Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
You may also want to check out the press release section.
Check Out the Many New Features Available in Mobile 5.0! Mobile 5.0 is our biggest mobile app update! If you are currently using an older version of the Mobile App, we invite you check out several new features in Mobile 5.0 including: Master Navigation, helping your members get to the features they want as well… Read more »
January 28th is observed as Data Privacy Day for all industries, including credit unions, to raise awareness and promote privacy and data protection best practices. Much attention has been gained by the frequency and scope of recent data breaches and by privacy concerns on social media platforms. This attention to data privacy is paving the… Read more »
Join the Client Services and Education Team as we explore a day in the life of a Teller/Member Service Representative. This course is geared toward new team members or current staff that would like a refresher in CU*BASE GOLD. We will concentrate on the tools that help users answer various member inquiries relating to accounts… Read more »
Block Lists create a centralized place to see and stop activity based on patterns the credit union sees as risky or potentially fraudulent. Additionally, by using an infrastructure independent from membership and other key data tables, Block Lists give us maximum flexibility to add and alter block list options, without a large ripple effect when… Read more »
As previously announced, CU*Answers will be performing our next CU*BASE high-availability (HA) rollover on Sunday, February 6th. That same morning, teams will be rolling over online and mobile banking systems to servers at our secondary data center. These rollovers are in preparation for a maintenance project at our production data center that will include… Read more »
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Check out the participation loan offering that this credit union has exclusively for you, their cuasterisk.com network partner! Bluestone Federal Credit Union Bluestone Federal Credit Union in Sioux Falls, SD is looking to expand their loan portfolio by purchasing up to 90% positions in some consumer loans. Bluestone… Read more »
CU*BASE offers robust toolsets that can help you meet the changing financial needs of your members and your community while ensuring the maximum benefit to your revenue, supporting dividend rewards to your members, and verifying that service charges and operating fees are accounted for. Interested in reviewing these items? Visit our online store to check… Read more »
CU Info Offers a Convenient Way to Update Your Credit Union’s Information! Wouldn’t it be great to update hours instantly? No more waiting or emailing thanks to CU Info, powered by CU*Publisher. With CU Info, it’s your product on your schedule! What Info Can I Manage? In addition to managing the members of your CU*Publisher… Read more »
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Adding a Cosigner to a Loan Need a quick way to show your staff how they can use CU*BASE to add a cosigner to a loan account? Refer them to this video, which has been viewed 382 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
during the month of October, CU*Answers will be hosting a special series of educational courses, during which we will explore services and features available to your organization. These courses will be held between Monday, October 21st and Friday, October 25th. To view the courses and register, click the button below! Learn More
Asterisk Intelligence Week is coming soon! For people who analyze data or manage data, this educational event offers sessions to expand skills and explore strategies for proving data’s value to your credit union.
Come out to CU*Answers’ headquarters for any of the in-person sessions on September 16-18, and/or register for the online-only sessions September 19. Event Details
As of April 1st, 2024, Google and Yahoo have started enforcing new email policy changes. The teams at CU*Answers have worked hard to ensure that our organization remains within the expected boundaries of these policies. We will soon be hosting a webinar where we will discuss everything that we have learned about these policies as well as best practices in CU*BASE and how these can be applied to your credit union and your membership. To register for this webinar, click the button below! Register Today
The next GOLD updates are currently scheduled for: