Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
Reminder: Automated Reports and Queries
The Automated Reports and Queries feature makes it fast and easy to run monthly reports, but remember: it’s not a “set it and forget it” kind of thing. Reports do run automatically but it’s still important to check the “All Reports” tab in CU*Spy to make sure they were produced as configured (and that someone… Read more »
A Note from SettleMINT EFT: Updates on the 2022 Changes to Visa and Mastercard BIN Requirements
As previously announced, effective April 15, 2022, Visa and MasterCard will begin supporting 8-digit BINs. Why is this change occurring? Essentially, electronic payments are growing. In the past, 6-digit BINs were sufficient to handle the breadth of industry processing and so processors created systems around the 6-digit BIN. But with industry growth, 6-digit BINs are… Read more »
The People Behind the Brands – Meet the Mobile Technologies Group
The Mobile Technologies Group (MTG) is an online store for credit union virtual channel project managers, with a main focus of bringing all virtual channel projects into one location, with one point of contact. MTG can assist credit unions with store orders that have been placed, provide support for MTG products and services and help… Read more »
March Owner’s View Monthly Recap
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the March 2022 edition of the Owner’s View Monthly Recap! March 2022 Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE… Read more »
How can Analytics Booth Strengthen Your Credit Union’s Financial Performance?
Your credit union processes transactions every minute, every hour, every day – thousands of pieces of data are getting generated, collected and stored. With Analytics Booth, you can track and trend your credit union’s data and have it delivered wherever and whenever you want it! Join the Analytics Booth Executive Management series and learn how… Read more »
Two for Tuesday with CEO Geoff Johnson – 04/05/2022
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Video of the Week: Transferring Funds via Teller
Transferring Funds via Teller Need a quick way to show your staff how they can use CU*BASE to perform a transfer transaction? Refer them to this video, which has been viewed 2,801 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Data Warehousing Opens Doors for Data Analysis
The Asterisk Intelligence Data Warehouse is a digital storage unit. It is a space to hold the data sets made available only to those who have the space to handle them. Credit unions who establish a data warehouse can pursue new and disconnected data from other systems, and keep core system data longer if they… Read more »
Round out Leadership Week with a Golf Outing!
Join us for the Annual CU*Answers Golf Outing! Register for the CU*Answers Golf Outing, which will be held at the Saskatoon Golf Club during the 2022 Leadership Conference Week! Unwind after an exciting week of events with a round of golf, a cold drink, and a pig roast lunch. Thursday, June 16 8:30 AM ET… Read more »
Have a question for CU*Answers? Who do you call?
At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs. When you don’t know exactly who to call, we recommend that you get started by reaching out to either the Client Services and Education Team or the Network Services Team…. Read more »
Get Ready for the 2025 Cooperative Campaigns!
We have redesigned the cooperative campaigns for 2025, and you can get yours now! You can get the bundle of all 12 months or pick and choose which individual campaigns you would like – the choice is up to you. Click the link below to view our 2025 lineup! Learn More
Two for Tuesday
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
Pull Up a Seat for a Learning Café Session
Join Nicole Cooper, Manager of Cards and Payments, for this month’s Learning Café! Nicole will host a discussion on debit cards and will cover maintenance-related items including phone numbers, address changes, and more. Click the button below to learn more! Learn More
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