Client News provides the information you need to stay current with what’s happening.
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2022 Leadership Conference Materials are Available!
Thank you to all who attended the 2022 Leadership Conference and joined Our Next Adventure! Conference materials are now available on the CU*Answers website, from the many teams who were present in downtown Grand Rapids. If you attended and would like to review topics discussed at this year’s event, or if you missed the event… Read more »
Announcing the Winners of the Mobile Technology Group’s 2022 Leadership Conference Giveaways!
The Mobile Technologies Group is pleased to announce the winners of our giveaways held at this year’s Leadership Conference! 5 attendees received FREE Pay Anyone 1.0 Deployments (each a $1,500 value!) The 5 winners include: Vicki Running, Unison Credit Union Bryce Carden, Members Source Credit Union Kim Kniola, First Trust Credit Union Brian Sprang, Quest… Read more »
Congratulations to the Winners of Our 2022 Leadership Conference Passport Giveaway!
As part of Our Next Adventure, CU*Answers hosted a “Passport” giveaway for two iPad Airs at this year’s Leadership Conference. We are happy to announce the two winners of the iPads: Beth Carpenter from Educational Community Alliance Credit Union Steve Cobb from BlueOx Credit Union Congratulations to our winners and thank you to all who… Read more »
Two for Tuesday with CEO Geoff Johnson – 06/21/2022
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
MOP (Membership Opening Process) 2.0 is Available for Credit Unions to Launch Today!
MOP 2.0 includes the following updates for your credit union: New updated look/feel of your credit union MOP site, including a new background header image that your credit union can include while a member is applying. State filtering – your credit union can now limit what states members are opening their memberships through MOP. eSign… Read more »
Video of the Week: Viewing Members in a Specific Area
Viewing Members in a Specific Area Need a quick way to show your staff how they can use CU*BASE to view a list of members who reside within a specific location? Refer them to this video, which has been viewed 572 times! Play Video Check out our entire collection of video tutorials in the Show Me… Read more »
Get a Behind-the-Scenes Look at the HA Rollover Process!
Have you ever wondered what goes on behind the scenes of the CU*Answers High-Availability (HA) Rollover exercise? Join our 30-minute webinar for a closer look into the process and learn about the ongoing investments we are making to strengthen the resilience of the CU*BASE core processing platform! During this session, the Business Continuity Team will… Read more »
The Next HA Rollover is Coming July 10th – We Need You to Perform a Connectivity Test!
Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center in Kentwood, MI to our high-availability (HA) data center in Yankton, SD. The next HA rollover is scheduled for Sunday, July 10th. As announced at this year’s Leadership Conference, this rollover will occur over a two-week period to accommodate… Read more »
Register for Asterisk Intelligence Week at CU*Answers
Join the Asterisk Intelligence team for several educational events! Between Monday, July 25th and Wednesday, July 27th, we will be hosting on-site training. Then, on Thursday, July 28th, we will be hosting a series of webinars. During these courses, we will discuss data analytics, data management, and data warehousing solutions – some courses will focus… Read more »
Need to Update Your Contacts for CU*Publisher or Mobile App Notifications?
Has your credit union recently reviewed your current users in CU*Publisher to ensure this information is up-to-date? If you need to add new users or remove old users from CU*Publisher, click the button below to visit our online store and fill out a request. If you have any additional questions or concerns, contact us via… Read more »
Get Ready for the 2025 Cooperative Campaigns!
We have redesigned the cooperative campaigns for 2025, and you can get yours now! You can get the bundle of all 12 months or pick and choose which individual campaigns you would like – the choice is up to you. Click the link below to view our 2025 lineup! Learn More
Two for Tuesday
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
The 2025 CU*Answers Quarterly Contests Are Available NOW!
The CU*Answers Quarterly Contests are FREE to participate in, but did you know you can guarantee a member from your credit union wins the contest? Credit unions who purchase the prize selected by CU*Answers can have a winning member each contest! Click the button below to learn more and place your order. Learn More
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