Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
How Do I Request Upload/Download Permissions for CU*BASE?
Need to grant upload/download permissions in CU*BASE to one of your employees? Or need to review which employees currently have the ability to perform these actions? Visit the CU*Answers store today and complete a request form. You will need to provide the following when submitting the request: Authority needed Employee name CU*BASE User ID Signature… Read more »
We’ve Added a New Sort Feature to the CU*BASE Alerts Site!
We are pleased to share some recent updates to the CU*BASE Alerts page! Previously, the CU*BASE Alerts page allowed users to sort by the organization the posted the alert, including CU*Answers, CU*NorthWest and Xtend. Now, new tabs have been made available that allow alerts to be sorted by ‘Resolved’ and ‘Active’ statuses. If you are… Read more »
Mobile 6 is Now Available!
Mobile 6 introduces Widgets for faster access to the improved full account summary, card, and loan payment information. See What’s New! Ready to order Mobile 6 for your credit union? Click the button below to visit the online store! Order Mobile 6 Today! Have any questions? Reach out to us at: irsc@cuanswers.com
Reminder: Automated Reports and Queries
The Automated Reports and Queries feature makes it fast and easy to run monthly reports, but remember: it’s not a “set it and forget it” kind of thing. Reports do run automatically but it’s still important to check the “All Reports” tab in CU*Spy to make sure they were produced as configured (and that someone… Read more »
Conversations on Human Resources – A CU*Answers Collaboration Group
CU*Answers is excited to announce our new Cooperate Resource Group focused on Human Resources! This group will provide a collaborative platform for individuals throughout the network to connect on various matters such as: Recruitment strategies Policy sharing Job description assistance Wellness initiatives Benefit plan designs and cost-saving ideas HRIS providers And more! The Cooperative Resource… Read more »
Join Us for Asterisk Intelligence Week, Hosted in Las Vegas, Nevada!
Join the Asterisk Intelligence team for several educational events, hosted at the Innovation Center in Las Vegas, Nevada! Between Monday, September 12th and Wednesday, September 14th, we will be hosting on-site training at the CU*Answers Innovation Center. Then, on Thursday, September 15th, we will be hosting a series of webinars. During these courses, we will… Read more »
Two for Tuesday with CEO Geoff Johnson – 08/09/2022
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Video of the Week: Using the Sort Feature with the Work ACH Exceptions Tool
Using the Sort Feature with the Work ACH Exceptions Tool Need a quick way to show your staff how they can use the sort feature available with the CU*BASE Work ACH Exceptions tool? Refer them to this video, which has been viewed 100 times! Play Video Check out our entire collection of video tutorials in… Read more »
MOP (Membership Opening Process) 2.0 is Available for Credit Unions to Launch Today!
MOP 2.0 includes the following updates for your credit union: New updated look/feel of your credit union MOP site, including a new background header image that your credit union can include while a member is applying. State filtering – your credit union can now limit what states members are opening their memberships through MOP. eSign… Read more »
Did You Know? Ditch the Spreadsheet! Keep ACH-Paid Payments with Your Vendor History in CU*BASE!
Ditch the Spreadsheet! Keep ACH-Paid Payments with Your Vendor History in CU*BASE! Did you know that you can track payments you make to CU*Answers or other companies by adding them to your Accounts Payable vendor history? By following some easy steps below, your Account Payable vendors (companies) are automatically updated each time an ACH transaction… Read more »
Take a Look at the CU*Answers University Courses for December!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in December! View Courses
Two for Tuesday
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
Get Ready for the 2025 Cooperative Campaigns!
We have redesigned the cooperative campaigns for 2025, and you can get yours now! You can get the bundle of all 12 months or pick and choose which individual campaigns you would like – the choice is up to you. Click the link below to view our 2025 lineup! Learn More
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