Client News provides the information you need to stay current with what’s happening.
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Don’t Miss Out – Register for Asterisk Intelligence Week at CU*Answers
Join the Asterisk Intelligence team for several educational events! Between Monday, July 25th and Wednesday, July 27th, we will be hosting on-site training. Then, on Thursday, July 28th, we will be hosting a series of webinars. During these courses, we will discuss data analytics, data management, and data warehousing solutions – some courses will focus… Read more »
Video of the Week: Scanning a Photo ID
Scanning a Photo ID Need a quick way to show your staff how they can scan a photo ID into CU*BASE? Refer them to this video, which has been viewed 2,049 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Have a question for CU*Answers? Who do you call?
At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs. When you don’t know exactly who to call, we recommend that you get started by reaching out to either the Client Services and Education Team or the Network Services Team…. Read more »
Pull Up a Seat for a Learning Café Session
Join us for this month’s Learning Café to learn how you can expand your loan portfolio with 1-Click Loans! 1-Click Loan offers present a new approach to how your credit union can promote loans to members, by pre-approving members without an application, credit pull or underwriting. Your credit union can build a list of members… Read more »
Join Us for a FREE Education Express Webinar!
Monday, July 18 2:00 PM – 2:30 PM ET This Month’s Focus Present Data Warehousing and AI*Engaged A direct line from core processing to the data warehouse. A data storage unit with no additional hardware or software to buy. A native and wholly familiar toolset. A playground for decision making, based on data sets made… Read more »
Rollover Event This Weekend – Updates to be Posted on CU*BASE Alerts Page
Don’t forget: this weekend, we will be testing our ability to redirect CU*BASE core-processing from our production data center to our high-availability (HA) data center. The rollover will begin at 3:00 AM ET on Sunday, July 10th with the rollback scheduled for 3:00 AM ET on Sunday, July 24th. During the rollover process, there will… Read more »
June Owner’s View Monthly Recap
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the June 2022 edition of the Owner’s View Monthly Recap! June 2022 Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE… Read more »
A Reminder from CU*Answers Network Services: Our New Ticket Portal is Now Live!
In case you missed our previous announcement, CU*Answers Network Services has launched our new client-facing ticket portal, which has been live since Wednesday, June 8th, 2022. What is the website for the new ticket portal? The URL for the new ticket portal is: https://cuanswers.myportallogin.com. If you have not already done so, please click the ‘Sign… Read more »
RDC Batch Processing is Coming to an End! Sign Up by September 30th for RDC IQ for Near-Real-Time Posting
As a reminder to credit unions currently using batch processing for member transactions, batch processing will be no longer be available by the end of the 2022 fiscal year. Your credit union will need to move to RDC IQ Processing BEFORE September 30th. What are the benefits of moving to RDC IQ? RDC IQ offers… Read more »
Don’t Miss Out – Register for Asterisk Intelligence Week at CU*Answers
Join the Asterisk Intelligence team for several educational events! Between Monday, July 25th and Wednesday, July 27th, we will be hosting on-site training. Then, on Thursday, July 28th, we will be hosting a series of webinars. During these courses, we will discuss data analytics, data management, and data warehousing solutions – some courses will focus… Read more »
The 2025 CU*Answers Quarterly Contests Are Available NOW!
The CU*Answers Quarterly Contests are FREE to participate in, but did you know you can guarantee a member from your credit union wins the contest? Credit unions who purchase the prize selected by CU*Answers can have a winning member each contest! Click the button below to learn more and place your order. Learn More
Take a Look at the CU*Answers University Courses for December!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in December! View Courses
Pull Up a Seat for a Learning Café Session
Join Nicole Cooper, Manager of Cards and Payments, for this month’s Learning Café! Nicole will host a discussion on debit cards and will cover maintenance-related items including phone numbers, address changes, and more. Click the button below to learn more! Learn More
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