Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
Xtend Network News Update
ATTENTION XTEND SHARED BRANCHING PARTNERS An Update from the Xtend Shared Branching Network Effective August 15th, 2022, Muskegon Co-op Federal Credit Union has changed their name to Route 31 Credit Union. Please visit the Xtend Online Search portal to find a Shared Branch near you!
Join Us for Asterisk Intelligence Week, Hosted in Las Vegas, Nevada!
Join the Asterisk Intelligence team for several educational events, hosted at the Innovation Center in Las Vegas, Nevada! Between Monday, September 12th and Wednesday, September 14th, we will be hosting on-site training at the CU*Answers Innovation Center. Then, on Thursday, September 15th, we will be hosting a series of webinars. During these courses, we will… Read more »
Here comes the next Collections Roundtable!
Pull Up a Chair, the Roundtable is Waiting! Join us for the FREE Collections Roundtable, an open forum discussion on collections laws, internal procedures, and CU*BASE processes. Join us for the third session of the 2022 Collections Roundtable Series – for whichever session you’d like, or both! We are once again hosting an in-person version… Read more »
Join Us for a FREE Education Express Webinar!
Wednesday, August 31 11:00 AM – 11:30 AM ET This Month’s Focus Xpress Teller Best Practices Introducing a new, separate teller processing platform to CU*BASE! Xpress Teller was designed to streamline and simplify the teller experience, offering an alternative that was built with today’s changing credit union lobbies in mind. We are excited about the… Read more »
Sign Up for the Latest News from Client Services and Education!
The Client Services and Education team offers several newsletter options for our clients, allowing you to stay on top of the latest information from our team. The Education Report serves to keep clients informed of upcoming courses and training events hosted by CU*Answers. Sign Up for the Education Report Our Client Services Report allows you… Read more »
Do You Have a New Teller or Member Service Representative?
Join the Client Services and Education Team as we explore a day in the life of a Teller/Member Service Representative. This course is geared toward new team members or current staff that would like a refresher in CU*BASE GOLD. We will concentrate on the tools that help users answer various member inquiries relating to accounts… Read more »
Meet AdvantageCIO: Cooperative Resources for Strengthening Your Cyber Resilience
Cybersecurity is a leading concern for CEOs and technology teams responsible for safeguarding sensitive member data. The landscape of the financial services industry is constantly changing, and new threats are emerging that can lead to the potential disruption of business operations, harm to your credit union’s reputation, and financial risk. Join AdvantageCIO’s senior consultants as… Read more »
Pull Up a Seat for a Learning Café Session
Join AuditLink for this month’s Learning Café session! The AuditLink team will provide an overview of all the shared execution services they offer, discuss best practices for use of the system to manage compliance duties, and give insight into the many resources they provide to credit unions. Click the button below to register. Tuesday, August… Read more »
Join Us for Asterisk Intelligence Week, Hosted in Las Vegas, Nevada!
Join the Asterisk Intelligence team for several educational events, hosted at the Innovation Center in Las Vegas, Nevada! Between Monday, September 12th and Wednesday, September 14th, we will be hosting on-site training at the CU*Answers Innovation Center. Then, on Thursday, September 15th, we will be hosting a series of webinars. During these courses, we will… Read more »
Announcing Beta Test Sites for the 22.10 Release!
From the credit unions that applied to be part of the beta test for CU*BASE GOLD 22.10 coming in October, the following 2 credit unions were selected: TruChoice Federal Credit Union Partnership Financial Credit Union Thank you to everyone who expressed interest in joining this beta test, we hope to hear from you for the… Read more »
The 2025 CU*Answers Quarterly Contests Are Available NOW!
The CU*Answers Quarterly Contests are FREE to participate in, but did you know you can guarantee a member from your credit union wins the contest? Credit unions who purchase the prize selected by CU*Answers can have a winning member each contest! Click the button below to learn more and place your order. Learn More
Take a Look at the CU*Answers University Courses for December!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in December! View Courses
Two for Tuesday
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
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