Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
You may also want to check out the press release section.
As of October 1st, IRSC/MTG Professional Services will charge service fees for updates to CU Publisher products. Service fees will apply when updates are made to the following products: CU Info It’s Me 247 Mobile Mobile Alerts Form Generator It’s Me 247 Manager Membership Opening BL Manager The cost of these service fees will vary… Read more »
Join AuditLink for a 30-minute dive into AuditLink Vendor Management! During this session, we will explore the AuditLink Vendor Management platform and the value that each service provides. We’ll discuss hot topics in the industry and help participants plug into key resources within our network as they relate to vendor management, auditing and compliance. Join… Read more »
Year-End Guides are Now Available! The 2022 Year-End Processing Guides are now available online! In case you missed our earlier announcement, this year we are opting for an all-digital approach, meaning that we will not be mailing printed copies of the guide to your credit union. This change will allow us to keep the most… Read more »
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Searching for an Account via Inquiry Need a quick way to show your staff how they can search for open accounts using the CU*BASE Inquiry tool? Refer them to this video, which has been viewed 10,095 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
The Imaging Solutions 22.10 Release is available for all online CU*Spy Imaging Credit Unions as of Sunday, October 9th, 2022. Highlights of the 22.10 Imaging Solutions Release include: Xpress Teller Native Receipts are available in active beta Brand new way to do receipts Sign up to be in the beta Important Security Updates Take a… Read more »
Mark your calendars for CEO Strategies Week 2022! This year’s event will take place November 15th and 16th at the M Resort Spa Casino in Las Vegas, Nevada. Enjoy panoramic views of the Las Vegas Strip and surrounding mountains as we discuss strategic development plans for the network, including a big picture look at our… Read more »
ATTENTION ONLINE CREDIT UNIONS As a reminder, the 22.10 Release of CU*BASE GOLD will be deployed to Online and Site-Four credit unions this weekend, on October 9th. We will be posting any/all issues related to the 22.10 Release of CU*BASE on the CU*BASE Alerts page, compiled into a single alert post located here. We will… Read more »
The Automated Reports and Queries feature makes it fast and easy to run monthly reports, but remember: it’s not a “set it and forget it” kind of thing. Reports do run automatically but it’s still important to check the “All Reports” tab in CU*Spy to make sure they were produced as configured (and that someone… Read more »
Get in front of your members With the Cooperative Campaign, you have the option to enroll ahead of time for the entire 2023 year or you can sign up monthly and pick and choose which months you would like to participate in. Campaigns Include: Facebook Timeline Banner Instagram Timeline Banner Mobile App 5.0 & 6.0… Read more »
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in December! View Courses
The CU*Answers Quarterly Contests are FREE to participate in, but did you know you can guarantee a member from your credit union wins the contest? Credit unions who purchase the prize selected by CU*Answers can have a winning member each contest! Click the button below to learn more and place your order. Learn More
We have redesigned the cooperative campaigns for 2025, and you can get yours now! You can get the bundle of all 12 months or pick and choose which individual campaigns you would like – the choice is up to you. Click the link below to view our 2025 lineup! Learn More
The next GOLD updates are currently scheduled for: