Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
Video of the Week: Depositing Multiple Checks
Depositing Multiple Checks Need a quick way to show your staff how they can use CU*BASE to deposit multiple checks for a member? Refer them to this video, which has been viewed 3,025 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Abnormal Activity Monitoring for Transaction Patterns – Using The Tools You Own to Mitigate Risk
The FFIEC and CFPB are urging credit unions to identify and monitor high-risk activity amongst their member base. The transaction pattern option within the Abnormal Activity Monitoring CU*BASE tool was designed to assist credit unions with meeting that requirement. These patterns need to be configured specific to your credit union, as each credit union has… Read more »
The People Behind the Brands – Meet Asterisk Intelligence
Asterisk Intelligence supports three brands within CU*Answers – our core CU*BASE software, the new AI*Engaged data warehouse management tool, and Analytics Booth. Introduced in 2015, Analytics Booth is an easy-to-access toolset that provides senior managers at credit unions with data analysis on the credit union’s activity. This toolset includes alerts that can notify credit union… Read more »
Join us for the 2022 CU*Answers Leadership Conference
Register for the 2022 CU*Answers Leadership Conference! Join us for a discussion on the CUSO’s performance over the past year, as well as where we are looking to take ourselves on our next adventure. We look forward to seeing you at this unique event – connect with your peers for an energizing and inspiring week… Read more »
Changes for Your Operations Team Coming with CU*BASE 22.05 – Join the Webinar for a Detailed Look!
ATTENTION SELF PROCESSING CREDIT UNION OPERATIONS AND LEADERSHIP TEAMS Big changes are coming for your Operations team with the 22.05 release! Join us on either April 19 or April 27 to find out what’s coming and what you should do now to get ready. What’s changing? In 2017 (yes, it’s been that long already!) we… Read more »
Meet the Analyst: Deriving Data Insights to Help Your Business Strategy
In order to become a more data-driven organization, you need a person or a team that ensures quality information can be used in a meaningful way throughout your entire business. Meet the Analyst is your human resource for managing a range of data-driven functions, including overseeing data management, creating data strategies and improving data quality…. Read more »
Video Now Available: Managing Courtesy Pay, Overdraft and NSF Programs Within CU*BASE
You may have seen recent headlines on national banks announcing complete overhauls to their NSF/ANR Fee programs. If you’ve been wondering what the future of these fees will be from a credit union perspective, we invite you to check out a recording of our recent webinar. A panel of hosts including Keegan Daniel (VP of… Read more »
The People Behind the Brands – Meet Imaging Solutions
Imaging Solutions helps credit unions archive their data and work with members remotely, with support options for desktop and mobile devices. Imaging Solutions provides the ability to view statements and reports through CU*Spy and It’s Me 247 online banking, with iDOC allowing users to save receipts, loan forms, member forms and more. Today we’re placing… Read more »
Join AuditLink on April 26th to Learn About our Cooperative Approach to Vendor Management
This informative 30-minute session will introduce participants to AuditLink and our Vendor and Contract Management platforms. This session will also feature a discussion on the importance of cooperative platform management and will help participants plug into key resources within our network as they relate to vendor management, auditing and compliance. Join us on Tuesday, April… Read more »
Take Advantage of Analytics Booth – 90 Days FREE for New Users!
We’re excited to offer a 90-day FREE trial of Analytics Booth for new users! With Analytics Booth, your credit union’s vitals are at your fingertips – track hundreds of data points across Balance, Member and Transaction data categories! Customize alerts to be notified of key metrics and glean data from our 12 available dashboards. Free… Read more »
Get Ready for the 2025 Cooperative Campaigns!
We have redesigned the cooperative campaigns for 2025, and you can get yours now! You can get the bundle of all 12 months or pick and choose which individual campaigns you would like – the choice is up to you. Click the link below to view our 2025 lineup! Learn More
Two for Tuesday
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
Take a Look at the CU*Answers University Courses for December!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in December! View Courses
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