Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
You may also want to check out the press release section.
The FFIEC and CFPB are urging credit unions to identify and monitor high-risk activity amongst their member base. The transaction pattern option within the Abnormal Activity Monitoring CU*BASE tool was designed to assist credit unions with meeting that requirement. These patterns need to be configured specific to your credit union, as each credit union has… Read more »
Allow me to introduce myself: my name is Lorie Morse and I am the Vice President of Integrated Technologies & Innovation Center! I have experience working with credit unions for the past 28 years. I currently manage three programming teams: the Custom programming team, the Conversion programming team, and the EFT programming team. These teams… Read more »
AdvantageCIO is a group of subject matter experts and consultants who are ready to assist your credit union in three distinct areas: cybersecurity, regulatory requirements, and how to align your business plans and objectives with technology. Engagements with AdvantageCIO include unique, consultative approaches for each individual financial institution. Today we’re placing the spotlight on Matt… Read more »
With Mobile Alerts as a self-service option, you can manage all the important communications for your mobile app users. Content for Mobile Alerts can include marketing promos, new branch locations, holiday hours, annual meeting dates and community events, to name a few. The Mobile Alerts option allows for recurring alerts – you can choose whether… Read more »
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Adding a Joint Owner to an Account Need a quick way to show your staff how they can add a joint owner to a member’s account in CU*BASE? Refer them to this video, which has been viewed 623 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video… Read more »
We are excited to announce a refresh to your Credit Union Library! This year, an extensive project has been underway to bring your learners a more engaging learning experience as we move into 2022. Implemented earlier this month, the following enhancements are now available to your credit union: Authored in Articulate: All courses will be migrated from the current… Read more »
Take a look back at some important topics from the first half of January 2022: Did You Miss Last Month’s Education Express? We’ll Help You Catch Up with this Video! Update on CU*BASE Escrow Statements Enhancements Have a question for CU*Answers? Who do you call? December Owner’s View Monthly Recap Learn How You can Add… Read more »
Your credit union processes transactions every minute, every hour, every day – thousands of pieces of data are getting generated, collected and stored. With Analytics Booth, you can track and trend your credit union’s data and have it delivered wherever and whenever you want it! Join the Analytics Booth Executive Management series and learn how… Read more »
Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center to our high-availability (HA) data center. The next HA rollover is scheduled for Sunday, February 6th. This rollover will enable support teams to perform planned network maintenance at the primary production data center without disrupting core processing. The rollover… Read more »
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
Join us October 16th and 17th for a two-day boot camp! This is an opportunity for your credit union IT members build their knowledge of core product deployment and support. To learn more about this opportunity, click the button below. Please note: seating for this event is limited – if you are interested in attending, we encourage you to sign up soon! Learn More
during the month of October, CU*Answers will be hosting a special series of educational courses, during which we will explore services and features available to your organization. These courses will be held between Monday, October 21st and Friday, October 25th. To view the courses and register, click the button below! Learn More
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