Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
In Case You Missed It – Late July 2022
Take a look back at some important topics from the second half of July 2022: MOP (Membership Opening Process) 2.0 is Available for Credit Unions to Launch Today! A Note from Network Services: Potential Impact to Your Legacy Copper Circuits Mobile 6 is Now Available! Have You Taken Advantage of these Features in Mobile Manager?… Read more »
[The Pulse] HA Rollover Results Now Available
![[The Pulse] HA Rollover Results Now Available](https://www.cuanswers.com/wp-content/uploads/The-Pulse-Disaster-Recovery-email-banner-7.21-300x121.png)
HA Rollover Results Now Available HA Rollover: July 10 – 24 Now available for your review is a summary of the recent CU*Answers HA (high availability) rollover event performed July 10th to 24th for the CU*BASE core processing environment. In this report, you will find details about the exercise, including challenges observed, lessons learned, and… Read more »
Did You Know? Let Members Pay Down Loans with Remote Deposit Checks!
Let Members Pay Down Loans with Remote Deposit Checks! Did you know that you can configure select loan categories to accept payment via Remote Deposit Capture? After setup, the next time the member deposits a check via this channel, their loan account will appear in the deposit accounts listing. Check out this easy way to… Read more »
The 22.10 CU*BASE Release Beta Pool Application Period is Now Open!
Earn a $3,000 CollabRebate for testing new CU*BASE tools and features coming with the 22.10 release! Learn more about enhancements coming in the October release, eligibility requirements for joining the beta pool, and what you will need to do to receive the CollabRebate reward. To join the Beta Pool, submit your Beta Pool enrollment form… Read more »
A New Daily ACH File Arrives 9/12/22
We are aware that the Fed has announced that starting on September 12th they will begin sending yet another daily ACH file, this one at 11:30 PM ET. We are currently working through our internal procedural changes but will plan on receiving this file in addition to the five we already receive each day. We… Read more »
Asterisk Intelligence Presents: Custom Queries and Training Opportunities
Did you know? The Asterisk Intelligence team can help build a query for custom reports or data mining insights for your credit union! These query results will be provided as a database file in your QUERYxx CU*BASE library. Training is also available upon request, so that you can run the query on your own in… Read more »
Two for Tuesday with CEO Geoff Johnson – 07/26/2022
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Take a Look at the CU*Answers University Courses for August!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in August! Tuesday, August 2 3:00 PM – 4:00 PM ET Vendor Management 101 Register for web conference 3:30 PM – 4:30… Read more »
Video of the Week: Removing Miscellaneous Insurance Coverage from a Loan
Removing Miscellaneous Insurance Coverage from a Loan Need a quick way to show your staff how they can use CU*BASE to remove miscellaneous insurance coverage from a loan account? Refer them to this video, which has been viewed 148 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps… Read more »
A Note From the Help Desk: SonicWall Global Management System Maintenance
ATTENTION NETWORK SERVICES FIREWALL MANAGEMENT CLIENTS SonicWALL Global Management System Maintenance What Are We Doing? We will be performing an upgrade to the server that our SonicWall Global Management System (SGMS) operates on. Why Are We Doing This? We are performing this upgrade to ensure the continued reliable operation of the SonicWall Global Management System…. Read more »
Get Ready for the 2025 Cooperative Campaigns!
We have redesigned the cooperative campaigns for 2025, and you can get yours now! You can get the bundle of all 12 months or pick and choose which individual campaigns you would like – the choice is up to you. Click the link below to view our 2025 lineup! Learn More
Take a Look at the CU*Answers University Courses for December!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in December! View Courses
The 2025 CU*Answers Quarterly Contests Are Available NOW!
The CU*Answers Quarterly Contests are FREE to participate in, but did you know you can guarantee a member from your credit union wins the contest? Credit unions who purchase the prize selected by CU*Answers can have a winning member each contest! Click the button below to learn more and place your order. Learn More
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