Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
You may also want to check out the press release section.
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in February! Wednesday, February 2 2:00 PM – 2:30 PM ET Vendor Management 101 Register for web conference Thursday, February 3 3:00… Read more »
Wednesday, February 9 2:00 PM – 2:30 PM ET This Month’s Focus CU*Publisher Self-Service Options Join Kristian Daniel, VP of Mobile Technologies Group Sales & Service to learn more about how you can access Mobile Manager and CU Info to make your own credit union mobile app updates. During this session, you will learn all… Read more »
Let Members Personalize Accounts and Give Them Access to New Features with Mobile 5.0! Did you know? Mobile 5.0 give members the option to personalize their accounts while also giving them access to a reinvigorated navigation, a new accounts dashboard, a new RDC process and much more! For additional details, click here to view our… Read more »
The FFIEC and CFPB are urging credit unions to identify and monitor high-risk activity amongst their member base. The transaction pattern option within the Abnormal Activity Monitoring CU*BASE tool was designed to assist credit unions with meeting that requirement. These patterns need to be configured specific to your credit union, as each credit union has… Read more »
Allow me to introduce myself: my name is Lorie Morse and I am the Vice President of Integrated Technologies & Innovation Center! I have experience working with credit unions for the past 28 years. I currently manage three programming teams: the Custom programming team, the Conversion programming team, and the EFT programming team. These teams… Read more »
AdvantageCIO is a group of subject matter experts and consultants who are ready to assist your credit union in three distinct areas: cybersecurity, regulatory requirements, and how to align your business plans and objectives with technology. Engagements with AdvantageCIO include unique, consultative approaches for each individual financial institution. Today we’re placing the spotlight on Matt… Read more »
With Mobile Alerts as a self-service option, you can manage all the important communications for your mobile app users. Content for Mobile Alerts can include marketing promos, new branch locations, holiday hours, annual meeting dates and community events, to name a few. The Mobile Alerts option allows for recurring alerts – you can choose whether… Read more »
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Adding a Joint Owner to an Account Need a quick way to show your staff how they can add a joint owner to a member’s account in CU*BASE? Refer them to this video, which has been viewed 623 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video… Read more »
We are excited to announce a refresh to your Credit Union Library! This year, an extensive project has been underway to bring your learners a more engaging learning experience as we move into 2022. Implemented earlier this month, the following enhancements are now available to your credit union: Authored in Articulate: All courses will be migrated from the current… Read more »
As of April 1st, 2024, Google and Yahoo have started enforcing new email policy changes. The teams at CU*Answers have worked hard to ensure that our organization remains within the expected boundaries of these policies. We will soon be hosting a webinar where we will discuss everything that we have learned about these policies as well as best practices in CU*BASE and how these can be applied to your credit union and your membership. To register for this webinar, click the button below! Register Today
We invite you to join us in September for a demo of MessagePay! MessagePay offers a quick and convenient method for members to make loan payments. We will explore options available to your financial institution as well as your members. Interested in learning more? Click the button below to register for this event and view the MessagePay digital brochure! Learn More
Join Lender*VP and LenderPay for for a webinar on the LenderPay payment solution! During this upcoming webinar, we will explore the options available through LenderPay and discuss how these can help your credit union members make quick and easy loan payments. Click the button below to register today! Register Today
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