back at some important topics from the first half of December 2022: Have You Taken Advantage of these Features in Mobile Manager? Learn All About AnswerBook with These 9 Videos! The Innovation Center is Celebrating 2 Years in Fabulous Las Vegas! The Mobile Technologies Group Invites You to Join a Conversation on… Read more »
Need to Clean Up Your AnswerBook Contacts?
Has your credit union recently reviewed your current users in AnswerBook? Has your credit union ensured all contact information is up-to-date? To obtain a list of your current users in AnswerBook, click below and submit a request to our CSR team today. Click Here to Get Started Looking to give new users an overview of… Read more »
Two for Tuesday
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
The 2025 CU*Answers Quarterly Contests Are Available NOW!
The CU*Answers Quarterly Contests are FREE to participate in, but did you know you can guarantee a member from your credit union wins the contest? Credit unions who purchase the prize selected by CU*Answers can have a winning member each contest! Click the button below to learn more and place your order. Learn More
Get Registered for CU*Answers University Week
CU*Answers University Week is coming January 27 – 30! Register for our most timely and relevant courses condensed into one week – each course is FREE to attend! Click the button below to view the courses. Learn More
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