Client News provides the information you need to stay current with what’s happening.
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Pull Up a Seat for a Learning Café Session
Account-to-Account (A2A) transfers allow transfers between credit union accounts and accounts at other institutions. Members can initiate transfers from It’s Me 247 online banking or credit union employees can use CU*BASE Phone Operator. During this session, our Account Executives will detail the configuration of A2A transfers, making it an ideal course for credit unions who… Read more »
Get to Know the Innovation Center Team – Meet Nick Gowey
Allow me to introduce myself: my name is Nick Gowey and I am the Western Regional Sales Representative for CU*Answers. Out west, I look for opportunities to build relationships with credit unions, join other team members working onsite with our new credit union partners, attend various industry events and help facilitate events at the Las… Read more »
[The Pulse] Item Processing Services 2022 Recovery Test: Report Now Available
![[The Pulse] Item Processing Services 2022 Recovery Test: Report Now Available](https://www.cuanswers.com/wp-content/uploads/The-Pulse-Disaster-Recovery-email-banner-7.21-300x121.png)
Item Processing Services 2022 Recovery Test: Report Now Available For those credit unions who currently use CU*Answers for Electronic Check Processing (ECP), this report is for you. During the week of March 7th, 2022, teams at CU*Answers completed the annual recovery test by restoring the CheckLogic environment and performing daily check processing operations from… Read more »
Two for Tuesday with CEO Geoff Johnson – 03/29/2022
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
A Note from SettleMINT: Price Increase for Payveris Products and Services Beginning 7/1/22
Attention Payveris Bill Pay Credit Unions We have recently been notified that, effective July 1st, 2022, Payveris will be implementing a 3% increase on all of their products and services. Linked here is a document which details the updated pricing for both Online and Self-Processing credit unions. These price increases will be reflected starting with… Read more »
A Note from Network Services: Extended Lead Times on Hardware Orders
Extended hardware lead times are affecting nearly all hardware orders. Do not delay ordering equipment for your network projects. CU*Answers Network Services is advising clients to not delay placing equipment orders for their upcoming projects. Vendors and manufacturers are experiencing extreme supply chain delays and volatility across all product categories that are pushing delivery times… Read more »
5300 Call Report: 1st Quarter Update
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS 5300 Call Report: 1st Quarter Update Before you start working on your 1st quarter Call Report in CU*BASE, be sure to check out the changes we’ve made since last quarter. Don’t forget – you can start working on your Q122 Call Report any time after April 1, but be… Read more »
Video of the Week: Using the Rate Inquiry Tool to View Share Dividend Rates
Using the Rate Inquiry Tool to View Share Dividend Rates Need a quick way to show your staff how they can use the Rate Inquiry tool to find the latest dividend rates for share products? Refer them to this video, which has been viewed 2,431 times! Play Video Check out our entire collection of video… Read more »
Get Registered for CU*Answers University Week!
CU*Answers University Week is coming April 11 – April 14! Register for our most timely and relevant courses condensed into one week – each course is FREE to attend! Monday, April 11 3:30 PM – 5:00 PM ET Report Builder 1: Working with Computer-Stored Data for Reports and Inquiries Register for classroom session Register… Read more »
Take a Look at the CU*Answers University Courses for April!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in April! Tuesday, April 5 9:30 AM – 10:30 AM ET Internal Controls Best Practices Register for web conference Wednesday, April 6… Read more »
Get Ready for the 2025 Cooperative Campaigns!
We have redesigned the cooperative campaigns for 2025, and you can get yours now! You can get the bundle of all 12 months or pick and choose which individual campaigns you would like – the choice is up to you. Click the link below to view our 2025 lineup! Learn More
Pull Up a Seat for a Learning Café Session
Join Nicole Cooper, Manager of Cards and Payments, for this month’s Learning Café! Nicole will host a discussion on debit cards and will cover maintenance-related items including phone numbers, address changes, and more. Click the button below to learn more! Learn More
Take a Look at the CU*Answers University Courses for December!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in December! View Courses
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