Client News provides the information you need to stay current with what’s happening.
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Is Your Credit Union on Track for Year 6 of MACO?
As we move into our sixth calendar year with MACO, we are asking our credit unions to select their order options and decide if they would rather: Prepay for a set number of licenses for the 2023 calendar year True-up at the end of the 2023 calendar year For previous year statistics, please reach out… Read more »
Reminder: The AB_22.12 Analytics Booth Release Arrives December 11th
The Asterisk Intelligence Team is excited to present the AB_22.12 Analytics Booth Release, arriving to Analytics Booth subscribers on Sunday, December 11! This release features: Improved reporting capabilities A modernized look and feel for all 12 Analytics Booth Dashboards The introduction of a new charting tool designed to strengthen your credit union’s reporting needs View… Read more »
Xtend Update: We moved! Check out our new location!
Xtend is excited to announce we have moved! Our new address is 2900 Charlevoix Dr SE, Suite 200, Grand Rapids, MI 49546. Please update all your records to our new address. If you have any questions or concerns, please contact us at info@xtendcu.com.
CU*BASE 22.12 Release Updates
ATTENTION ONLINE CREDIT UNIONS As a reminder, the 22.12 Release of CU*BASE GOLD will be deployed to Online and Site-Four credit unions this weekend, on December 4th. We will be posting any/all issues related to the 22.12 Release of CU*BASE on the CU*BASE Alerts page, compiled into a single alert post located here. We will… Read more »
A Note From the Help Desk: TrendMicro Price Increases
ATTENTION CNS MANAGED CLIENTS TrendMicro Price Increases Effective January 1st, 2023, TrendMicro will be implementing global price increases for their products and services. Prices for Software, SaaS, and Services will be increasing by 5% over their 2022 prices. Please be advised that if you are purchasing TrendMicro products or services through CU*Answers Network Services, you… Read more »
Have You Taken Advantage of these Features in Mobile Manager?
Have You Taken Advantage of these Features in Mobile Manager? Your credit union can upload banners to market new loan promotions. Members can then click on these banners to begin the application process! Want to promote new products like PayAnyone* or Bill Pay? Add banners or ads on the home screen menu. Have an event… Read more »
Don’t Forget: Biz Watch for ACH Arrives Tuesday, December 6th
Arriving Tuesday, December 6th, Biz Watch for ACH is a new service designed for business members who want a higher level of control over unauthorized transactions submitted to their operating accounts. Biz Watch for ACH automates more of the process and allows members to define how they would like incoming ACH debits to be handled…. Read more »
A Reminder for Experian Clients: Update Your Password Every 90 Days
A reminder for clients who use Experian for credit pulls: Experian passwords expire every 90 days. Experian will send your financial institution a reminder when your password is set to expire. Please remember to update your password accordingly every 90 days and to update us each time that this process has been completed. This will… Read more »
Sign up for the 2023 Quarterly Contests
What are contests? CU*Answers Marketing Contests are run quarterly for two consecutive months and have a full electronic collateral package available. Each quarter CU*Answers provides one prize up to $500, giving your credit union a chance to have a winning member. You also have the option to purchase an exclusive prize on your own to… Read more »
Check Out the CU*BASE 22.12 Release Training Video!
Don’t forget: The 22.12 Release of CU*BASE is arriving on December 4th for Online and Site-Four credit unions and December 11th for Self-Processors. If you missed our recent release training webinar, a video recording is now available for review. Take a look at enhancements and updates coming in December, as well as changes coming to the new version… Read more »
Get Ready for the 2025 Cooperative Campaigns!
We have redesigned the cooperative campaigns for 2025, and you can get yours now! You can get the bundle of all 12 months or pick and choose which individual campaigns you would like – the choice is up to you. Click the link below to view our 2025 lineup! Learn More
Get Registered for CU*Answers University Week
CU*Answers University Week is coming January 27 – 30! Register for our most timely and relevant courses condensed into one week – each course is FREE to attend! Click the button below to view the courses. Learn More
Take a Look at the CU*Answers University Courses for January!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in January! View Courses
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