Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
You may also want to check out the press release section.
Join the Asterisk Intelligence team for several educational events in April! Between Monday, April 25th and Wednesday, April 27th, we will be hosting on-site training. Then, on Thursday, April 28th, we will be hosting a series of webinars. During these courses, we will discuss data analytics, data management, and data warehousing solutions – some courses… Read more »
Deciding how to meet your members’ needs remotely can be tricky. Without thorough analysis, you may end up utilizing risky and ineffective tactics. Join Keegan Daniel, VP of Professional Services with Asterisk Intelligence and Kristian Daniel, VP of MTG, Sales & Business Development as they discuss how to turn data into actionable insights. Your credit… Read more »
Post-Release Validation (PRV) engages credit unions to participate in the validation process for software changes that are released to the network – for both major releases and as-needed projects. PRV keeps communication channels open between CU*Answers and our credit unions, encouraging participation in the verification process – this includes live environments, as we can verify… Read more »
Account-to-Account (A2A) transfers allow transfers between credit union accounts and accounts at other institutions. Members can initiate transfers from It’s Me 247 online banking or credit union employees can use CU*BASE Phone Operator. During this session, our Account Executives will detail the configuration of A2A transfers, making it an ideal course for credit unions who… Read more »
Allow me to introduce myself: my name is Nick Gowey and I am the Western Regional Sales Representative for CU*Answers. Out west, I look for opportunities to build relationships with credit unions, join other team members working onsite with our new credit union partners, attend various industry events and help facilitate events at the Las… Read more »
Item Processing Services 2022 Recovery Test: Report Now Available For those credit unions who currently use CU*Answers for Electronic Check Processing (ECP), this report is for you. During the week of March 7th, 2022, teams at CU*Answers completed the annual recovery test by restoring the CheckLogic environment and performing daily check processing operations from… Read more »
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Attention Payveris Bill Pay Credit Unions We have recently been notified that, effective July 1st, 2022, Payveris will be implementing a 3% increase on all of their products and services. Linked here is a document which details the updated pricing for both Online and Self-Processing credit unions. These price increases will be reflected starting with… Read more »
Extended hardware lead times are affecting nearly all hardware orders. Do not delay ordering equipment for your network projects. CU*Answers Network Services is advising clients to not delay placing equipment orders for their upcoming projects. Vendors and manufacturers are experiencing extreme supply chain delays and volatility across all product categories that are pushing delivery times… Read more »
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS 5300 Call Report: 1st Quarter Update Before you start working on your 1st quarter Call Report in CU*BASE, be sure to check out the changes we’ve made since last quarter. Don’t forget – you can start working on your Q122 Call Report any time after April 1, but be… Read more »