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Check Out the New Resources Featured in this Edition of Documentation Digest!
Documentation Digest is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! In this special edition of Documentation Digest, we’ll be focusing on topics related to multi-factor authentication for… Read more »
Two for Tuesday with CEO Geoff Johnson – 10/08/2024
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Arriving January 2025: Price Increase for RouteOne Integration Credit Applications
Attention credit unions that partner with RouteOne: Effective Wednesday, January 1st, 2025, credit unions that utilize RouteOne integrations will see a price increase for Credit Applications. The monthly cost will increase from $3.93 per application to $4.03 per application. This price increase will apply to all clients that partner with RouteOne, including current users. If you… Read more »
Make the Most of Your Credit Union’s Initiatives with Strategic Release Management!
You’ve spent weeks reviewing CU*BASE Release documentation and your staff has attended CU*Answers Release Training web conferences. Now it’s time to put all you have learned into action! CU*BASE Strategic Release Management is a service which equips credit union executives and managers with strategic and meaningful approaches for the utilization of technology associated with major… Read more »
Take Advantage of a FREE Consultation on Compliance Configurations
AuditLink is offering a FREE consultation where we will evaluate your credit union’s configurations in accordance with a myriad of regulations. This consultation is similar to the engagements that AuditLink offers credit unions during the conversion period, but with a focus on what has changed in the compliance areas since your initial conversion, as well… Read more »
Transforming Your Member Interactions: Glia’s Digital-First Solution for Credit Unions
In today’s hyper-competitive financial landscape, credit unions face unique challenges around member loyalty, deposits, and modernization. To thrive in the digital era of banking, credit unions need every competitive edge. Join us to discover how Glia’s unified platform can uplevel your member experience and make your credit union more efficient by streamlining communication channels into… Read more »
Reminder – Update to CU*Talk Arriving October 23: Set Up Text-to-Speech Greetings NOW!
Attention credit unions using CU*Talk: In late July of this year, CU*Answers made a change to our internal phone system, as we moved over to the Zoom phone platform. Why replace CU*Talk? Because we consistently see over 700,000 minutes every month across our network – a clear sign that many members still rely on this method… Read more »
Join Lender*VP to Learn All About the FUEL Decision Model!
Lender*VP welcomes you to join our upcoming webinar on FUEL! This session will explore the FUEL automated decision model, with a look at what it does, how it works, and the steps required to get it set up. If you’ve been considering using FUEL or if you already use it, this is a great opportunity… Read more »
Check Out the New Resources Featured in this Edition of Documentation Digest!
Documentation Digest is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! In this special edition of Documentation Digest, we’ll be focusing on topics related to multi-factor authentication for… Read more »
CU*BASE 24.10 Release Updates
As a reminder, the CU*BASE GOLD 24.10 release will be deployed to Online, Self-Processing and Site-Four credit unions this weekend, on October 6th. We will be posting any/all issues related to the 24.10 release on the CU*BASE Alerts page, compiled into a single alert post, which can be accessed via the button below. We will not… Read more »
Pull Up a Seat for a Learning Café Session
Join Nicole Cooper, Manager of Cards and Payments, for this month’s Learning Café! Nicole will host a discussion on debit cards and will cover maintenance-related items including phone numbers, address changes, and more. Click the button below to learn more! Learn More
The 2025 CU*Answers Quarterly Contests Are Available NOW!
The CU*Answers Quarterly Contests are FREE to participate in, but did you know you can guarantee a member from your credit union wins the contest? Credit unions who purchase the prize selected by CU*Answers can have a winning member each contest! Click the button below to learn more and place your order. Learn More
Take a Look at the CU*Answers University Courses for December!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in December! View Courses
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