Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
MOP (Membership Opening Process) 2.0 is Available for Credit Unions to Launch Today!
MOP 2.0 includes the following updates for your credit union: New updated look/feel of your credit union MOP site, including a new background header image that your credit union can include while a member is applying. State filtering – your credit union can now limit what states members are opening their memberships through MOP. eSign… Read more »
Round out Leadership Week with a Golf Outing!
Join us for the Annual CU*Answers Golf Outing! Register for the CU*Answers Golf Outing, which will be held at the Saskatoon Golf Club during the 2022 Leadership Conference Week! Unwind after an exciting week of events with a round of golf, a cold drink, and a pig roast lunch. Thursday, June 16 8:30 AM ET… Read more »
Two for Tuesday with CEO Geoff Johnson – 04/12/2022
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Video of the Week: Depositing Multiple Checks
Depositing Multiple Checks Need a quick way to show your staff how they can use CU*BASE to deposit multiple checks for a member? Refer them to this video, which has been viewed 3,025 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Abnormal Activity Monitoring for Transaction Patterns – Using The Tools You Own to Mitigate Risk
The FFIEC and CFPB are urging credit unions to identify and monitor high-risk activity amongst their member base. The transaction pattern option within the Abnormal Activity Monitoring CU*BASE tool was designed to assist credit unions with meeting that requirement. These patterns need to be configured specific to your credit union, as each credit union has… Read more »
The People Behind the Brands – Meet Asterisk Intelligence
Asterisk Intelligence supports three brands within CU*Answers – our core CU*BASE software, the new AI*Engaged data warehouse management tool, and Analytics Booth. Introduced in 2015, Analytics Booth is an easy-to-access toolset that provides senior managers at credit unions with data analysis on the credit union’s activity. This toolset includes alerts that can notify credit union… Read more »
Join us for the 2022 CU*Answers Leadership Conference
Register for the 2022 CU*Answers Leadership Conference! Join us for a discussion on the CUSO’s performance over the past year, as well as where we are looking to take ourselves on our next adventure. We look forward to seeing you at this unique event – connect with your peers for an energizing and inspiring week… Read more »
Changes for Your Operations Team Coming with CU*BASE 22.05 – Join the Webinar for a Detailed Look!
ATTENTION SELF PROCESSING CREDIT UNION OPERATIONS AND LEADERSHIP TEAMS Big changes are coming for your Operations team with the 22.05 release! Join us on either April 19 or April 27 to find out what’s coming and what you should do now to get ready. What’s changing? In 2017 (yes, it’s been that long already!) we… Read more »
Meet the Analyst: Deriving Data Insights to Help Your Business Strategy
In order to become a more data-driven organization, you need a person or a team that ensures quality information can be used in a meaningful way throughout your entire business. Meet the Analyst is your human resource for managing a range of data-driven functions, including overseeing data management, creating data strategies and improving data quality…. Read more »
Video Now Available: Managing Courtesy Pay, Overdraft and NSF Programs Within CU*BASE
You may have seen recent headlines on national banks announcing complete overhauls to their NSF/ANR Fee programs. If you’ve been wondering what the future of these fees will be from a credit union perspective, we invite you to check out a recording of our recent webinar. A panel of hosts including Keegan Daniel (VP of… Read more »
Two for Tuesday
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
The 2024 CU*Answers Leadership Conference Presentations Are Online.
Did you miss the 2024 CU*Answers Leadership Conference? All the presentations, videos, and handouts are now online. Learn More
Mortgage Servicing & Escrow Processing
Did you know that Lender*VP offers mortgage servicing and escrow processing services in collaboration with the Xtend Mortgage Servicing team? Let us put our team of experts to work for you! To learn more, click the button below. Learn More
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